NETGEAR WNR2000 User Manual
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NETGEAR WNR2000 User Manual

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See also: User Manual , Setup Manual
NETGEAR Wireless-N
Router WNR2000 User
Manual
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134 USA
202-10397-0
January 2009
v1.2

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  • Page 1 NETGEAR Wireless-N Router WNR2000 User Manual NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA 202-10397-0 January 2009 v1.2...

  • Page 2: Regulatory Compliance Information

    In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3 10 mW EIRP in the frequency range of 2454 - 2483.5 MHz. For detailed information the end-user should contact the national spectrum authority in France. Č esky [NETGEAR Inc.] tímto prohlašuje, že tento [WNR2000] je ve shode se základními [Czech] požadavky a dalšími príslušnými ustanoveními smernice 1999/5/ES. Dansk Undertegnede [NETGEAR Inc.] erklærer herved, at følgende udstyr [WNR2000]...
  • Page 4 Español Por medio de la presente [NETGEAR Inc.] declara que el [WNR2000] cumple con los [Spanish] requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Eλληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ [NETGEAR Inc.] ΔΗΛΩΝΕΙ ΟΤΙ [WNR2000] ΣΥΜΜΟΡΦΩΝΕΤΑΙ [Greek] ΠΡΟΣ...
  • Page 5 FCC Declaration Of Conformity We NETGEAR, Inc., 4500 Great America Parkway, Santa Clara, CA 95054, declare under our sole responsibility that the model WNR2000 Wireless-N Router Model WNR2000 complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:...
  • Page 6 Tested to Comply with FCC Standards FOR HOME OR OFFICE USE Modifications made to the product, unless expressly approved by NETGEAR, Inc., could void the user's right to operate the equipment. Industry Canada (IC) This Class B digital apparatus complies with Canadian ICE-003.
  • Page 7 Product and Publication Details Model Number: Publication Date: Product Family: Product Name: Home or Business Product: Language: Publication Part Number: WNR2000 January 2009 Wireless Router Wireless-N Router Model WNR2000 Home English 202-10397-03 v1.2, January 2009...
  • Page 8 viii v1.2, January 2009...

  • Page 9: Table Of Contents

    About This Manual Conventions, Formats, and Scope ... xi How to Use This Manual ...xii How to Print This Manual ...xii Revision History ...xiii Chapter 1 Configuring Basic Connectivity Using the Setup Manual ...1-1 Logging In To Your Wireless Router ...1-2 Selecting a Language for Your Screen Display ...1-5 Configuring Your Internet Connection Using the Smart Setup Wizard ...1-6 Viewing and Configuring Basic ISP Settings ...1-7...
  • Page 10 NETGEAR Wireless-N Router WNR2000 User Manual Backing Up Your Configuration ...2-22 Understanding Your Firewall ...2-23 Chapter 3 Restricting Access From Your Network Content Filtering Overview ...3-1 Blocking Access to Internet Sites ...3-1 Blocking Access to Internet Services ...3-3 Blocking Services by IP Address Range ...3-5 Scheduling Blocking ...3-5...
  • Page 11 Checking for New Firmware in the Router Upgrade Screen ...6-10 Updating Manually to New Router Firmware ... 6-11 Enabling Remote Management Access ...6-13 Chapter 7 Troubleshooting Quick Tips ...7-1 Troubleshooting Basic Functions ...7-2 Login Problems ...7-5 Contents NETGEAR Wireless-N Router WNR2000 User Manual v1.2, January 2009...
  • Page 12 NETGEAR Wireless-N Router WNR2000 User Manual Checking the Internet Service Connection ...7-6 Obtaining an Internet IP Address ...7-6 Troubleshooting PPPoE ...7-7 Troubleshooting Internet Browsing ...7-8 Troubleshooting Your Network Using the Ping Utility ...7-8 Testing the LAN Path to Your Router ...7-9 Testing the Path from Your Computer to a Remote Device ...7-10...

  • Page 13: About This Manual

    The user manual provides information for configuring the features of the NETGEAR ® Wireless-N Router Model WNR2000 beyond initial configuration settings. Initial configuration instructions can be found in the NETGEAR Wireless Router Setup Manual. You should have basic to intermediate computer and Internet skills.

  • Page 14: How To Use This Manual

    Danger: This is a safety warning. Failure to take heed of this notice might result in personal injury or death. • Scope. This manual is written for the WNR2000 router according to these specifications: Product Version Manual Publication Date For more information about network, Internet, firewall, and VPN technologies, click the links to the NETGEAR website in Appendix B, “Related...

  • Page 15: Revision History

    Revision History NETGEAR, Inc. is constantly searching for ways to improve its products and documentation. The following table indicates any changes that might have been made since the WNR2000 router was introduced. Table 2-1. Publication Revision History...
  • Page 16 NETGEAR Wireless-N Router User Manual v1.2, January 2009...

  • Page 17: Configuring Basic Connectivity

    For first-time installation of your wireless router, refer to the NETGEAR Wireless Router Setup Manual. The Setup Manual explains how to launch the NETGEAR Smart Wizard on the Resource CD to step you through the procedure to connect your router, modem, and computers. The Smart Wizard will assist you in configuring your wireless settings and enabling wireless security for your network.

