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N300 Wireless Router WNR2000v3 Setup Manual NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA August 2010 208-10658-01 v1.0...
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In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
Positioning Your Wireless Router ... 6 Installing Your Wireless Router ... 7 Updating Your Router Firmware ... 8 Installing Your Router Using the NETGEAR genie ... 9 Using the NETGEAR genie ... 9 Accessing Your Router After Installation ... 11 Manually Installing Your Router ...
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Obtaining an Internet IP Address ... 30 Troubleshooting PPPoE ... 31 Troubleshooting Internet Browsing ... 32 Using the Ping Utility to Troubleshoot ... 32 Testing the Path from Your Computer to Your Router ... 32 Testing the Path from a Computer to the Internet ... 33 Technical Specifications ...
– A link to the online documentation. If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. Getting to Know Your Wireless Router “Positioning Your Wireless Router”...
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To prepare your router for installation: Carefully peel off the protective film covering both sides of your router (see Figure 1 Set up your wireless router by inserting the tabs of the stand (supplied with your router) into the slots on the bottom of your router as shown in covering the status light panel of the router.
Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the status lights on the front panel. Front Panel The router front panel, shown in interpreting the status lights, see Router Functions”...
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Table 1. Status Light Descriptions (continued) Label Activity Solid Amber Solid Green 2. Internet Solid Blue 3. Wireless Solid Green 4. LAN Solid Amber (Ports 1–4) Solid Green 5. Push 'N' Connect Getting to Know Your Wireless Router Description No IP address acquired. The wireless router has acquired an Internet address.
Back Panel The router back panel, shown in Figure 4 Viewed from top to bottom, the rear panel contains the following elements: 1. Wireless On/Off button. 2. Restore factory settings button. Press for approximately 5 seconds to reset the router to the factory default settings.
Router Label The label on the back of the wireless router shows the router’s MAC address, serial number, security PIN, and factory default login information. The ports on the router are color-coded to distinguish your Internet port from the other four ports that connect to the wired computer(s) on your Local Area Network (LAN).
• Manual Setup: If you cannot or prefer not to use the NETGEAR genie Installation Assistant, “Manually Installing Your Router” on page operating system or are technically knowledgeable, select this option. If you choose to use this...
Updating Your Router Firmware NETGEAR is always improving the operability and features included with your router. To make it easy for you to receive the best, most up-to-date features of your router, NETGEAR provides a variety of methods for updating your product.
The NETGEAR genie guides you through the setup process by automating many of the steps. At each step in the setup process, the NETGEAR genie checks to ensure that the steps you perform are successfully completed.
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When the NETGEAR genie prompts you about updates, click Yes to check for updates for your router, or No, to update later (for more information, see Internet Access” on page Follow the remaining instructions and prompts. The NETGEAR genie guides you through installing your router, connecting your router to the Internet, configuring your wireless network settings, and selecting the optimum security protection for your network.
Accessing Your Router After Installation The NETGEAR genie only appears when you first install the router or when the router is in its factory default state (for example, if you have reset the router to its default factory settings). If you want to change the settings after installing and configuring your router using the NETGEAR genie, you must open a browser window and log in to the router.
Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. Use the procedures in this topic if you are an advanced user, or a user of Linux systems. •...
If you are replacing an existing router, disconnect it completely from your network and set it aside before starting to install your new router. Then, skip to NETGEAR does not recommend or support adding a NETGEAR router behind another router, or replacing a gateway with a NETGEAR router.
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Locate the Ethernet cable that came with your NETGEAR product. Securely insert one end of the Ethernet cable into your modem (C) and the other end into the Internet port of the wireless router (D). (The cable and the Internet port label are color coded.)
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Review that your network is now set up (as shown in network. Internet • • Figure 10 Start your network in the correct sequence, as described below. Failure to start or restart your network in the correct sequence could prevent you from accessing the Internet.
Figure 11 Turn on your computer. It will take several minutes for your router to establish a connection with your computer and your Internet provider. For DSL customers, if software logs you in to the Internet, do not run that software.
Figure 12 Setting Up Your Router for Internet Access When configuring your wireless router manually, you must log in to your wireless router to set it up initially and to make any changes to your wireless router’s settings later. The factory default state is reset when you use the Restore Factory Settings button. “Restoring the Default Password and Configuration Settings”...
