Acd Weekly Schedule Setup - NEC ASPILA EX Feature Manual

Program 41 : ACD Setup

41-07 : ACD Weekly Schedule Setup

41-07 : ACD Weekly Schedule Setup
Level:
SA
Description
Input Data
Conditions
Feature Cross Reference
874 Programming
• Available.
Use Program 41-07 : ACD Weekly Schedule Setup to assign the four Work Schedules (1-4) to
days of the week. The assignments you make in this program apply to both the ACD Agent Work
Schedules (Program 41-05) and the Trunk Work Schedules (Program 41-06).
Day Number
1 : Sunday
2 : Monday
3 : Tuesday
4 : Wednesday
5 : Thursday
6 : Friday
7 : Saturday
None
• Automatic Call Distribution (ACD)
Aspila EX
Time Pattern
0-4
(0 : No ACD)
Aspila EX Software Manual
Default
0