One-Touch Transfer - Panasonic KX-TD500 Features Manual

One-Touch Transfer

Description
Allows the PT user to transfer the call to the destination extension simply by pressing the DSS
(or Phantom) button. This eliminates the needs for pressing the TRANSFER button and dialing
the destination extension number.
If this feature is enabled, the current call is placed on hold (Consultation Hold) automatically
when the PT user presses an idle DSS (or Phantom) button for transferring purpose.
This feature is convenient for extension users, such as Operators, who handle a large volume
of calls.
This feature can be categorized as follows:
One-Touch Transfer (by DSS or Phantom)
Allows the PT user to transfer the call (extension or outside) simply by pressing the DSS or
Phantom button associated with the destination extension.
One-Touch Transfer (by DSS)
Allows the PT user to transfer the CO call simply by pressing the DSS button associated with
the destination extension.
Conditions
[General]
• This feature does not work if the PT extension already has a call placed on Consultation
Hold.
• If this feature is disabled by System Programming, performing "One-Touch Transfer"
operation disconnects the current call.
• The PT user can talk to the party on hold again by pressing the button associated with that
extension before the destination extension answers the call.
[One-Touch Transfer (by DSS or Phantom)]
• COS programming <Section 2.4 Class of Service (COS), "Automatic Hold" in the
Programming Guide> determines the extension that can perform this feature.
[One-Touch Transfer (by DSS)]
• This feature can be enabled or disabled on a system-wide basis by System Programming
<Section 2.8 System Option, "25. Pressing DSS key operation in CO talking>.
Programming Guide References
• 2.4 Class of Service (COS)
– Automatic Hold
• 2.8 System Option
– Pressing DSS key operation in CO talking
Features Guide
General Features
263