Obtaining A Wan Ip Address - NETGEAR DG834PN Reference Manual

Reference Manual for the Model DG834PN 108 Mbps RangeMax
If disconnecting telephones does not result in a green WAN LED the problem may be one of the
following:
• Check that the telephone company has made the connection to your line and tested it.
• Verify that you are connected to the correct telephone line. If you have more than one phone
line, be sure that you are connected to the line with the ADSL service. It may be necessary to
use a swapper if you ADSL signal is on pins 1 and 4 or the RJ-11 jack. The DG834PN
RangeMax Wireless ADSL Modem Router uses pins 2 and 3.

Obtaining a WAN IP Address

If your wireless ADSL modem router is unable to access the internet, and your WAN LED is green
or blinking green, you should determine whether the wireless ADSL modem router is able to
obtain a WAN IP address from the ISP. Unless you have been assigned a static IP address, your
wireless ADSL modem router must request an IP address from the ISP. You can determine whether
the request was successful using the browser interface.
To check the WAN IP address from the browser interface:
Launch your browser and select an external site such as www.netgear.com.
1.
Access the Main Menu of the wireless ADSL modem router's configuration at http://
2.
192.168.0.1.
Under the Maintenance heading check that an IP address is shown for the WAN Port.
3.
If 0.0.0.0 is shown, your wireless ADSL modem router has not obtained an IP address from
your ISP.
If your router is unable to obtain an IP address from the ISP, the problem may be one of the
following:
• Your ISP may require a Multiplexing Method or Virtual Path Identifier/Virtual Channel
Identifier parameter.
Verify with your ISP the Multiplexing Method and parameter value, and update the router's
ADSL Settings accordingly.
• Your ISP may require a login program.
Ask your ISP whether they require PPP over Ethernet (PPPoE) or PPP over ATM (PPPOA)
login.
• If you have selected a login program, you may have incorrectly set the Service Name, User
Name and Password. See
Troubleshooting
"Troubleshooting PPPoE or
August 2005
Wireless ADSL Modem Router
TM
PPPoA", below.
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