  • Page 18: Logging In To Your Wireless Router

    NETGEAR Wireless-N Router User Manual Logging In To Your Wireless Router When the wireless router is connected to your network, you can access and configure the router using your browser. To access the router: 1. Connect to the wireless router by typing http://www.routerlogin.net in the address field of your browser, and then press Enter.
  • Page 19 To automatically update to the new firmware, click Yes to allow the router to download and install the new firmware file from NETGEAR. Warning: When uploading firmware to the WNR2000 router, do not interrupt the Web browser by closing the window, clicking a link, or loading a new page.
  • Page 20 NETGEAR Wireless-N Router User Manual 3. In the main menu on the left, select Basic Settings under Setup. The Basic Settings screen displays showing the wireless router’s home page and suggested default settings. Figure 1-4 Note: If the Check for New Version Upon Log-in check box is selected, the home page is the Router Upgrade screen.

  • Page 21: Selecting A Language For Your Screen Display

    Using the Select Language drop-down menu, located in the upper right corner of the Router Manager screen, you can display the router manager screens in any of languages shown in Figure 1-5: Figure 1-5 Configuring Basic Connectivity NETGEAR Wireless-N Router User Manual v1.2, January 2009...

  • Page 22: Configuring Your Internet Connection Using The Smart Setup Wizard

    NETGEAR Wireless-N Router User Manual The language is set to English by default. The default language is always stored in memory. When you select a language other than the default, that language as well as English is stored in memory.

  • Page 23: Viewing And Configuring Basic Isp Settings

    No login required by ISP. If no login is required by your ISP, the following settings appear in the Basic Settings screen. ISP does not require login Figure 1-6 Configuring Basic Connectivity NETGEAR Wireless-N Router User Manual v1.2, January 2009...
  • Page 24 NETGEAR Wireless-N Router User Manual – Account Name (might also be called Host Name). The account name is provided to the ISP during a DHCP request from your router. In most cases, this setting is not required, but some ISPs require it for access to ISP services such as mail or news servers.
  • Page 25 Internet Service Provider. This drop-down list contains a few ISPs that need special protocols for connection. The list includes: • PPTP (Point to Point Tunneling Protocol), used primarily in Austrian DSL services Configuring Basic Connectivity NETGEAR Wireless-N Router User Manual v1.2, January 2009...
  • Page 26 NETGEAR Wireless-N Router User Manual • Telstra Bigpond, an Australian residential cable modem service Note: The Telstra Bigpond setting is only for older cable modem service accounts still requiring a Bigpond login utility. Telstra has discontinued this type of account. Those with Telstra DSL accounts and newer cable modem accounts should select No for Does Your Internet Connection Require a Login.

  • Page 27: Setting Up And Testing Basic Wireless Connectivity

    Follow these instructions to set up and test basic wireless connectivity. Once you have established basic wireless connectivity, you can enable security settings appropriate to your needs. Configuring Basic Connectivity NETGEAR Wireless-N Router User Manual v1.2, January 2009 1-11...
  • Page 28 NETGEAR Wireless-N Router User Manual 1. Select Wireless Settings under Setup in the main menu of the WNR2000 router. Figure 1-10 2. For the wireless network name (SSID), use the default name, or choose a suitable descriptive name. In the Name (SSID) field, you can enter a value of up to 32 alphanumeric characters.
  • Page 29 Apply. You must then change the wireless settings of your computer to match the router’s new settings. 8. Select Wireless Settings under Advanced in the main menu of the WNR2000 router. Figure 1-11 9. Make sure that the Enable Wireless Router Radio, Enable SSID Broadcast, and Enable WMM check boxes are selected.
  • Page 30 NETGEAR Wireless-N Router User Manual Once your computer has basic wireless connectivity to the router, you can configure the advanced wireless security functions of the computer and router (for more information about security and these settings, see Chapter 2, “Safeguarding Your Network ”).

  • Page 31: Safeguarding Your Network

    The Wireless-N Router Model WNR2000 provides highly effective security features, which are covered in detail in this chapter. This chapter includes the following sections: • “Choosing Appropriate Wireless Security” • “Recording Basic Wireless Settings Setup Information” on page 2-5 •...
  • Page 32 Figure 2-1 To configure the wireless network, you can: • Manually specify your SSID and your wireless security settings. The WNR2000 router provides two screens for configuring the wireless settings: – Wireless Settings. You access these under Setup in the main menu (see Wireless Settings”...
  • Page 33 Pre-Shared Key; WPA2-PSK standard encryption with the AES encryption type. WPA-PSK (TKIP) + WPA2-PSK (AES). Mixed mode. Safeguarding Your Network NETGEAR Wireless-N Router User Manual 2-13). Table 2-2 on page 2-4. For more details on wireless security “Wireless Networking Basics” in Appendix Description No wireless security.
  • Page 34 Wireless Settings” on page You can restrict access to only trusted computers so that unknown computers cannot wirelessly connect to the WNR2000 router. MAC address filtering adds an obstacle against unwanted access to your network by the general public, but the data broadcast over the wireless link is fully exposed.

