HIKVISION 21 Series Quick Start Manual
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HIKVISION 21 Series Quick Start Manual

HIKVISION 21 Series Quick Start Manual

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Network Dome
Cameras
21xx and 31xx Series
Quick Start Guide

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Summary of Contents for HIKVISION 21 Series

  • Page 1 Network Dome Cameras 21xx and 31xx Series Quick Start Guide...
  • Page 2 EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS QSG Network Dome Camera...

  • Page 3: Regulatory Information

    RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.
  • Page 4 • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.
  • Page 5 This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: • This device may not cause interference, and • This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radioexempts de licence.
  • Page 6 FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 7 for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.

  • Page 8: Safety Instruction

    Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected.
  • Page 9 Cautions • If the camera fails to synchronize the local time with that of the network, you need to set the camera time manually. Visit the camera (via web browser or client software) and enter the system settings interface for the time settings. •...
  • Page 10 used batteries according to the instructions provided by the battery manufacturer. • If the product does not work properly, please contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG Network Dome Camera...

  • Page 11: Table Of Contents

    Contents 1 Appearance Description ................1 1.1 Type I ....................1 1.2 Type II ....................1 1.3 Type III ....................1 1.4 Type IV ....................1 1.5 Type V ....................1 2 Installation ....................1 2.1 Memory Card Installation ..............1 2.2 Ceiling Mounting ...................

  • Page 12: Appearance Description

    1 Appearance Description There are five types of camera appearance for this camera series according to the model. 1.1 Type I Figure 1, Type I Camera Overview Description of Type I Camera Description Description Mounting Base Horizontal Stand Vertical Stand Bubble Network Interface Power Interface...

  • Page 13: Type Ii

    1.2 Type II Figure 2, Type II Camera Overview Description of Type II Camera Description Description Mounting Base Horizontal Stand Vertical Stand Bubble Network Interface Power Interface IR LED Lens Black Liner Safety Rope 11* Audio Interface (supported 12* Alarm Interface (supported only by cameras with “-S”...
  • Page 14 1.3 Type III Figure 3, Type III Camera Overview QSG Network Dome Camera...
  • Page 15 Description of Type III Camera Description Power supply interface (12 VDC) Audio input and output interface* Alarm input and output interface* RJ-45 self-adaptive network interface (PoE) Mounting base Black liner Lens Bubble Memory card slot Reset button NOTE: *Supported only by certain camera models. Press RESET for approximately 10s when the camera is powering on or rebooting to restore the default settings, including user name, password, IP address, port no., etc.
  • Page 16 1.4 Type IV Figure 4, Type IV Camera Overview QSG Network Dome Camera...
  • Page 17 Description of Type IV Camera No. Description No. Description RJ-45 self-adaptive network interface Lens (supports PoE) HDMI Bubble Mounting base Memory card slot Black liner Reset button NOTE: Press RESET for approximately 10s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc.

  • Page 18: Installation

    NOTE: Press RESET about 10s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. Installation Before you start: • Make sure the device in the package is in good condition and all the assembly parts are included.
  • Page 19 an example. 1. Loosen the screws on the bubble and remove to expose memory card slot. Figure 6, Remove Bubble NOTES: To prevent loss, screws on the bubble cannot be removed completely. The bubble is fastened to the camera with a safety harness. QSG Network Dome Camera...

  • Page 20: Ceiling Mounting

    Figure 7, Insert Memory Card 2. Find the memory card slot to insert the memory card. 3. (Optional) To unmount the memory card, push to eject. 2.2 Ceiling Mounting This camera series shares a similar structure. A type III camera is used for this example.
  • Page 21 Figure 8, Drill Template NOTES: If you choose to route cable through the ceiling, cut a cable hole according to Hole A on drill template. You can also route cable from the side outlet. If you install the camera outdoors, install the waterproof jacket to the network cable.
  • Page 22 Figure 9, Side Outlet 3. Route the cables and fix the mounting base on the ceiling with three screws. Figure 10, Fix the Mounting Base 4. Adjust surveillance angle. See the figure of each camera type for detailed angle adjustment range. 1).
  • Page 23 NOTE: Rotating position adjustment is not supported by Type I cameras. Figure 11, Angle Adjustment of Type I Camera Figure 12, Angle Adjustment of Type II Camera QSG Network Dome Camera...
  • Page 24 Figure 13, Angle Adjustment of Type III Camera 5. Install the bubble back to the camera. Figure 14, Install Bubble QSG Network Dome Camera...

