This chapter provides information about troubleshooting your DG834N RangeMax
Wireless ADSL2+ Modem Router. After each problem description, instructions are provided to
help you diagnose and solve the problem. For the common problems listed, go to the section
indicated.
•
Is the router on?
Go to
"Basic Functioning" on page
•
Have I connected the router correctly?
Go to
"Basic Functioning" on page
•
I cannot access the router's configuration with my browser.
Go to
"Troubleshooting the Web Configuration Interface" on page
•
I have configured the router but I cannot access the Internet.
Go to
"Troubleshooting the ISP Connection" on page
•
I cannot remember the router's configuration password.
Go to
"Restoring the Default Configuration and Password" on page
•
I want to clear the configuration and start over again.
Go to
"Restoring the Default Configuration and Password" on page
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power LED is on.
2. After approximately 10 seconds, verify the following:
a. The Power LED is not red.
b. The LAN port LEDs are lit for any local ports that are connected.
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Chapter 6
Troubleshooting
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