Repeater Installation Problems; Handset Installation Problems - Cisco 6800 Series Troubleshooting Manual

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Repeater Installation Problems

Can't Set Up a Repeater - LED is Red

Problem

The repeater LED is red and registration of fails.

Cause

The repeater is not in registration mode.

Solution

Reset the repeater with one of these options:

• Unplug the repeater. Wait 30 seconds, then plug the repeater in again.

• Press and hold the reset button on the bottom edge of the repeater for 5 seconds.

Handset Won't Register (Automatic Configuration)

Problem

The initial setup of a handset is complete, but the handset won't register with a base station or repeater.

Cause

The base station isn't working, the base station isn't in range, or the base station is not trying to connect with

the handset.

Solution

Check the following items:

• If the handset displays the message Can't locate a base station, check that the base station

Troubleshooting

is working. If it is working, move the handset close to the base station. You may need to extend the

network with an additional multicell base station. If you have a single cell base station, you may need

to change to a multicell system.

If the handset displays the message Can't locate a base station, check that the base station

is working. If it is working, move the handset close to the base station. You may need to extend the

network with an additional multicell base station or repeater. If you have a single cell base station, you

may need to change to a multicell system or add a repeater.

Troubleshooting

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