Dell C8618QT User Manual
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Dell C8618QT User Manual

Dell C8618QT User Manual

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Dell C8618QT
User's Guide
Model: C8618QT
Regulatory model: C8618QTt

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Summary of Contents for Dell C8618QT

  • Page 1 Dell C8618QT User’s Guide Model: C8618QT Regulatory model: C8618QTt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Using the On-Screen Display (OSD) Menu ....37 Dell Web Management for Displays ..... . . 51 Troubleshooting .
  • Page 4 FCC Notices (U.S. only) and Other Regulatory Information ..64 Contacting Dell ........64 Setting Up Your Display .

  • Page 5: About Your Display

    Package Contents Your display ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your display. Some features or media may not be available in certain countries.
  • Page 6 Stylus x 2 Stylus holder Wire Saddle x 3 Allen key with hook Power cable (varies by country) Power cable for connecting Optiplex system to display (see Optiplex (Optional)) USB 3.0 upstream cable (enables the USB ports on the display) About Your Display...
  • Page 7 DP cable (DP to DP) VGA cable HDMI cable • Drivers and documentation media • Safety, Environmental and Regulatory Information • DisplayNote License Key • Quick Setup Guide About Your Display...

  • Page 8: Product Features

    Product Features The Dell C8618QT display has an active matrix, thin film transistor (TFT), liquid crystal display (LCD), and LED backlight. The display features include: • 217.427 cm (85.60-inch) active area display (Measured diagonally) 3840 x 2160 (16:9 aspect ratio) resolution, plus full-screen support for lower resolutions.

  • Page 9: Identifying Parts And Controls

    Identifying Parts and Controls Front view Label Description Screen drop down touch key IR Lens OSD Launcher touch key (For more information, see Operating the Display) Power on/off button (with LED indicator) About Your Display...

  • Page 10: Back View

    Back View Label Description Mounting provision for WR517 (optional For Dell Wireless Receiver : item) WR517(optional) Wire Saddle Use to handle display during installation Handle x 4 Use to move the display. VESA mounting holes (600 x 400 mm) To mount the display.

  • Page 11: Side View

    Side View Label Description HDMI 1 connector HDMI 2 connector Connect your computer with HDMI cable. HDMI 3 connector HDMI 4 connector DP connector Connect your computer with DP cable. VGA connector Connect your computer with VGA cable. Audio line-in port Analog audio (two channel) input.

  • Page 12: Bottom View

    USB 3.0 downstream Connect your USB device. ports (3) You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the display. USB Dedicated charging USB 3.0 with 12.5 W - For WR517 Wireless port Receiver(Optional) Power supply (5V/2.5A) RS232 connector...

  • Page 13: Display Specifications

    Display Specifications Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 217.427 cm (85.60 inches) Active Area Horizontal 1895.04 mm (75.68 inches) Vertical 1065.96 mm (41.97 inches) Area 2020039.84 mm (3131.06 inches Pixel pitch 0.4935 mm x 0.4935 mm...
  • Page 14 Cable management Touch Type InGlass Touch Technology (TM) Input Method Bare finger and stylus Interface USB HID Compliant Touch Driver Windows driver installation for Windows 7 Up to 20 points touch Touch point Up to 4 pens NOTE: Touch, Pen and Eraser differentiation ready (functionality subject to application). Support OS Version Touch...

  • Page 15: Resolution Specifications

    the reference drawing (listed in 8.1). The overall system accuracy, of touch co-ordinates relative to display co-ordinates, is directly affected by integration assembly tolerances. Resolution Specifications Horizontal scan range 30 kHz to 140 kHz (DP/HDMI) Vertical scan range 24 Hz to 75 Hz (DP/HDMI) Maximum preset resolution 3840 x 2160 at 60 Hz Video display capabilities...

  • Page 16: Electrical Specifications

    Electrical Specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/VGA signal input support Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 7 A (maximum) Output voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ±...

  • Page 17: Environmental Characteristics

    Environmental Characteristics Compliant Standards RoHS Compliant Temperature Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating –20 °C to 60 °C (–4 °F to 140 °F) Humidity Operating 10% to 80% (non-condensing) Non-operating 5% to 90% (non-condensing) Altitude Operating 5,000 m (16,404 ft) (maximum)

  • Page 18: Power Management Modes

    Power Management Modes If you have VESA’s DPM-compliant video card or software installed in your PC, the display can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the display automatically resumes functioning.

  • Page 19: Pin Assignments

    Pin Assignments DP connector Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(u) ML1(p) ML0(n) ML0(p) CONFIG1/(GND) CONFIG2/(GND) AUX CH (p) DP_Cable Detect AUX CH (n) Hot Plug Detect +3.3V DP_PWR About Your Display...
  • Page 20 VGA connector Pin number 15-pin side of the connected signal cable Video-Red Video-Green Video-Blue Self-test GND-R GND-G GND-B Computer 5 V / 3.3 V GND-sync DDC data H-sync V-sync DDC clock About Your Display...
  • Page 21 HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...

