Forward Calls - Cisco 7832 User Manual

Forward Calls

Forward Calls
You can forward calls from any line on your phone to another number. Call forward is phone-line specific.
If a call reaches you on a line where call forwarding is not enabled, the call rings as usual.
There are two ways of forwarding your calls:
• Forward all calls
• Forward calls in special situations, such as when the phone is busy or there is no answer.
Verify that your calls are forwarded by looking for the Fwd All
Verify that your calls are forwarded by looking for the Forward icon in the line label.
Procedure
Step 1
Press Fwd All on any idle line from which you want to forward your calls.
Step 2 Enter the call forward target number exactly as you would dial it from your phone, or select an entry from
your list of recent calls.
Step 3
Press Dial to forward all calls to the specified number.
Transfer Calls
You can transfer an active call to another person.
Transfer a Call to Another Person
When you transfer a call, you can stay on the original call until the other person answers. This gives you an
opportunity to talk privately with the other person before you remove yourself from the call. If you don't want
to talk, then transfer the call before for the other person answers.
You can also swap between both callers to consult with them individually before you remove yourself from
the call.
Procedure
Step 1
From a call that is not on hold, press Transfer.
Step 2 Enter the other person's phone number.
Step 3 (Optional) Wait until you hear the line ring or until the other person answers the call.
Step 4 (Optional) Press the line key to return to the held call.
Step 5
Press Transfer again.
Cisco IP Conference Phone 7832 Multiplatform Phone User Guide
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icon in the line label.
Calls