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For calls on a separate line:
•Press the Line button for the incoming call. The call on the
other line is automatically put on hold.
To return to the original call:
•Press the Line button associated with the original call.
Retrieve Voice Messages
Press the
Messages button, and follow the voice
instructions.
VOICE MAIL SERVICES
Initial Set Up
•Press the Message button.
•Enter pin (Default password is 88003#)
•Please follow system instructions for the following:
• Record your name. • Set a new pin.
• Record your greeting.
•Please wait until you hear "You Have Finished
Enrollment" then hang up.
To Check Messages from your telephone:
•Press the Message button and log on.
•New messages will start to play.
•Follow prompts to manage individual messages.
To Check Messages from outside the office:
•On-Campus Dial 6-9999
Off-Campus Dial 575-646-9999
*
•When the greeting begins to play, press
•Enter last 5 digits of your extension number (id), press #
•Enter your pin then press #
•Follow prompts to listen and manage your messages
To Change Your Recorded Name:
•Press the Message button and log on.
•When greeting starts, Press 4 >3 >2.
*
•At the tone, record your name, or press
to keep the current recording.
To Change Your Password:
•Press the Message button and log on.
•Press 4 >3 >1.
•Enter new pin and press #. Enter new pin
again to confirm then press #.
To Record a Greeting:
•Press the Message button and log on.
•Press 4 > 1 > 1.
•After your current greeting, press 1 to rerecord new
greeting
•Press #
•Follow prompts
To Enable or Disable a Greeting:
(You can enable or disable only your alternate greeting by
phone.)
•Press the Message button and log on.
•Press 4 >1 >1.
•After your current greeting, press 2 to enable or disable
your alternate greeting.
Note: When your alternate greeting is enabled, it overrides all
other greetings.
To Reply to a Message:
•After listening to the message, press 4. Record your reply.
•Press # to send the reply, or press 1 for message options.
Message Options are the same as above.
•Follow the prompts to handle the original message.
To Forward a Message:
•After listening to the message, press 5.
•Follow prompts to address the forwarded message.
•Press # to forward the message as is, or press 2 to record
an introduction, or press 3 for message options.
•Press # to forward the message as is, or press 1 for
message options.
Cisco Unified
IP 8841 Phones
Quick Reference Guide
Information & Communication Technologies
Computer Center, Rm. 148
Corner of Stewart & Sweet
Work Order Desk 575-646-5999
Fax 575-646-6300
ict_wodesk@nmsu.edu
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