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Hosted VoIP Handset User Guide – Cisco SPA Series
Redial:
Dial a previously dialled number
1. Press the Redial soft key to display the Redial List
2. Use the navigation up/down buttons to select the number you wish to
dial
3. Once selected press the Dial soft key to initiate a call.
Call History:
1. Press Menu button
2. Scroll to Call History then press the Select soft key
3. Scroll to the call history list that you want to view (Missed, Received,
Placed), then press the Select soft key
4. Scroll to an entry and press the Dial soft key to dial the number.
Using Hold and Resume:
Mute both sides of the conversation, caller will hear music on hold
To put a call on hold, press the Hold button or hold soft key.
To resume a call press the Hold button or resume soft key.
Mute a call:
When mute is enabled you can hear the other party but they cannot hear
you, while muted the Mute button will glow red.
To mute a call press the Mute button
To unmute press the Mute button.
Call Forward:
Call Forwarding will divert all incoming numbers to another number.
To activate Call Forwarding press the cfwd soft key, enter the
destination number and press the dial soft key
To turn off Call Forwarding, press the -cfwd soft key
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