Troubleshooting - RIDGID SeeSnake CS65x Operator's Manual

Problem
System does not
power on
Unable to capture
media
Primary storage not
found
No audio during
playback
Display is dark or hard
to see
Count measurement
accuracy is unreliable
No live view
18 – English – CS65x
1.800.561.8187

Troubleshooting

Probable Fault
Power source
No primary storage drive
Drive not inserted
Speakers are muted
Settings need adjustment
Glare on the display
LCD settings
Camera LED settings
The drum's integrated
counter settings are
incorrect for the drum or
push cable
Counting from the wrong
zero point
No power to the See Snake
monitor
Slip-ring assembly is
broken or the connection
is faulty
System cable connection
is faulty
www.
Solution
Verify that the battery is a compatible model� Not all
batteries that fit into the battery shoe are compatible�
Recharge the battery�
Switch to AC power�
Check primary storage drive settings�
Insert a USB drive� Verify the USB drive you are using
is working and not corrupted or read-only�
Verify that a drive is inserted in to the primary storage
location�
Verify the LED below the Microphone Mute key
and the icon is yellow�
Go to the CS65x Settings tab to adjust the speaker
volume and/or microphone gain settings�
Position LCD facing away from direct sunlight�
Go to the LCD Settings tab to adjust the display
settings�
Press the LED Brightness key
LED brightness�
Verify the settings are correct for the cable length,
cable diameter, and drum�
Confirm measurement starts from the intended zero
point� Reset zero point using the Zero key �
Check to make sure the battery is charged or the AC
adapter is properly plugged in�
Check all alignment and connection pins�
Check placement and pin condition in the slip-ring
assembly�
Check system cable connection� Make sure the
connector is pushed all the way in�
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is lit
to adjust the camera