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Cisco SPA Series User Manual

Cisco SPA Series User Manual

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  • Faq (5 pages)

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ManIT Technology
Hosted VoIP Handset User Guide
Cisco SPA Series

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Summary of Contents for Cisco SPA Series

  • Page 1 ManIT Technology Hosted VoIP Handset User Guide Cisco SPA Series...
  • Page 2 Hosted VoIP Handset User Guide – Cisco SPA Series Understanding your phone and buttons Cisco SPA509G with optional SPA500S module pictured...
  • Page 3 Hosted VoIP Handset User Guide – Cisco SPA Series Phone Feature Description Handset Blunt instrument used to get your message across Message Waiting Displays solid red when you have a new voice mail message. Indicator Flashes red during incoming call...
  • Page 4 Hosted VoIP Handset User Guide – Cisco SPA Series Call functions and general use Adjusting Volume: The default volume set in the phone may not be appropriate, to change do the following:  Ringer: while phone is inactive, press the volume up/down button to the desired volume, press the save soft key to set the volume.
  • Page 5 Hosted VoIP Handset User Guide – Cisco SPA Series Redial: Dial a previously dialled number 1. Press the Redial soft key to display the Redial List 2. Use the navigation up/down buttons to select the number you wish to dial 3.
  • Page 6 Hosted VoIP Handset User Guide – Cisco SPA Series Call Forward after timeout In some cases you may not be at your desk but may still need to be reachable. In these cases you may want to enable Call Forwarding after a predefined timeout.
  • Page 7 Hosted VoIP Handset User Guide – Cisco SPA Series Attended transfer (speak to the recipient privately prior to transferring the call): wait until the other person picks up…speak and then press xfer soft key again To return to the original call press the cancel soft key Do Not Disturb: Do Not Disturb puts the phone in a constant “busy”...
  • Page 8: Voicemail Operations

    Hosted VoIP Handset User Guide – Cisco SPA Series Voicemail Operations Voicemail, also known as a message bank are voice messages left by a caller when a phone is busy or not answered Create Voicemail Greeting The Voicemail Greeting is the recording a caller will hear if they reach the Voicemail mailbox.
  • Page 9 Hosted VoIP Handset User Guide – Cisco SPA Series Leave a Voicemail Message If a destination is busy or unavailable you may be redirected to voicemail 1. When prompted, record your voicemail message then press any key to end the recording (or hang up) 2.
  • Page 10 Hosted VoIP Handset User Guide – Cisco SPA Series Personal Directory: Each phone is capable of being programmed with a personal phone directory. There are 2 methods for populating this directory: Entry via the phone console 1. While your phone is inactive, press the dir soft key 2.
  • Page 11: Conference Calls

    Hosted VoIP Handset User Guide – Cisco SPA Series Searching Personal Directory 1. While phone is inactive, press the dir soft key 2. Use the navigation down button to select “SearchPersonDirectory” and press the select soft key 3. Enter a Keyword using the keypad and press the ok soft key 4.
  • Page 12: Using The Feature Buttons

    Hosted VoIP Handset User Guide – Cisco SPA Series Using the Feature Buttons Line keys can be configured to perform one or more additional functions below Phone or Line Monitor Monitor an extension’s current state. Green: Line is idle Red (steady): Line is active or in use...
  • Page 13 Hosted VoIP Handset User Guide – Cisco SPA Series NOTES:...
  • Page 14 Hosted VoIP Handset User Guide – Cisco SPA Series...