  • Page 35: Recording Basic Wireless Settings Setup Information

    (any combination of 0–9, a–f, or A–F). For 128-bit WEP, enter 26 hexadecimal digits. Key 1: ___________________________________ Key 2: ___________________________________ Key 3: ___________________________________ Key 4: ___________________________________ • If WPA-PSK or WPA2-PSK authentication is used: Safeguarding Your Network NETGEAR Wireless-N Router User Manual v1.2, January 2009...

  • Page 36: Changing Wireless Security Settings

    WPA2-PSK and are configured with the correct passphrase. Use the procedures described in the following sections to specify the WNR2000 router. Store this information in a safe place. Changing Wireless Security Settings This section describes the wireless settings that you can view and configure in the Wireless Settings screen, which you access under Setup in the main menu.
  • Page 37 “Viewing Advanced Wireless Settings” on page • Region. This field identifies the region where the WNR2000 router can be used. It might not be legal to operate the wireless features of the wireless router in a region other than one of those identified in this field.
  • Page 38 Up To 300 Mbps. Performance mode, using channel expansion to achieve the 300 Mbps data rate. The WNR2000 router will use the channel you selected as the primary channel and expand to the secondary channel (primary channel +4 or –4) to achieve a 40 MHz frame-by-frame bandwidth.

  • Page 39: Configuring Wep Wireless Security

    Open System. With Open System authentication and 64 or 128 bit WEP data encryption, the WNR2000 router does perform data encryption but does not perform any authentication. Anyone can join the network. This setting provides very little practical wireless security.

  • Page 40: Configuring Wpa-Psk And Wpa2-Psk Wireless Security

    Automatic. In the Passphrase field, enter a word or group of printable characters, and click Generate. The passphrase is case-sensitive. For example, NETGEAR is not the same as nETgear. The four key fields are automatically populated with key values. •...
  • Page 41 (WPA-PSK [TKIP] + WP2-PSK [AES]) is the most flexible, since it allows clients using either WPA-PSK or WPA2-PSK. 3. In the Passphrase field, enter a word or group of 8–63 printable characters. The passphrase is case-sensitive. Figure 2-4 Safeguarding Your Network NETGEAR Wireless-N Router User Manual v1.2, January 2009 2-11...

  • Page 42: Viewing Advanced Wireless Settings

    Enable Wireless Router Radio. If you disable the wireless router radio, wireless devices cannot connect to the WNR2000 router. If you will not be using your wireless network for a period of time, you can clear this check box and disable all wireless connectivity.

  • Page 43: Using Push 'N' Connect (Wi-Fi Protected Setup)

    Note: If you choose to use WPS, the only security methods supported are WPA-PSK and WPA2-PSK. WEP security is not supported by WPS. The WNR2000 router provides two methods for connecting to a wireless client that supports WPS, described in the following sections:...

  • Page 44: Push Button Configuration

    Add WPS Client screen. Using the Physical Push Button 1. Press the button on the WNR2000 router for over 5 seconds. For information about the WPS button light, see the NETGEAR Wireless Router Setup Manual.

  • Page 45: Security Pin Entry

    Figure 2-7 The green button light on the WNR2000 router begins to blink in a regular pattern. While the button light is blinking, you have 2 minutes to enable WPS on the device you are trying to connect to the router.
  • Page 46 4. On the wireless client, obtain its security PIN, or follow its specific networking instructions to generate a client security PIN. 5. In the Add WPS Client screen of the WNR2000 router, enter the client security PIN in the Enter Client’s PIN field.

  • Page 47: Configuring The Wps Settings

    You might need to clear it if you are using certain registrars, such as for a Windows Vista PC, to configure the router through WPS. Safeguarding Your Network NETGEAR Wireless-N Router User Manual “Logging In To Your Wireless Router” on page 1-2. 2-14) changes the router’s SSID v1.2, January 2009...

  • Page 48: Connecting Additional Wireless Client Devices After Wps Setup

    WPS setup procedures to add clients that are not WPS enabled. To connect both non-WPS-enabled and WPS-enabled clients to the WNR2000 router: 1. Configure the settings of the WNR2000 router (shown in the Wireless Settings screen) for WPA-PSK or WPA2-PSK security, and record that information. See and WPA2-PSK Wireless Security”...

  • Page 49: Restricting Wireless Access By Mac Address

    2. In the Advanced Wireless Settings screen, click Setup Access List to display the Wireless Card Access List. Figure 2-11 Safeguarding Your Network NETGEAR Wireless-N Router User Manual “Viewing a List of Attached Devices” on page v1.2, January 2009 6-7.
  • Page 50 NETGEAR Wireless-N Router User Manual 3. Click Add to add a wireless device to the wireless access control list. The Wireless Card Access Setup screen opens and displays a list of currently active wireless cards and their Ethernet MAC addresses.

