Charger - Motorola RS507-IM2xxxxSTWR Product Reference Manual

3 - 2 RS507 Hands-Free Imager Product Reference Guide
Imager Troubleshooting
Table 3-1
Problem
Imager does not decode a
bar code.
NOTE If after performing these checks the Imager still experiences problems, contact the distributor or call
Motorola Enterprise Mobility Support. See

Charger

Charger Troubleshooting
Table 3-2
Problem
The Power LED does not light
The battery takes too long to recharge Ensure that room/battery temperatures are within charging range
LED indication continuously changes
from red to green
NOTE If after performing these checks the Charger still experiences problems, contact the distributor or call Motorola
Enterprise Mobility Support. See page xv for contact information.
Cause
Bar code is unreadable.
Exit window is dirty.
Bar code symbology is not supported or
enabled.
Cordless: Bluetooth link is
disconnected.
Service Information on page
Make sure the Power plug of the Power Supply Unit is plugged into a wall
outlet and the connector on the end of the Power Supply Cable is plugged
into the Charger's power connector.
Plug the Power plug of the Power Supply Unit into another outlet.
Replace the Power Supply Unit.
Contact a service representative (see
0 ºC to +40 ºC (+32 ºF to +104 ºF).
Clean the contacts on the battery (see
Try another battery to make sure the Charger functions properly. (If the
charge time is more than four hours the Charge Status LED flashes
red/green.)
Contact a service representative (see
Remove and re-insert the battery into the charging bay.
Check for dirt on battery charging contacts and/or charging bay contacts
(see Cleaning the Charger on page
Replace battery with a new one.
Contact a service representative (see
Solution
Verify that the bar code is not defective, i.e.,
smudged or damaged.
Clean exit window with a lens tissue. Tissues
for eyeglasses work well. Do not use tissues
coated with lotion (see Cleaning the Imager
on page 3-10).
See your system administrator.
Reestablish Bluetooth connection (See
Establish Bluetooth Connection on page
1-11).
xv.
Solution
Service Information on page
Cleaning the Charger on page
Service Information on page
3-10).
Service Information on page
xv).
3-10).
xv).
xv).