Fujitsu Siemens Computers LTO-3 Operating Manual page 29

Streamer does not accept a cartridge
► Check whether the streamer is not ready-to-operate or is not recognized.
► Check whether the streamer must be cleaned. To determine this status, check the streamer's
indicator for cleaning.
► Use a new cartridge and check if it is accepted.
The streamer should accept the cartridge now. If not, please contact the Fujitsu Siemens Computers
hotline.
Streamer does not eject a cartridge
► Check whether the streamer is executing a "Format Recovery". Depending on the streamer
type, this may take several hours, during which time the status indicator flashes constantly. The
cartridge can only be removed after this process is completed.
► Check whether the unload of the cartridge is locked by the backup application. Unlock this if
necessary.
The streamer should eject the cartridge now. If not, please contact the Fujitsu Siemens Computers
hotline.
The cartridge cannot be written
► Check whether the streamer is not ready-to-operate or is not recognized.
► Check whether the write protection of the cartridge is activated.
► Check whether the streamer must be cleaned. To determine this status, check the streamer's
indicator for cleaning.
► Check whether the cartridge is locked by the backup application. Unlock this if necessary.
► Use a new cartridge and check if it is accepted and if a write process is possible.
The streamer should write to the cartridge now. If not, please contact the Fujitsu Siemens Computers
hotline.
Problems with the performance and read/write
► For SCSI: Check that the streamer is connected to the correct SCSI port of the SCSI bus
adapter (add-on card or onboard). The streamer should only be connected to the appropriate
port (LVD or LVD/SE) with the correct speed (Ultra2, Ultra160 or Ultra320)!
► For USB: Check that the streamer is connected to the correct USB port of the bus adapter
(add-on card or onboard). The streamer should only be connected to the USB 2.0 port.
► For USB: Check whether to the USB bus of the USB bus adapter (add-on card or onboard), to
which the streamer is connected, USB 1.1 devices are connected to. The streamer is only
allowed to operate together with USB 2.0 devices on the same USB bus.
► Check the cartridge block size setting of the streamer. For good performance, the cartridge
block size should be set at least to 32 kB (standard setting of most backup applications). For
optimum performance, set 64 kB. Please consult the documentation/help of your backup
application to determine the setting and how to change it.
► Check whether the streamer must be cleaned. To determine this status, check the streamer's
indicator for cleaning.
► Check that the bus adapter has been configured to ensure that it performs at its maximum
performance. For example, check the Windows registry settings for SCSI and SAS block sizes
- MaximumSGList setting - for SCSI bus adapter Adaptec 29160 and Fujitsu Siemens D1305.
A26361-H986-Z100-1-7619
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
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