Contacting Service And Support - Cisco 380 Series Hardware Installation Manual

Chapter
Drive Replacement Procedure
To replace or install a hot-pluggable hard drive, follow these steps:
You do not have to shut down or power off the appliance to replace hard drives because they are
Tip
hot-pluggable.
Remove the drive that you are replacing or remove a blank drive tray from an empty bay:
Step 1
a.
b.
Install a new drive:
Step 2
c.
d.
Note You cannot use most of the slots for the hard drives. To see the maximum number of hard drives
supported for each specific model, refer to the
page
Figure 3-2
1

Contacting Service and Support

You can contact support using one of the following methods:
Cisco IronPort Support:
U.S. Toll-Free Number: 1-800-553-2447 or 1-408-526-7209
International Contacts:
OL-29172-01
Press the release button on the face of the drive tray. See
Grasp and open the ejector lever and then pull the drive tray out of the slot.
With the ejector lever on the drive tray open, insert the drive tray into the empty drive bay.
Push the tray into the slot until it touches the backplane, then close the ejector lever to lock the drive
in place.
A-2. When you replace a drive, you must use the same slot as the drive that you replaced.
Replacing Hard Drives
Release button
http://www.cisco.com/en/US/products/ps11169/serv_group_home.html
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
Figure
"Hardware and Technical Specifications" section on
1 2
Ejector lever
2
Cisco 380 and Cisco 680 Series Hardware Installation Guide
3-2.
3-5