D-Link DWS-1008 User Manual page 450

DWS-1008 User's Manual
Except as otherwise agreed by D-Link in writing, the replacement Software is provided only
to the original licensee, and is subject to the terms and conditions of the license granted by
D-Link for the Software. Software will be warranted for the remainder of the original Warranty
Period from the date or original retail purchase. If a material non-conformance is incapable
of correction, or if D-Link determines in its sole discretion that it is not practical to replace
the non-conforming Software, the price paid by the original licensee for the non-conforming
Software will be refunded by D-Link; provided that the non-conforming Software (and all
copies thereof) is first returned to D-Link. The license granted respecting any Software for
which a refund is given automatically terminates.
Non-Applicability of Warranty:
The Limited Warranty provided hereunder for hardware and software of D-Link's products
will not be applied to and does not cover any refurbished product and any product purchased
through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers,
or the liquidators expressly disclaim their warranty obligation pertaining to the product and
in that case, the product is being sold "As-Is" without any warranty whatsoever including,
without limitation, the Limited Warranty as described herein, notwithstanding anything stated
herein to the contrary.
Submitting A Claim:
The customer shall return the product to the original purchase point based on its return policy.
In case the return policy period has expired and the product is within warranty, the customer
shall submit a claim to D-Link as outlined below:
• The customer must submit with the product as part of the claim a written description of
the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to
confirm the same.
• The original product owner must obtain a Return Material Authorization ("RMA") number
from the Authorized D-Link Service Office and, if requested, provide written proof of
purchase of the product (such as a copy of the dated purchase invoice for the product)
before the warranty service is provided.
• After an RMA number is issued, the defective product must be packaged securely in
the original or other suitable shipping package to ensure that it will not be damaged
in transit, and the RMA number must be prominently marked on the outside of the
package. Do not include any manuals or accessories in the shipping package. D-
Link will only replace the defective portion of the Product and will not ship back any
accessories.
• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on
Delivery ("COD") is allowed. Products sent COD will either be rejected by D-Link or become
the property of D-Link. Products shall be fully insured by the customer. D-Link will not be
held responsible for any packages that are lost in transit to D-Link. The repaired or replaced
packages will be shipped to the customer via UPS Ground or any common carrier selected
by D-Link, with shipping charges prepaid. Expedited shipping is available if shipping charges
are prepaid by the customer and upon request.
• Return Merchandise Ship-To Address
(USA): 17595 Mt. Herrmann, Fountain Valley, CA 92708
(Canada): 2180 Winston Park Drive, Oakville, ON, L6H 5W1
(Visit http://www.dlink.ca for detailed warranty information within Canada)
D-Link Systems, Inc.
Appendix F - Warranty
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