  • Page 51: Changing The Administrator Password

    8. Click Apply to save your Wireless Card Access List settings. Now, only devices on this list can wirelessly connect to the WNR2000 router. Warning: MAC address filtering adds an obstacle against unwanted access to your network by the general public.

  • Page 52: Backing Up Your Configuration

    The configuration settings of the WNR2000 router are stored within the router in a configuration file. You can back up (save) this file and retrieve it later. NETGEAR recommends that you save your configuration file after you complete the configuration. If the router fails or becomes corrupted, or an administrator password is lost, you can easily re-create your configuration by restoring the configuration file.

  • Page 53: Understanding Your Firewall

    Understanding Your Firewall Your Wireless-N Router Model WNR2000 contains a true firewall to protect your network from attacks and intrusions. A firewall is a device that protects one network from another while allowing communication between the two. Using a process called Stateful Packet Inspection, the firewall analyzes all inbound and outbound traffic to determine whether or not it will be allowed to pass through.
  • Page 54 NETGEAR Wireless-N Router User Manual 2-24 Safeguarding Your Network v1.2, January 2009...

  • Page 55: Content Filtering Overview

    You can also block Internet access by applications and services, such as chat rooms or games. Blocking Access to Internet Sites The WNR2000 router allows you to restrict access based on Web addresses and Web address keywords. Up to 255 entries are supported in the Keyword list. Keyword application examples: •...
  • Page 56 NETGEAR Wireless-N Router User Manual To block access to Internet sites: 1. Select Block Sites under Content Filtering in the main menu. The Block Sites screen displays. Figure 3-1 2. Enable keyword blocking by selecting either Per Schedule or Always.

  • Page 57: Blocking Access To Internet Services

    5. Click Apply to save all your settings in the Block Sites screen. Blocking Access to Internet Services The WNR2000 router allows you to block the use of certain Internet services by computers on your network. This is called service blocking or port filtering. Services are functions performed by server computers at the request of client computers.
  • Page 58 NETGEAR Wireless-N Router User Manual 3. Specify a service for blocking by clicking Add. The Block Services Setup screen displays. Figure 3-3 4. From the Service Type list, select the application or service to be allowed or blocked. The list already displays several common services, but you are not limited to these choices.

  • Page 59: Blocking Services By Ip Address Range

    (having consecutive IP addresses), or all computers on your network. Scheduling Blocking The WNR2000 router allows you to specify when blocking is enforced. To schedule blocking: 1. Select Schedule under Content Filtering in the main menu. The Schedule screen displays.

  • Page 60: Viewing Logs Of Web Access Or Attempted Web Access

    NETGEAR Wireless-N Router User Manual Be sure to select your time zone in the E-mail screen as described in on page 3-9. 3. Click Apply to save your settings. Viewing Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access. Up to 128 entries are stored in the log.

  • Page 61: Configuring E-Mail Alert And Web Access Log Notifications

    To receive logs and alerts by e-mail, you must provide your e-mail account information. To configure e-mail alert and web access log notifications: 1. Select E-mail under Content Filtering in the main menu. The E-mail screen displays. Restricting Access From Your Network NETGEAR Wireless-N Router User Manual v1.2, January 2009...
  • Page 62 NETGEAR Wireless-N Router User Manual Figure 3-6 2. To receive e-mail logs and alerts from the router, select the Turn E-mail Notification On check box. a. Enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com) in the Your Outgoing Mail Server field.

  • Page 63: Setting The Time Zone

    Setting the Time Zone The WNR2000 router uses the Network Time Protocol (NTP) to obtain the current time and date from one of several network time servers on the Internet. Localize the time zone so that your log entries and other router functions include the correct time stamp.
  • Page 64 NETGEAR Wireless-N Router User Manual 3-10 Restricting Access From Your Network v1.2, January 2009...

  • Page 65: Customizing Your Network Settings

    Customizing Your Network Settings This chapter describes how to configure advanced networking features of the Wireless-N Router Model WNR2000 , including LAN, WAN, and routing settings. It contains the following sections: • “Using the LAN IP Setup • “Using a Dynamic DNS Service” on page 4-6 •...

  • Page 66: Configuring A Device Name

    The device name is a user-friendly name for the router. This name is shown in the Network on Windows Vista and the Network Explorer on all Windows systems. The Device Name field cannot be blank. The default name is WNR2000. Customizing Your Network Settings...

  • Page 67: Configuring Lan Tcp/Ip Setup Parameters

    RIP-2B carries more information than RIP-1 and uses subnet broadcasting. – RIP-2M carries more information than RIP-1 and uses multicasting. Customizing Your Network Settings NETGEAR Wireless-N Router User Manual “Using the Router as a DHCP Server” on v1.2, January 2009...

  • Page 68: Using The Router As A Dhcp Server

    NETGEAR Wireless-N Router User Manual Using the Router as a DHCP Server By default, the router functions as a DHCP server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the router’s LAN. The assigned default gateway address is the LAN address of the router.

  • Page 69: Using Address Reservation

    To edit or delete a reserved address entry: 1. Click the button next to the reserved address you want to edit or delete. 2. Click Edit or Delete. Customizing Your Network Settings NETGEAR Wireless-N Router User Manual v1.2, January 2009...

