Trunk Queuing - Panasonic DBS576 Section 700 Technical Manual

Chapter 7. SLT Features
• FF5-2: MCO Trunk Group (Outbound)
• FF7: ARS/TRS
Considerations
• The System supports up to 576 outside lines in a six-cabinet configuration. These lines can be
divided into 99 different trunk groups.
• Each trunk group can support up to 50 outside lines.
• Each MCO Tenant Group can have up to 5 MCO trunk access codes. System defaults for MCO
trunk access codes are displayed in the following table.
• MCO1 can have up to 5 trunk groups assigned by the Advanced Trunk Group feature.
• MCO1 access code is used for Automatic Route Selection (ARS) access code.
Table 24. MCO Trunk Access Codes
MCO Group
MCO1
MCO2
MCO3
MCO4
MCO5

Trunk Queuing

CPC-96, CPC-288, and CPC-576 All Versions
Description
When you try to originate a call by MCO (enter 9) and all outside lines in a trunk group are busy, the
System can call you when a line becomes free. Simply pick up the handset and dial the telephone
number when the Trunk Callback alert tone rings.
Operation
To set Trunk Queuing:
1. Lift the handset.
2. Enter a trunk access code.
3. Enter the Callback Request code (default = 3).
4. Replace the handset.
5. Wait for the Trunk Callback alert tone.
308
Trunk Access Code
9
81
82
83
84
Action
DBS 576 (USA), issued January 1999
Section 700 - Operation
Result
Intercom dial tone
Busy tone
576-20-700