Contacting Customer Service - Cisco 2332TQ Hardware Installation Manual

Appendix D Troubleshooting Hardware Components

Contacting Customer Service

If you are unable to solve a startup problem after using the troubleshooting suggestions in this chapter,
contact a customer service representative for assistance and additional instructions. Before you call, have
the following information ready to help your service provider assist you as quickly as possible:
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To contact Cisco Technical Support, go to:
http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html.
Date that you received the device
Chassis serial number (located on a label on the right of the rear panel of the chassis)
Type of software and release number
Maintenance agreement or warranty information
Brief description of the problem
Brief explanation of the steps that you have already taken to isolate and resolve the problem
Cisco Nexus 2000 Series Hardware Installation Guide
Contacting Customer Service
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