12.4
Troubleshooting and Repair
General Troubleshooting
You are not authorized to troubleshoot the defective device beyond the measures described in Chapter 12 and
make repairs yourself. Special electronic modules are inserted in the SICAM Q100 which can only be replaced
by the manufacturer according to the guidelines for Electrostatic sensitive devices (ESD).
If you suspect any damage on the device, Siemens recommends sending the entire device to the manufacturer.
For this purpose, it is best to use the original transport packaging or similar packaging.
Troubleshooting Based on Error Messages
NOTE
Error messages are service information that you quote to the service department upon request in case of an
error.
The error messages can be saved as described in chapter 8.2.6.2, section File download Save.
The error messages can be printed as described in chapter 8.2.6.2, section File download Open.
SICAM Q100, 7KG95xx, Device Manual
E50417-H1040-C522-A4, Edition 03.2018
12 Failures and LED Indications
12.4 Troubleshooting and Repair
317