Siemens PhoneMail User Manual page 26

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Operating your Mailbox with OpenScape Xpressions PhoneMail
Access Options
• You can dial an external mailbox (Guest Access)
Dial the service access number for guest access and dial the extension number of the required user. You can
leave a message in the user's mailbox or be transferred to a referral extension. This depends on how the user
has set his/her answering options.
NOTE: When you call a mailbox where leaving messages is prohibited you are automatically switched back
to the Guest Access.
For details on Guest Access operation please refer to
or Universal Access)", on page
• You can dial an external mailbox and access your own mailbox (Universal Access)
This is the same as guest access with the additional option of being able to access your own mailbox.
• You can re-direct callers who dial your extension to your mailbox (Forward Access)
Calls received at your extension are then forwarded to your mailbox. Callers can leave a message for you in
your mailbox. In this way you can use the mailbox as an answering machine. For details on Forward Access
operation please refer to
not applicable when service Voice is not active.
• You can transfer callers to your mailbox (Transfer Access)
You can specifically connect a caller to a mailbox. This option is of particular interest if you are responsible for
switching calls. You can configure this option for the following situations:
– It should be possible for a caller to record a message for another subscriber.
– It is not possible for a caller to enter a subscriber's extension (e.g. for pulse dialing with dial).
– This extension is to be hidden from the caller
• You can quickly access your mailbox via the Callback access. You can also query your mailbox with the
mailbox key on your telephone, if new messages have arrived.
Access with this number corresponds to Direct Access, with the exception that the user need not enter his/her
phone number, as the terminal device's phone number is used. It also means that this access type can only
be used from a user's own telephone or after identification vis-à-vis the PBX.
NOTE: This feature requires corresponding skills in the applied devices and the applied PBX.
For details on Callback Access operation please refer to
Mailbox Key (Callback Access)", on page
• A call automatically informs you when new messages have arrived in your mailbox (Outcall Access)
The same functions that are provided with the Callback Access option are available here.
For details on Callback Access operation please refer to
Mailbox Key (Callback Access)", on page
26
82. This type of access is not applicable when service Voice is not active.
Section 2.4, "Call Forwarding (Forward Access)", on page
86.
86.
Section 2.3, "Dialing an external Mailbox (Guest Access
Section 2.5, "Using Fast Access and Access with the
Section 2.5, "Using Fast Access and Access with the
A31003-S2360-U106-2-7619, 2009-03-25
OpenScape Xpressions V6 PhoneMail, User Guide
84. This type of access is