Troubleshooting; Other Problems - NETGEAR BB2WIFIROUTER Manual

Bb2 wifi router

Enlarged version

RETRIEVE THE FILES TO YOUR PC

1. Plug the device into your PC using the USB cable (The USB port

is on the bottom of the router)

2. Locate "Removable Disk" inside the (My) Computer folder

 AutoPlay Removable Disk > Open folder to view files

Or... Go to Start > Computer > Removable Disk

3. Open the Removable Disk drive

4. Open the [folder name] folder

5. Double click the file you want to view

 VLC Player is recommended for watching videos

TROUBLESHOOTING

THE DEVICE WON'T TURN ON

 Make sure the power cable is securely inserted into the device

and into the power source

THE DEVICE HAS CRASHED

 You need to reset the device

MY COMPUTER DOESN'T RECOGNIZE THE DEVICE

 Make sure that you turned the device on using the Remote

Control

 Unplug the device from your PC and reboot the device

 Unplug the device from your PC and reboot your PC

 Try using a different USB slot on your PC

 Replace the USB cable

THE SOUND OR VIDEO IS UNCLEAR

 The device needs charging