NETGEAR WNR2000 Setup Manual
NETGEAR WNR2000 Setup Manual

NETGEAR WNR2000 Setup Manual

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Wireless-N Router Setup
Manual
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
May 2008
208-10259-01
v1.0

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Table of Contents
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Summary of Contents for NETGEAR WNR2000

  • Page 1 Wireless-N Router Setup Manual NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA May 2008 208-10259-01 v1.0...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3: Table Of Contents

    Wireless-N Router Setup Manual Getting to Know Your Wireless Router ... 1 Unpacking Your New Router ... 1 Hardware Features ... 3 Front Panel ... 3 Back Panel ... 5 Router Label ... 6 Positioning Your Wireless Router ... 6 Updating Your Router Firmware ...
  • Page 4 Checking the Internet Service Connection ... 33 Obtaining an Internet IP Address ... 33 Troubleshooting PPPoE ... 34 Troubleshooting Internet Browsing ... 35 Using the Ping Utility to Troubleshoot ... 35 Testing the Path from Your Computer to Your Router ... 35 Testing the Path from a Computer to the Internet ...
  • Page 5: Getting To Know Your Wireless Router

    • Warranty and Support Information cards If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. Getting to Know Your Wireless Router “Positioning Your Wireless Router”...
  • Page 6 Carefully peel off the protective film covering both sides of your router (see Figure 1 Set up your wireless router by inserting the tabs of the stand (supplied with your router) into the slots on the bottom of your router as shown in covering the status light panel of the router.
  • Page 7: Hardware Features

    The router front panel, shown in interpreting the status lights, see Router Functions” on page 30.) Figure 3 Getting to Know Your Wireless Router Figure 3, contains status lights. (For more information on “Verifying Your Connection” on page 15 “Checking Basic...
  • Page 8 The router is performing the power-on self-test diagnostic. The power is on and the router is ready. A software update is in progress. There is a problem with the wireless router software. Power is not being supplied to the router No IP address acquired.
  • Page 9: Back Panel

    3. Internet/Wide Area Network (WAN) Ethernet port for connecting the router to a cable or DSL modem. 4. Power on/off push-button. 5. AC power adapter outlet for connecting the power adapter. Getting to Know Your Wireless Router Figure 4, contains port connections.
  • Page 10: Router Label

    Router Label The label on the back of the wireless router shows the router’s MAC address, serial number, security PIN, and factory default login information. The ports on the router are color-coded to distinguish your Internet port from the other four ports that connect to the wired computer(s) on your Local Area Network (LAN).
  • Page 11: Updating Your Router Firmware

    16, or the online User Manual). Setting Up Your Wireless Security To make it easy for you to select the security that best fits your network, NETGEAR provides several methods for configuring security: • The Smart Wizard offers to guide you in setting up security at initial setup (see Smart Wizard”...
  • Page 12 PC(s); configure your wireless settings; and enable wireless security for your network. When you have finished, you will be Internet ready! NETGEAR does not recommend or support adding a NETGEAR router behind another router, or replacing a gateway with a a NETGEAR router.
  • Page 13: Installing Your Router Using The Smart Wizard

    You have the configuration information provided by your ISP. Using the Smart Wizard The NETGEAR Smart Wizard takes you through the procedure to connect your router, modem, and PC(s). It then helps you to configure your wireless settings and enable wireless security for your network.
  • Page 14: Accessing Your Router After Installation

    (see “Configuring Your Wireless Network” on page To ensure optimum performance of your high-speed wireless router, the wireless adapter card for each computer in your network should support the same technology as your router.
  • Page 15: Manually Installing Your Router

    Internet service connection through an Internet Service Provider (ISP). • The configuration information your ISP gave you. Depending on how your Internet account was set up, you might need the following information to set up your wireless router and access the Internet: –...
  • Page 16: Connecting Your Wireless Router

    If you are replacing an existing router, disconnect it completely from your network and set it aside before starting to install your new router. Then, skip to NETGEAR does not recommend or support adding a NETGEAR router behind another router, or replacing a gateway with a NETGEAR router.
  • Page 17 Locate the Ethernet cable that came with your NETGEAR product. Securely insert one end of the Ethernet cable into your modem (C) and the other end into the Internet port of the wireless router (D). (The cable and the Internet port label are color coded.)
  • Page 18 Plug in and turn on the cable or DSL modem. Wait 2 minutes. Plug the end of the power adapter’s cord into the wall or a power strip, and into the power adapter outlet of your wireless router (F). Wait 1 minute. Figure 10);...
  • Page 19: Verifying Your Connection

    You might need to go to the Internet Explorer Tools menu, Internet Options, Connections tab and select “Never dial a connection.” Verifying Your Connection Verify that your router is connected correctly by checking the wireless router status lights (as illustrated in Figure 12).
  • Page 20: Setting Up Your Router For Internet Access

    Figure 12 Setting Up Your Router for Internet Access When configuring your wireless router manually, you must log in to your wireless router to set it up initially and to make any changes to your wireless router’s settings later. The factory default state is reset when you use the Restore Factory Settings button.
  • Page 21 Click Yes to check for new firmware (recommended). The router will automatically check the NETGEAR database for a new firmware image file. If no new firmware version is available, the message “No New Firmware Version Available” will display. (If you select “No,” you can check for new firmware later;...
  • Page 22 • Select Yes to allow the Setup Wizard to detect your Internet connection. When prompted, click Next. The wizard will assist you with configuring your wireless router to access the Internet. If you cannot connect to the wireless router, check the Internet Protocol (TCP/IP) properties in the Network Connections section of your Control Panel.
  • Page 23 Review your settings and make sure that you have selected the correct options and typed everything correctly. • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. Manually Installing Your Router...
  • Page 24 Manually Installing Your Router...
  • Page 25: Configuring Your Wireless Network