  • Page 70: Using A Dynamic Dns Service

    NETGEAR Wireless-N Router User Manual Using a Dynamic DNS Service If your Internet Service Provider (ISP) gave you a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS).
  • Page 71 Use Wildcards check box to activate this feature. For example, the wildcard feature causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org. 8. Click Apply to save your configuration. Customizing Your Network Settings NETGEAR Wireless-N Router User Manual v1.2, January 2009...

  • Page 72: Configuring The Wan Setup Options

    NETGEAR Wireless-N Router User Manual Configuring the WAN Setup Options The WAN Setup options let you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the wireless router to respond to a ping on the WAN (Internet) port.

  • Page 73: Responding To A Ping On The Internet (Wan) Port

    1. In the MTU Size field, enter a new size between 64 and 1500. 2. Click Apply to save the new configuration. Customizing Your Network Settings NETGEAR Wireless-N Router User Manual “Changing the MTU Size” on page v1.2, January 2009...

  • Page 74: Configuring Nat Filtering

    NETGEAR Wireless-N Router User Manual Configuring NAT Filtering Network Address Translation (NAT) determines how the router processes inbound traffic. Secured NAT provides a secured firewall to protect the computers on the LAN from attacks from the Internet, but might prevent some Internet games, point-to-point applications, or multimedia applications from functioning.
  • Page 75 4. Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP. 5. Select the Active check box to make this route effective. Customizing Your Network Settings NETGEAR Wireless-N Router User Manual v1.2, January 2009 4-11...

  • Page 76: Wireless Repeating (Also Called Wds)

    10. Click Apply to have the static route entered into the table. Wireless Repeating (Also Called WDS) The WNR2000 router can be used with a wireless access point (AP) to build large bridged wireless networks. Wireless repeating is a type of Wireless Distribution System (WDS).

  • Page 77: Wireless Repeating Function

    You can view or change wireless repeater settings for the wireless router. From the main menu, under Advanced, click Wireless Repeating Function to display the Wireless Repeating Function screen. Figure 4-8 Customizing Your Network Settings NETGEAR Wireless-N Router User Manual “Configuring WEP Wireless Security” on v1.2, January 2009 4-13...

  • Page 78: Setting Up The Base Station

    NETGEAR Wireless-N Router User Manual The wireless router supports two modes of the wireless repeating function, and allows you to control wireless client association: • Wireless Base Station mode. The wireless router acts as the parent AP, bridging traffic to and from the child repeater AP, as well as handling wireless and wired local computers.

  • Page 79: Setting Up A Repeater Unit

    Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. Note: If you are using the WNR2000 router base station with a different model wireless router as the repeater, you might need to change additional configuration settings.
  • Page 80 NETGEAR Wireless-N Router User Manual To configure a WNR2000 router as a repeater unit: 1. If you are using the same model of wireless router for both the base station and repeaters, you must change the LAN IP address for each repeater to a different IP address in the same subnet (see “Using the LAN IP Setup Options”...

  • Page 81: Fine-Tuning Your Network

    This chapter describes how to modify the configuration of the Wireless-N Router Model WNR2000 to allow specific applications to access the Internet or to be accessed from the Internet, and how to make adjustments to enhance your network’s performance. This chapter includes the following sections: •...

  • Page 82: How Your Computer Accesses A Remote Computer Through Your Router

    NETGEAR Wireless-N Router User Manual How Your Computer Accesses a Remote Computer through Your Router When a computer on your network needs to access a computer on the Internet, your computer sends your router a message containing source and destination address and process information.

  • Page 83: How Port Triggering Changes The Communication Process

    6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, Fine-Tuning Your Network NETGEAR Wireless-N Router User Manual v1.2, January 2009...
  • Page 84 NETGEAR Wireless-N Router User Manual “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.” Using steps similar to the preceding example, the following sequence shows the effects of the port triggering rule you have defined: 1.

  • Page 85: How Port Forwarding Changes The Communication Process

    To configure port forwarding, you need to know which inbound ports the application needs. You usually can determine this information by contacting the publisher of the application or user groups or newsgroups. Fine-Tuning Your Network NETGEAR Wireless-N Router User Manual v1.2, January 2009...

  • Page 86: How Port Forwarding Differs From Port Triggering

    IP address of the computer that will provide the service. Be sure the computer’s IP address never changes. Tip: To ensure that your server computer always has the same IP address, use the reserved IP address feature of your WNR2000 router. See Reservation” on page 4-5 “Setting Up a Default DMZ Server”...

  • Page 87: Adding A Custom Service

    When you have the port number information, follow these steps: 1. Select Port Forwarding/Port Triggering under Advanced in the main menu. Fine-Tuning Your Network NETGEAR Wireless-N Router User Manual v1.2, January 2009 “Adding a Custom...
  • Page 88 NETGEAR Wireless-N Router User Manual 2. Click Add Service (see Figure 5-1 on page Figure 5-2 3. In the Service Name field, enter a descriptive name. 4. In the Service Type field, select the protocol. If you are unsure, select TCP/UDP.

