Intercept Routing - Panasonic KX-TD500 Features Manual

Intercept Routing

Description
Provides automatic redirection of incoming CO calls. There are the following two types of
Intercept Routing:
Rerouting
Activated when an incoming CO call cannot be placed on the destination extension.
Intercept Routing-No Answer (IRNA)
Activated when an incoming CO call is not answered within a specified period of time
(Intercept time).
Conditions
• Intercept Routing applies to:
DIL, DISA, TAFAS, DID, DID (ISDN), TIE
• IRNA destinations
The final destination of intercepted calls can be programmed for day and night modes
individually.
There are seven possible destinations:
1) an extension
2) an external pager
3) a DISA outgoing message
4) an Extension Group
5) an Incoming Group (except DIL 1:N Group)
6) a phantom extension
7) an ISDN extension (except the wild card character "X")
• Do Not Disturb
Even if the destination is in Do Not Disturb mode, it does not function and the call re-
directed by Intercept Routing is placed there.
• IRNA destinations can be assigned either on an Extension Line basis or on a Trunk Group
basis.
• If an outside call (DIL 1:N, TAFAS, etc.) is not directed to individual extension, the call is
redirected to the intercept destination assigned on a Trunk Group basis, not on an Extension
Line basis.
• If Intercept destination is not programmed on an Extension Line basis, the call is redirected
to the Intercept destination assigned on a Trunk Group basis.
• If an outside call is routed to a Call Forwarding destination by Call Forwarding feature and
then not answered within a specified period of time, the system redirects the call to the
IRNA destination assigned by the Call Forwarding destination.
• When an outside call directed to an ISDN extension is not answered within a specified
period of time, the call is redirected to an extension assigned on a Trunk Group basis.
Before utilizing this feature, "IRNA for TIE Line" should be enabled by System Programming.
*1
Features Guide
, Call Forwarding, and Station Hunting.
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General Features
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