20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting
Note
•
We recommend that parameters for each COS number be defined before assigning a Class of Service
(COS) to each mailbox or creating new mailboxes.
•
COS No. 513 and 514 are assigned by default to the Message Manager and to the System Manager,
respectively. No other mailboxes can be assigned to COS No. 513 and 514.
Value Range
COS No. 1–514
Maintenance Console Location
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—Mailbox Parameters
PC Programming Manual References
10.9 PBX Configuration—[2-9] System—System Options—Option 9
21.1 UM Configuration—[2] Class of Service
Feature Guide References
3.1.1 Unified Messaging System Overview
3.2.1.11 Class of Service (COS)
Covering Extension
Forwards calls to a second extension when the first extension's subscriber is not available to take the call. The
Covering Extension is one of the Incomplete Call Handling options that can be enabled or disabled by the
subscriber. The caller can also be transferred the Covering Extension by pressing [0] while a Personal Greeting
is being played, or while leaving a message.
Note
Extension Groups or Logical Extensions (extensions whose calls are set to always be directed their
mailboxes) cannot be assigned as covering extensions.
Value Range
1–8 digits
Maintenance Console Location
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—Mailbox Parameters
Feature Guide References
3.2.1.14 Covering Extension
Interview Mailbox
Assigns an interview mailbox to the subscriber's mailbox. In order for it to function properly, the interview
mailbox number must not be the same number as an existing mailbox and an existing mailbox group.
Note
Each caller's replies to an interview session are saved as one message.
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PC Programming Manual