  • Page 89: Editing Or Deleting A Port Forwarding Entry

    ISP. However, if you use a Dynamic DNS service, the remote user can reach your server by a user-friendly Internet name, such as mynetgear.dyndns.org. Fine-Tuning Your Network NETGEAR Wireless-N Router User Manual “Using Address Reservation” on page “Using a Dynamic DNS Service” on page v1.2, January 2009...

  • Page 90: Configuring Port Triggering

    NETGEAR Wireless-N Router User Manual Configuring Port Triggering Port triggering is a dynamic extension of port forwarding that is useful in these cases: • More than one local computer needs port forwarding for the same application (but not simultaneously). •...
  • Page 91 The inbound ports close when the inactivity time expires. This is required because the router cannot be sure when the application has terminated. Fine-Tuning Your Network NETGEAR Wireless-N Router User Manual v1.2, January 2009 5-11...
  • Page 92 NETGEAR Wireless-N Router User Manual 5. Click Add. the Port Triggering–Services screen displays. Figure 5-5 6. In the Service Name field, enter a descriptive service name. 7. In the Service User field, select Any (the default) to allow this service to be used by any computer on the Internet.
  • Page 93 NETGEAR Wireless-N Router User Manual 11. Click Apply. The service appears in the Port Triggering Portmap table. Figure 5-6 Fine-Tuning Your Network 5-13 v1.2, January 2009...

  • Page 94: Using Universal Plug And Play

    NETGEAR Wireless-N Router User Manual Using Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, to access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.

  • Page 95: Optimizing Wireless Performance

    Therefore, the most critical links in your network are those where the traffic is high and the distances are great. Optimize those first. Fine-Tuning Your Network NETGEAR Wireless-N Router User Manual v1.2, January 2009 “Wireless...

  • Page 96: Changing The Mtu Size

    NETGEAR Wireless-N Router User Manual • Choose placement carefully. For best results, place your router: – Near the center of the area in which your computers will operate. – In an elevated location such as a high shelf where the wirelessly connected computers have line-of-sight access (even if through walls).
  • Page 97 The best MTU setting for NETGEAR equipment is often just the default value, and changing the value might fix one problem but cause another. Leave MTU unchanged unless one of these situations occurs: • You have problems connecting to your ISP, or other Internet service, and either the technical support of the ISP or of NETGEAR recommends changing the MTU size.

  • Page 98: Quality Of Service

    Quality of Service Quality of Service (QoS) is an advanced feature that can be used to prioritize some types of traffic ahead of others. The WNR2000 router can provide QoS prioritization over the wireless link and on the Internet connection.
  • Page 99 NETGEAR Wireless-N Router User Manual From the main menu of the browser interface, under Advanced, select QoS Setup. The QoS Setup screen displays: Figure 5-8 WMM QoS is enabled by default. You can disable it by clearing the Enable WMM check box and clicking Apply.
  • Page 100 NETGEAR Wireless-N Router User Manual 2. Click Setup QoS rule. The QoS - Priority Rules screen displays. Figure 5-9 For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling. 5-20 v1.2, January 2009...
  • Page 101 In the QoS Policy for field, enter a descriptive name for the new application or game. c. Select the packet type, either TCP, UDP, or both (TCP/UDP), and specify the port number or range of port numbers used by the application or game. Fine-Tuning Your Network NETGEAR Wireless-N Router User Manual v1.2, January 2009 5-21...
  • Page 102 NETGEAR Wireless-N Router User Manual 6. From the Priority drop-down list, select the priority that this traffic should receive relative to other applications and traffic when accessing the Internet. The options are Low, Normal, High, and Highest. 7. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen.
  • Page 103 To edit or delete an existing QoS policy: 1. From the main menu, under Advanced, select QoS Setup. The QoS Setup screen displays, as shown in Figure 5-8 on page Fine-Tuning Your Network NETGEAR Wireless-N Router User Manual 5-19. 5-19. v1.2, January 2009 5-23...

  • Page 104: Overview Of Home And Small Office Networking Technologies

    Fiber to the Home (FTTH) will increase the connection speed to tens of Mbps. • Wireless. Your Wireless-N Router Model WNR2000 provides a wireless data throughput of up to 300 Mbps using technology called multiple input, multiple output (MIMO), in which multiple antennas transmit multiple streams of data.

  • Page 105: Assessing Your Speed Requirements

    Powerline. For connecting rooms or floors that are blocked by obstructions or are distant vertically, consider networking over your building’s AC wiring. NETGEAR’s Powerline HD family of products delivers up to 200 Mbps to any outlet, while the older-generation XE family of products delivers 14 Mbps or 85 Mbps.
  • Page 106 NETGEAR Wireless-N Router User Manual • Backing up computers over the network has become popular due to the availability of inexpensive mass storage. various networking technologies. Table 5-2. Theoretical Transfer Time for 1 Gigabyte Network Connection Gigabit wired Ethernet RangeMax NEXT Wireless-N...

