Faults
Repeated, intensive
foaming.
Detergent/fabric sof-
tener drips off the
seal and collects on
the door or in the
seal fold.
The spin result is not
satisfactory.
Laundry wet/too
damp.
The spin cycle runs
several times.
The programme is
taking longer than
usual.
The length of the
programme changes
during the wash/dry
cycle.
Odours, stain forma-
tion in the appliance.
Loud noises, vibra-
tions and appliance
"movement" during
the spin cycle.
The display panel
indicator lights do
not work while the
appliance is running.
There is detergent
residue on the laun-
dry.
Spin during the dry-
ing phase.
Cause/Remedy
Have you used too much detergent? Add less detergent in the
next time you run a wash cycle with the same load.
There is too much detergent/fabric softener in the dispensers.
Do not fill the dispensers above the max. mark.
Not a fault – the unbalanced load detection system has
■
interrupted the spin cycle because the laundry is unevenly
distributed. Distribute small and large items of laundry
evenly in the drum.
Is Easy iron additional programme setting selected
■
(depending on the model)?
Is Night Wash additional programme setting or Night
■
Wash programme selected (depending on the model)?
Is the selected speed too low?
■
Not a fault – the unbalanced load detection system is adjusting
an imbalance.
Not a fault – the unbalanced load detection system is adjust-
■
ing an imbalance by repeatedly distributing the laundry.
Not a fault – the foam detection system is activated – a rinse
■
cycle has been switched on.
Not a fault – the programme sequence is optimised for the spe-
cific washing/drying process. This may change the length of the
programme shown on the display panel.
Run the Drum Clean 90°C programme without laundry.
Add washing powder or a detergent containing bleach.
Note: .
To prevent foaming, only use half the amount of deter-
gent recommended by the detergent manufacturer. Do not use
detergents designed for woollens or delicates.
Is the appliance aligned? ~ "Alignment" on page 19
■
Are the appliance's feet fixed? Secure the appliance's feet.
■
Have the transport locks been removed? ~ "Removing the
■
transport locks" on page 14
Has there been a power failure?
■
Have the fuses blown? Reset/replace the fuses.
■
If the fault occurs repeatedly, call customer services.
■
Some phosphate-free detergents contain water-insoluble
■
residue.
Select Rinse or brush the laundry after washing.
■
This is an innovative process known as thermal spinning used to
reduce energy consumption during the drying phase. It is
designed like this, please wait until program finished.
Faults and what to do about them
en
47