  • Page 22: Rs232 Connector

    RS232 connector Pin number 9-pin side of the connected signal cable Not Used Not Used About Your Display...
  • Page 23 RJ-45 connector Pin number 12-pin side of the connected signal cable LED2_Y+ LED2_Y- LED2_G+ LED2_G- About Your Display...
  • Page 24 Universal Serial Bus (USB) This section gives you information about the USB ports available on your display. Your computer has the following USB ports: • 3 USB 3.0 upstream • 3 USB 3.0 downstream • 1 USB Dedicated charging port Power supply port - the ports only for WR517 Wireless receiver Power supply (5V/2.5A).

  • Page 25: Plug-And-Play

    During the LCD display manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Display Pixel Policy, see Dell support site at: http:// www.dell.com/support/monitors.

  • Page 26: Setting Up The Display

    Setting Up the Display Connecting Your Display WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your display to the computer: 1. Turn off your computer. 2. Connect the HDMI/DP/VGA/USB cable from your display to the computer. 3.
  • Page 27 Connecting the HDMI cable Connecting the DP cable Connecting the VGA cable Setting Up the Display...
  • Page 28 Optiplex (Optional) Attaching the Optiplex • Loosening the handle by removing the top screw with the Allen key provided. Rotate handle. Remove the Optiplex holder. Remove cable cover. Install Optiplex PC and power adapter into respective slot. Insert and organize the cables. Setting Up the Display...

  • Page 29: Connecting The Hdmi Cable

    Slide Optiplex holder back into display. Restore handle to its original position. Connecting the Optiplex Connecting the HDMI cable Setting Up the Display...
  • Page 30 Connecting the DP cable Connecting the VGA cable Setting Up the Display...

  • Page 31: Wall Mounting (Optional)

    • Do not attempt to wall mount the Touch Display by yourself. it should be installed by qualified installers. • Recommended Wall Mount for this Display is can be found in the Dell support website at dell.com/support. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight/load bearing capacity of 123 kg (271.17 lb).

  • Page 32: Remote Control

    Remote Control 4. Left Press to move the selection left in OSD menu. 5. Down Press to move the selection down in OSD menu. 6. Menu Press to turn on the OSD menu. 7. Brightness - Press to decrease the Brightness. 8.

  • Page 33: Inserting The Batteries In The Remote Control

    Inserting the batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace batteries: 1. Press and then slide the cover to open it. 2. Align the batteries according to the (+) and (–) indications inside the battery compartment.

  • Page 34: Operating Range Of The Remote Control

    Operating range of the remote control Point the top of the remote control toward the LCD display’s remote sensor during button opera- tion. Use the remote control within a distance of about 8 m from remote control sensor or at a hori- zontal and vertical angle of within 15°...

  • Page 35: Operating The Display

    Operating the Display Turning on the Display Press the Power button to turn the display On and Off. The white LED indicates the display is On and fully functional. A glowing white LED indicates DPMS Power Save Mode. Touch OSD Launcher This display comes with a touch OSD functionalities.

  • Page 36: Using The Touch Control Launcher

    Using the Touch Control Launcher Use the touch control icons on the front of the display to adjust the characteristics of the image being displayed. As you use these icons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.

  • Page 37: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear. 1 Press the icon on the remote control or OSD Launcher touch key to launch the OSD menu.
  • Page 38 Touch OSD Control Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100). Touch the icon to increase brightness. Touch the icon to decrease brightness. Contrast Adjust the Brightness first, and then adjust Contrast only if further adjustment is necessary.
  • Page 39 Icon Menu and Description Submenus Auto Adjust Even though your computer recognizes your display on startup, the Auto Adjustment function optimizes the display settings for use with your particular setup. Auto Adjustment allows the display to self-adjust to the incoming video signal.
  • Page 40 Icon Menu and Description Submenus Input Source Use the Input Source menu to select between different video inputs that are be connected to your display. Select VGA input when you are using the VGA connector. Select DP input when you are using the DP (DisplayPort) connector. HDMI 1 Select the HDMI 1 input when you are using the HDMI 1 connector.
  • Page 41 Icon Menu and Description Submenus Color Use the Color menu to adjust the color setting mode. Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Multimedia, Color Temp., or Custom Color from the list. • Standard: Default color settings. This is the default preset mode. Operating the Display...
  • Page 42 Icon Menu and Description Submenus • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. NOTE: To reduce the risk of eye strain and neck/arm/back/ shoulders pain from using the display for long periods of time, we suggest you to : • Set the screen about 20 to 28 inches (50-70 cm) from your eyes.
  • Page 43 Icon Menu and Description Submenus Display Use the Display menu to adjust image. Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize,4:3, or 5:4. Horizontal to adjust the image left or right. Position Minimum is ‘0’ (-). Maximum is ‘100’ (+). Vertical to adjust the image up or down.
  • Page 44 Icon Menu and Description Submenus Reset Display Restores the display settings to factory defaults. Audio Volume Allows you to set the volume level of audio source. to adjust the volume level from ‘0’ to ‘100’. Audio Source Allows you to set the audio source to PC Audio or HDMI/DP.
  • Page 45 Icon Menu and Description Submenus Language Set the OSD display to one of eight languages. (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). Transparency Select this option to change the menu transparency by using icons (min. 0 / max. 100). Timer OSD Hold Time: Sets the time the OSD remains active after you press a button.
  • Page 46 Icon Menu and Description Submenus Screen Off Allows you to set the Screen Off Color to White or black. Color Wake On Select Enable to turn on this feature. Touch Reset Restores shortcut keys to factory defaults. Persona- lization Other Select this option to adjust the OSD settings, such as the DDC/CI, LCD conditioning, and so on.
  • Page 47 Icon Menu and Description Submenus Helps reduce minor cases of image retention. Depending on the Conditioning degree of image retention, the program may take some time to run. Select Enable to start the process. Firmware Current Firmware version. IP Address Show IP Address.