    Wireless-N Router. For a wireless connection, the router and each wireless computer must use the same SSID, also called the wireless network name, and the same wireless security. NETGEAR strongly recommends that you use wireless security.
  • Page 26 The wireless mode (802.11g/b, or 802.11n) that each wireless adapter supports. • Wireless security option. NETGEAR strongly recommends that you use wireless security. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports.
  • Page 27: Using Push 'N' Connect (Wps) To Configure Your Wireless Network

    WPA2-PSK. WEP security is not supported by WPS. If you install a NETGEAR adapter that supports WPS, its installation procedures guide you through a WPS connection without the need to log in to the router. However, if you wish to perform any WPS connection using the router settings, use the procedures below.
  • Page 28 On the router main menu, select Add a WPS Client. The Add WPS Client wizard screen displays. Click Next. Figure 15 Select the method for adding the WPS client. A WPS client can be added using the push- button method or the PIN method. •...
  • Page 29 – Then, enter this PIN in the Enter Client’s PIN field provided on the router and click Next. You have 4 minutes to enable WPS on the router using this method. Figure 17 Using either method, the client wireless device will attempt to detect the WPS signal from the router and establish a wireless connection in the time allotted.
  • Page 30: Testing Basic Wireless Connectivity

    Configure and test your computers for wireless connectivity. Program the wireless adapter of your computers to have the same wireless network name (SSID) as the wireless router. Check that they have a wireless link and are able to obtain an IP address by DHCP from the router.
  • Page 31 These functions are performed automatically by the wireless router as needed. To access the Internet from any computer connected to your wireless router, launch a browser such as Microsoft Internet Explorer or Netscape Navigator. You should see the wireless router’s Internet LED blink, indicating communication to the ISP.
  • Page 32 Configuring Your Wireless Network...
  • Page 33: Troubleshooting

    • Be sure you always start your network in this sequence: 1. Turn off and unplug the modem from the power outlet. Next, turn off the wireless router and computer. 2. Turn on the modem and wait 2 minutes.
  • Page 34: Checking Basic Router Functions

    Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet. – Check that you are using the power adapter supplied by NETGEAR for this product. “Related Documents” on page “Front Panel” on page 3 “Connecting Your Wireless...
  • Page 35 – If the CD does not automatically start, browse the CD and double-click on c. Click Supporting Software, then Netgear Firmware Recovery Utility, and follow the prompts for the recovery process. d. After firmware recovery is complete, follow the prompts to restore your configuration settings.
  • Page 36: Troubleshooting Login Problems

    For more information on WPS functionality and advanced features, see the online User Manual. Troubleshooting Login Problems If you are unable to log in to the wireless router, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in •...
  • Page 37: Checking The Internet Service Connection

    • If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services, for example, converting ADSL or Cable data into Ethernet networking information. NETGEAR does not support such a configuration.
  • Page 38: Troubleshooting Pppoe

    • Your service provider might check for your computer's host name. Assign the computer Host Name of your ISP account to the wireless router on the Basic Settings screen. • Your service provider might only allow one Ethernet MAC address to connect to the Internet, and check for your computer’s MAC address.
  • Page 39: Troubleshooting Internet Browsing

    Troubleshooting Internet Browsing If your wireless router can obtain an IP address but your computer is unable to load any web pages from the Internet, check the following: • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses.
  • Page 40: Testing The Path From A Computer To The Internet

    (for example, 192.168.1.x/255.255.255.0). Testing the Path from a Computer to the Internet After verifying that the path between your computer and the wireless router works correctly, test the path from your PC to the Internet.
  • Page 41: Technical Specifications

    Default Configuration Settings This section provides factory default settings and technical specifications for the Wireless-N Router Model WNR2000. Table 2. Home Router Default Configuration Settings Feature Router Login Router Login URL Login Name (case sensitive) Login Password (case sensitive) Internet Connection...
  • Page 42 Maximum Wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and net- work overhead lower actual data throughput rate. Default Setting Enabled NETGEAR Disabled Enabled Auto United States (North America only; otherwise varies...
  • Page 43: Restoring The Default Password And Configuration Settings

    Restoring the Default Password and Configuration Settings You can restore the factory default configuration settings that reset the router’s user name to admin, the password to password, and the IP address to 192.168.1.1. This procedure will erase all the current configuration settings and restore the factory defaults.
  • Page 44 Technical Specifications...
  • Page 45: Related Documents

    This section provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Table 3. Related Documents Document Link Internet Networking and http://documentation.netgear.com/reference/enu/tcpip/index.htm TCP/IP Addressing Preparing a Computer http://documentation.netgear.com/reference/enu/wsdhcp/index.htm...
  • Page 46 Related Documents...
  • Page 47: Registration And Certifications

    Setup documentation is available on the CD, on the support website, and on the documentation website wireless router is connected to the Internet, click the KnowledgeBase link to view support information or click the Documentation link to view the online User Manual for this wireless router.

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