Troubleshooting The Isp Connection; Adsl Link; Internet Led Is Green Or Blinking Green; Internet Led Is Blinking Amber - NETGEAR DG834N Reference Manual

DG834N RangeMax NEXT Wireless ADSL2+ Modem Router Reference Manual
• Make sure you are using the correct login information. The factory default login name is
admin, and the password is password. Make sure that Caps Lock is off when you enter this
information.
If the router does not save changes you have made in the Web Configuration Interface, check the
following:
• When entering configuration settings, be sure to click the Apply button before moving to
another screen or tab, or your changes are lost.
• Click the Refresh or Reload button in the Web browser. The changes might have occurred,
but the Web browser might be caching the old configuration.

Troubleshooting the ISP Connection

If your router is unable to access the Internet, you should check the ADSL connection, then the
WAN TCP/IP connection.

ADSL Link

If your router is unable to access the Internet, you should first determine whether you have an
ADSL link with the service provider. The state of this connection is indicated with the Internet
LED.

Internet LED Is Green or Blinking Green

If your Internet LED is green or blinking green, then you have a good ADSL connection. You can
be confident that the service provider has connected your line correctly and that your wiring is
correct.

Internet LED Is Blinking Amber

If your Internet LED is blinking amber, then your modem router is attempting to make an ADSL
connection with the service provider. The LED should turn green within several minutes.
If the Internet LED does not turn green, disconnect all telephones on the line. If this solves the
problem, reconnect the telephones one at a time, being sure to use a microfilter on each telephone.
If the microfilters are connected correctly, you should be able to connect all your telephones.
If disconnecting telephones does not result in a green Internet LED, there might be a problem with
your wiring. If the telephone company has tested the ADSL signal at your network interface
device (NID), then you might have poor-quality wiring in your house.
6-4
v1.0, April 2008
Troubleshooting