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Click Yes to check for new firmware (recommended). The router will automatically check the NETGEAR database for a new firmware image file. If no new firmware version is available, the message “No New Firmware Version Available” will display. (If you select “No,” you can check for new firmware later;...
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From the menu options in the left navigation pane, click Setup Wizard. The Setup Wizard screen will display. Figure 14 Select one of the following options: • Select Yes to allow the Setup Wizard to detect your Internet connection. When prompted, click Next.
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Review your settings and make sure that you have selected the correct options and typed everything correctly. • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. Manually Installing Your Router...
For a wireless connection, the router and each wireless computer must use the same SSID, also called the wireless network name, and the same wireless security. NETGEAR strongly recommends that you use wireless security. Indoors, computers can connect over wireless networks at a range of several hundred feet.
The wireless mode (802.11g/b, or 802.11n) that each wireless adapter supports. • Wireless security option. NETGEAR strongly recommends that you use wireless security. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports.
NETGEAR’s Push 'N' Connect feature is based on the Wi-Fi Protected Setup (WPS) standard. All other Wi-Fi-certified and WPS-capable products should be compatible with NETGEAR products that implement Push 'N' Connect. 1. For a list of other Wi-Fi-certified products available from NETGEAR, go to Configuring Your Wireless Network 22).
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The first method is explained here. For more information on the second method, see the User Manual. If your network consists of WPS capable devices and non-WPS capable devices, NETGEAR suggests that you set up your wireless network and security settings first using the manual or traditional method (see “Setting Your SSID and Wireless Security”...
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For more information on setting up your wireless network and configuring your wireless security settings, see the User Manual. A link to the online User Manual is on your Resource CD. Configuring Your Wireless Network...
If you have difficulties accessing the Internet, use the Basic Setup Checklist to make sure that you have connected and set up your router correctly. If your basic setup is correct, then look for your problem in one of the subsequent sections. For more information, refer to the online User Manual.
Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet. – Check that you are using the power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. •...
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– If the CD does not automatically start, browse the CD and double-click on c. Click Supporting Software, then Netgear Firmware Recovery Utility, and follow the prompts for the recovery process. d. After firmware recovery is complete, follow the prompts to restore your configuration settings.
Explorer, click Refresh to be sure the Java applet is loaded. Try closing the browser and reopening it again. • If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network, consider replacing the existing router instead. NETGEAR does not support such a configuration.
• If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services, for example, converting ADSL or Cable data into Ethernet networking information. NETGEAR does not support such a configuration.
• Your service provider might require a login. Ask your service provider whether they require a PPP over Ethernet (PPPoE) login. • You might have incorrectly set the service name, user name or password. See “Troubleshooting PPPoE” on page • Your service provider might check for your computer's host name.
Troubleshooting Internet Browsing If your wireless router can obtain an IP address but your computer is unable to load any web pages from the Internet, check the following: • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses.
• Wrong physical connections – Make sure the LAN port light is on. If the light is off, follow the instructions in Setup Checklist” on page – Check that the corresponding lights are on for your computer’s network interface card. •...
Default Configuration Settings This section provides factory default settings and technical specifications for the N300 Wireless Router Model WNR2000v3. Table 2. Home Router Default Configuration Settings Feature Router Login Router Login URL Login Name (case sensitive) Login Password (case sensitive)
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Technical Specifications Default Setting Enabled NETGEAR Disabled Enabled Auto United States (North America only; otherwise varies by country and region)
Restoring the Default Password and Configuration Settings You can restore the factory default configuration settings that reset the router’s user name to admin, the password to password, and the IP address to 192.168.1.1. This procedure will erase all the current configuration settings and restore the factory defaults.
This section provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Table 3. Related Documents Document Link Internet Networking and http://documentation.netgear.com/reference/enu/tcpip/index.htm TCP/IP Addressing Preparing a Computer http://documentation.netgear.com/reference/enu/wsdhcp/index.htm...
Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register support service. Product updates and Web support are always available by going to: Setup documentation is available on the CD, on the support website, and on the documentation website wireless router is connected to the Internet, click the KnowledgeBase link to view support information or click the Documentation link to view the online User Manual for this wireless router.