  • Page 48: Osd Warning Messages

    OSD Warning Messages When the display does not support a particular resolution mode, you can see the following message: This means that the display cannot synchronize with the signal that it is receiving from the computer. See Display Specifications for the Horizontal and Vertical frequency ranges addressable by this display.
  • Page 49 If you press any button other than the power button, the following messages will appear depending on the selected input: If either HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP or VGA input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. Operating the Display...
  • Page 50 Troubleshooting for more information. Operating the Display...

  • Page 51: Dell Web Management For Displays

    Touch and hold the touch key 5 on the front panel for 4 seconds to turn on , A network icon appears and is shown on Top - left corner for 4 seconds. To access the Dell Display Web Management tool you need to set the IP Addresses for your computer and the display.
  • Page 52 2. In the computer’s IP Properties tab, specify an IP Address by selecting Use the following IP Address and enter the following values: For IP Address: 10.0.50.101 and for Subnet Mask: 255.0.0.0 (leave all other entries as blanks). 3. The IP Address configuration would now look like this: Operating the Display...
  • Page 53 To access and use the web management tool, follow these steps: 1. Open a web browser and type the display’s IP Address (10.0.50.100) in the address bar. 2. The log-in page opens. Enter the Administrator Password to continue. 3. The Home page opens: Operating the Display...
  • Page 54 4. Click Network Settings tab to see the network settings. 5. Click Display Control to see the display’s status. 6. Click Security to set a password. Operating the Display...
  • Page 55 7. Update Firmware. You can download the latest drivers from the Dell Support website at www.dell.com/support. 8. Upgrade firmware page and wait for 30 seconds. 9. Finished. Click on button to proceed after 8 seconds. Operating the Display...

  • Page 56: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your display provides a self-test feature that allows you to check whether your display is functioning properly. If your display and computer are properly connected but the display screen remains dark, run the display self-test by performing the following steps: 1.
  • Page 57 4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5. Turn off your display and reconnect the video cable; then turn on both your computer and the display. If your display screen remains blank after you use the previous procedure, check your video controller and computer, because your display is functioning properly.

  • Page 58: Built-In Diagnostics

    Built-in Diagnostics Your display has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your display, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the display is in self-test mode.

  • Page 59: Common Problems

    • Relocate the display and test in another room. Missing Pixels LCD screen has • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Display Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Stuck-on Pixels LCD screen has • Cycle power On-Off. bright spots • Pixel that is permanently off is a natural defect that can occur in LCD technology.
  • Page 60 • Restart the computer in safe mode. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues smoke or sparks • Contact Dell immediately. Intermittent Display • Ensure that the video cable connecting the display to Problems malfunctions on the computer is connected properly and is secure.

  • Page 61: Product Specific Problems

    Common What You Possible Solutions Symptoms Experience Touchscreen non- Display cannot • Ensure Wake On Touch is enabled via OSD. Wake On responsive wake on touch Touch is default off. Product Specific Problems Specific What You Possible Solutions Symptoms Experience Screen image is Image is centered • Check the Aspect Ratio setting in the Display menu too small...

  • Page 62: Touchscreen Problems

    Specific What You Possible Solutions Symptoms Experience Cursor does not accurately follow • Install touch driver for Windows 7, see Dell Support Windows 7 your finger when site at: http://www.dell.com/support/monitors. you touch the screen Universal Serial Bus (USB) Specific Problems...

  • Page 63: Ethernet Problems

    Ethernet Problems Specific What You Possible Solutions Symptoms Experience Ethernet not Dell Web • Ensure that the Network cable connecting the Display working Management for is properly secured. Displays Webpage • Touch the icon 5 on the screen for 4 seconds to turn...

  • Page 64: Appendix

    Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 65: Setting Up Your Display

    2. After installing the drivers for your graphics adapter, attempt to set the resolution to 3840 x 2160 again. NOTE: If you are unable to set the resolution to 3840 x 2160, please contact Dell to inquire about a graphics adapter that supports these resolutions.
  • Page 66 Non-Dell computer In Windows 7, Windows 8 or Windows 8.1: 1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Personalization. 3. Click Change Display Settings.

  • Page 67: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Display WARNING: Before cleaning the display, unplug the display power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the display. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your display: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.

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