  • Page 107: Using Network Monitoring Tools

    This chapter describes how to use the maintenance features of your Wireless-N Router Model WNR2000 . This chapter includes the following sections: • “Viewing Wireless Router Status • “Viewing a List of Attached Devices” on page 6-7 • “Managing the Configuration File” in Chapter 6 •...

  • Page 108: Viewing Wireless Router Status Information

    NETGEAR Wireless-N Router User Manual Viewing Wireless Router Status Information To view router status and usage information: 1. Select Router Status under Maintenance in the main menu. The Router Status screen displays. Figure 6-1 Using Network Monitoring Tools v1.2, January 2009...
  • Page 109 IP Address DHCP IP Subnet Mask Using Network Monitoring Tools NETGEAR Wireless-N Router User Manual Description The hardware version of the router. The version of the current software installed in the router. This will change if you update your router.
  • Page 110 Description The wireless network name (SSID) being used by the wireless port of the router. The default is NETGEAR. The geographic region where the router is being used. It might be illegal to use the wireless features of the router in some parts of the world.
  • Page 111 Click the Renew button to renew to the connection status items (that is, all items are refreshed). c. Click the Close Window button to close the Connection Status screen. Using Network Monitoring Tools NETGEAR Wireless-N Router User Manual v1.2, January 2009...
  • Page 112 NETGEAR Wireless-N Router User Manual 3. Click Show Statistics to display router usage statistics. Figure 6-3 Table 6-3 describes the router statistics. Table 6-3. Router Statistics Item Description System Up Time The time elapsed since the router was last restarted.

  • Page 113: Viewing A List Of Attached Devices

    Managing the Configuration File The configuration settings of the WNR2000 router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.

  • Page 114: Backing Up And Restoring The Configuration

    NETGEAR Wireless-N Router User Manual Select Backup Settings under Maintenance in the main menu. The Backup Settings screen displays. Figure 6-5 The following sections describe the three available options. Backing Up and Restoring the Configuration The Restore and Backup options in the Settings Backup screen let you save and retrieve a file containing your router’s configuration settings.

  • Page 115: Erasing The Configuration

    “Restoring the Default Configuration and Password” on page Updating the Router Firmware The firmware of the WNR2000 router is stored in flash memory, and can be updated as NETGEAR releases new firmware. You can update your firmware by logging into the router and using one of these procedures: •...

  • Page 116: Checking For New Firmware In The Router Upgrade Screen

    NETGEAR Wireless-N Router User Manual Checking for New Firmware in the Router Upgrade Screen To check for new firmware and allow the router to automatically install it: 1. Select Router Upgrade under Maintenance in the main menu. The Router Upgrade screen displays.

  • Page 117: Updating Manually To New Router Firmware

    1. Log in to your router, select Router Status under Maintenance on the main menu, and make note of the firmware version of your router. Figure 6-9 2. Go to the WNR2000 support page on the NETGEAR website at http://www.netgear.com/support. Using Network Monitoring Tools NETGEAR Wireless-N Router User Manual v1.2, January 2009...
  • Page 118 NETGEAR Wireless-N Router User Manual 3. Compare the version number of the most recent firmware offered to the firmware version of your router. If the version on the NETGEAR website is more recent, download the file from the WNR2000 support page to your computer.

  • Page 119: Enabling Remote Management Access

    Enabling Remote Management Access Using the Remote Management feature, you can allow a user on the Internet to configure, upgrade, and check the status of your WNR2000 router. Select Remote Management under Advanced in the main menu. The Remote Management screen displays.
  • Page 120 NETGEAR Wireless-N Router User Manual 2. Under Allow Remote Access By, specify what external IP addresses will be allowed to access the router’s remote management. Note: For enhanced security, restrict access to as few external IP addresses as practical. •...

  • Page 121: Troubleshooting

    This chapter provides information about troubleshooting your Wireless-N Router Model WNR2000 . After each problem description, instructions are provided to help you diagnose and solve the problem. As a first step, please review the Quick Tips. Tip: NETGEAR provides helpful articles, documentation, and the latest software updates at http://www.netgear.com/support.

  • Page 122: Troubleshooting Basic Functions

    NETGEAR Wireless-N Router User Manual 4. Turn on the wireless router and wait 1 minute. 5. Turn on the computers. Make sure that the Ethernet cables are securely plugged in. • The Internet status light on the wireless router is on if the Ethernet cable connecting the wireless router and the modem is plugged in securely and the modem and wireless router are turned on.
  • Page 123 • Check that you are using the power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact Technical Support. The Power light blinks green slowly and continuously.
  • Page 124 2. Make sure that power is turned on to the connected computer. 3. Be sure you are using Ethernet cables like the cable that was supplied with the wireless router. See the NETGEAR Wireless Router Setup Manual for instructions. The Push 'N' Connect (WPS) push-button blinks amber.

  • Page 125: Login Problems

    • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the NETGEAR Wireless Router Setup Manual. • Make sure you are using the correct login information. The factory default login name is admin and the password is password.

  • Page 126: Checking The Internet Service Connection

    • If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services, for example, converting ADSL or Cable data into Ethernet networking information. NETGEAR does not support such a configuration.