  • Page 25: Mounting With Brackets

    2.3 Mounting with Brackets This camera series supports mounting with wall mounting bracket, pendant mounting bracket, and incline mounting bracket. We take a Type III camera as the example. 2.3.1 Wall Mounting The wall mounting bracket is not included in the package. You need to prepare one if you adopt this mounting type.
  • Page 26 4. (Optional) Insert the memory card to the camera if your camera supports memory card installation. Refer to Section 2.1. 5. Route the cables and fix the camera to the cap of the wall mounting bracket with three supplied self-tapping screws. Figure 16, Fix the Camera to Wall Mounting Bracket 6.
  • Page 27 Figure 17, Fix the Wall Mounting Bracket to Wall 7. Adjust surveillance angle of camera. Refer to Step 4 in Section 2.2. 8. Install the bubble back to the camera. Figure 18, Install the Bubble QSG Network Dome Camera...
  • Page 28 2.3.2 Wall Mounting with Junction Box The wall mounting bracket with junction box is not included in the package. You need to prepare one if you adopt this mounting type. 1. Mark the screw holes on desired mounting location. 2. Fix the bracket to the wall with four expansion bolts. Figure 19, Fix the Bracket 3.
  • Page 29 4. Route and connect the cables. Source cables of network, power, etc., go in from the side outlet of the junction box. Camera cables go in from the cap and the bracket. NOTE: If you install the camera outdoors, install the waterproof jacket to the network cable.
  • Page 30 Figure 22, Fix the Camera to Wall Mounting Bracket 9. Adjust surveillance angle of camera. Refer to Step 4 in Section 2.2. 10. Install the bubble back to the camera. Figure 23, Install the Bubble QSG Network Dome Camera...
  • Page 31 2.3.3 Pendant Mounting The pendant mounting bracket is not included in the package. You need to prepare one in advance if you adopt this mounting type. 1. Mark the screw holes on desired mounting place. 2. Drill three screw holes for expansion bolts. 3.
  • Page 32 Figure 25, Fix the Camera to Cap Figure 26, Install the Cap QSG Network Dome Camera...
  • Page 33 6. Screw the cap to the pendant mounting bracket. 7. Adjust surveillance angle of camera. Refer to Step 4 in Section 2.2. 8. Install the bubble back to the camera. 2.3.4 Incline Mounting The incline mounting bracket is not included in the package. You need to prepare one if you adopt this mounting type.
  • Page 34 Figure 28, Fix Incline Mounting Bracket to Wall 4. Unscrew the bubble of the camera. 5. (Optional) Insert the memory card to the camera if your camera supports memory card installation. Refer to Section 2.1. 6. Route the cables and fix the camera to the incline mounting bracket with three supplied self-tapping screws.

  • Page 35: Optional) Network Cable Waterproof Jacket Installation

    jacket to the network cable. See Section 2.4. 7. Adjust surveillance angle of camera. Refer to Step 4 in Section 2.2. 8. Install the bubble back to the camera. Figure 30, Install the Bubble 2.4 (Optional) Network Cable Waterproof Jacket Installation Purpose: If the camera is installed outdoors, you can use the waterproof...
  • Page 36 Table 2-1 Components Components Camera’s Network Interface Socket O-Type Gasket Network Plug Waterproof Endcap Waterproof Rubber Gasket Lock Nut Network Cable from Router/Switch 1. Feed the plugless network cable ⑦ through the lock nut ⑥, waterproof rubber gasket ⑤ (rubber gasket inset ridge must face waterproof endcap), and the waterproof endcap ④...

  • Page 37: Set The Network Camera Over The Lan

    Figure 32, Waterproof Accessory Installation Set the Network Camera over the NOTE: You shall acknowledge that the use of the product with Internet access might be under network security risks. For avoidance of any network attacks and information leakage, please strengthen your own protection. If the product does not work properly, contact your dealer or the nearest service center for help.

  • Page 38: Wiring

    3.1 Wiring Connect the camera to network according to the following figures. Figure 33, Connecting Directly Figure 34, Connecting via a Switch or a Router 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera.

  • Page 39: Activation Via Sadp Software

    NOTES: The default IP address of the camera is 192.168.1.64. The computer and the camera should belong to the same subnet. For cameras that enable DHCP by default, you need to use the SADP software to search for the IP address. Figure 35, Activation Interface (Web) 3.
  • Page 40 Get the SADP software from the supplied disk or the official Website, and install the SADP according to the prompts. Follow the steps to activate the camera. 1. Run the SADP software to search the online devices. 2. Check the device status from the device list, and select the inactive device.

  • Page 41: Modify The Ip Address

    Refer to the user manual of SADP software for details. 3. Create and input the new password in the password field, and confirm the password. NOTE: You can enable the Hik-Connect service for the device during activation. Refer to Chapter 5.1 for detailed information. 4.
  • Page 42 Figure 37, Modify the IP Address QSG Network Dome Camera...

  • Page 43: Access Via Web Browser

    NOTE: You can enable the Hik-Connect service for the device during activation. Refer to Chapter 5.1 for detailed information. 4. Input the admin password and click Modify to activate your IP address modification. NOTE: Batch IP address modification is supported by the SADP. Refer to the SADP user manual for details.

  • Page 44: Operate Via Hik-Connect App

    Figure 38, Login Interface 5. Install the plug-in before viewing the live video and managing the camera. Follow the installation prompts to install the plug-in. NOTE: You may have to close the Web browser to finish the plug-in installation. Download Plug-in 6.

  • Page 45: Enable Hik-Connect Service On Camera

    Enable Hik-Connect Service on Camera Purpose: Enable Hik-Connect service on your camera before using the service. You can enable the service through SADP software or a Web browser. 5.1.1 Enable Hik-Connect Service via SADP Software 1. Check the Enable Hik-Connect checkbox on: 1).

  • Page 46: Hik-Connect Setup

    3. Confirm the settings. 5.1.2 Enable Hik-Connect Service via Web Browser Before you start: You need to activate the camera before enabling the service. See Chapter 3.2. 1. Access the camera via a Web browser. Refer to Chapter 4. 2. Enter platform access configuration interface: Configuration > Network >...

  • Page 47: Add Camera To Hik-Connect

    2. Launch the app and register for a Hik-Connect user account. 3. Log in to the Hik-Connect app after registration. Add Camera to Hik-Connect Before you start: You need to enable the Hik-Connect service on camera before adding it to your Hik-Connect account. Refer to Chapter 5.1. 1.

  • Page 48: Initialize The Memory Card

    3. Input your camera’s verification code. NOTE: The verification code is the code you created or changed when you enabled Hik-Connect service on the camera. If you forgot the verification code, you can check the current verification code on the Platform Access configuration page via a Web browser.
  • Page 49 QSG Network Dome Camera...

This manual is also suitable for:

31 series

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