Troubleshooting Tips; Conference; Conference Button Is Unresponsive; Meet Me Conference Busy Tone - Cisco 6901 User Manual

For cisco unified communications manager 9.0

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Troubleshooting Tips

The following sections describe common issues and solutions.

You have set up a conference call and the Conference button is unresponsive.

Possible Cause

You have reached the maximum number of conference participants.

Solution

Ask one of the participants to drop, or drop a conference participant.

You hear a busy tone after dialing into a Meet Me conference.

Possible Cause

The conference host has not yet joined the conference.

Solution

Try calling back again.

You are unable to access your User Options web pages.

Possible Cause

Your password needs to be reset.

Solution

Contact your system administrator.

Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and

SIP)

FAQs and Troubleshooting

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6911