  • Page 127: Troubleshooting Pppoe

    Configure your router to spoof your computer’s MAC address. On the Basic Settings screen in the Router MAC Address section, select “Use this Computer’s MAC Address” and click Apply. Then restart your network in the correct sequence (see the NETGEAR Wireless Router Setup Manual for instructions).

  • Page 128: Troubleshooting Internet Browsing

    NETGEAR Wireless-N Router User Manual Troubleshooting Internet Browsing If your wireless router can obtain an IP address but your computer is unable to load any web pages from the Internet, check the following: • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses.

  • Page 129: Testing The Lan Path To Your Router

    Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. – Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet. Troubleshooting NETGEAR Wireless-N Router User Manual 7-2. v1.2, January 2009...

  • Page 130: Testing The Path From Your Computer To A Remote Device

    Select E-mail under Content Filtering in the main menu to display a screen that shows the current date and time of day. The WNR2000 router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day.

  • Page 131: Problems With Wireless Adapter Connections

    2. Use the adapter’s setup program to scan for available wireless networks, looking for the network name (SSID) of NETGEAR, or your custom SSID if you have changed it. 3. If your wireless network appears and has good signal strength, configure and test with the simplest wireless connection possible.

  • Page 132: Restoring The Default Configuration And Password

    NETGEAR Wireless-N Router User Manual If your wireless network appears, but the signal strength is weak, check these conditions: • Is your router too far from your adapter, or too close? Place the computer that has the adapter near the router, but at least 6 feet away, and see whether the signal strength improves.

  • Page 133: Technical Specifications

    Default Configuration Settings This appendix provides factory default settings and technical specifications for the Wireless-N Router Model WNR2000 . Table A-1. WNR2000 Router Default Configuration Settings Feature Router Login Router Login URL Login Name (case-sensitive) printed on product label Login Password (case-sensitive) printed on...
  • Page 134 NETGEAR Wireless-N Router User Manual Table A-1. WNR2000 Router Default Configuration Settings (continued) Wireless Wireless Communication SSID Name Security Wireless Access List (MAC Filtering) Broadcast SSID Transmission Speed Country/Region RF Channel Operating Mode Data Rate Output Power Firewall Inbound (communications coming in from the Internet) Outbound (communications going out to the Internet) *.

  • Page 135: General Specifications

    General Specifications Table A-2. WNR2000 Router General Specifications Feature Network Protocol and Standards Compatibility Data and Routing Protocols Power Adapter North America UK, Australia Europe Japan All regions (output) Physical Dimensions Weight Environmental Operating temperature Operating humidity Electromagnetic Emissions Designed to conform to the...
  • Page 136 NETGEAR Wireless-N Router User Manual Technical Specifications v1.2, January 2009...

  • Page 137: Appendix B Related Documents

    Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Virtual Private Networking http://documentation.netgear.com/reference/enu/vpn/index.htm Basics Glossary http://documentation.netgear.com/reference/enu/glossary/index.htm In addition, you can find initial setup instructions for your wireless router in the NETGEAR Wireless Router Setup Manual. Related Documents Related Documents v1.2, January 2009 Appendix B...
  • Page 138 NETGEAR Wireless-N Router User Manual Related Documents v1.2, January 2009...
  • Page 139 access blocking remote 6-13 restricting by MAC address 2-19 to a remote computer to the router viewing logs access control turning off 1-13 turning on 2-21 access points 4-12 account name adding custom service priority rules 5-20 reserved IP addresses static routes 4-11 wireless clients...
  • Page 140 NETGEAR Wireless-N Router WNR2000 User Manual connection types 5-24 content filtering CTS/RTS Threshold 2-13 custom service (port forwarding) customer support data packets, fragmented 5-16 date and time, troubleshooting 7-10 daylight savings time 3-9, 7-11 default DMZ server default factory settings...
  • Page 141 QoS for 5-22 LAN port settings language, screen display lease, DHCP Legacy mode local network, default settings local servers, port forwarding to NETGEAR Wireless-N Router WNR2000 User Manual logging in login required login settings logout, automatic logs sending time-stamping entries...
  • Page 142 NETGEAR Wireless-N Router WNR2000 User Manual passphrases 2-9, 2-10, 2-11 password changing 2-21 restoring 7-12 path, testing 7-10 PDF, printing xiii Performance mode performance, optimizing 5-15 physical push button (WPS) 2-14 physical specifications 2-15, 2-17 ping 4-9, 7-8 placement, router...
  • Page 143 1-10 testing wireless connections 1-11 time of day, troubleshooting 7-10 time to live, advertisement 5-15 time, setting NETGEAR Wireless-N Router WNR2000 User Manual time-out idle 1-11 port triggering TKIP (Temporal Key Integrity Protocol) encryption trademarks traffic, prioritizing transfer time (backing up)
  • Page 144 NETGEAR Wireless-N Router WNR2000 User Manual Wireless Distribution System (WDS) wireless network name 1-12, 2-7, 6-4 wireless port settings wireless radio 1-13, 2-12, 6-4 wireless repeating function 4-12, 4-13 wireless security, setting up wireless settings advanced 2-12 basic default, listed...

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