Troubleshooting
Manual Configuration of HVAC System
on Thermostat
If necessary, the system type (Normal or Heat
Pump) can be physically set on the thermostat
by doing the following:
1. Put thermostat in OFF mode.
2. Press and hold the UP (
until the display shows a version number.
3. Press and hold the UP (
seconds until the display shows your HVAC setup.
4. Press the UP (
) or DOWN (
select either 'P2A2' for heat pump configuration
or 'C2H2' for normal.
5. Press the MODE (
selection.
) button for 5 seconds
) button again for 5
) buttons to
) button to confirm your
Alarm.com Smart Thermostat Product Manual | 15
Heating or Cooling Doesn't Turn On When
the Set Point is Above or Below the Room
Temperature
To prevent damaging the compressor, the
thermostat inserts a delay when cycling the
compressor. If you think the system should be
on and it's not, then change the set point to be
2 degrees beyond the current set point and wait
5 minutes to see if the system turns on. If not,
contact a local HVAC professional.
Heat Pump is "Cooling When it Should
be Heating" or "Heating When it Should
be Cooling"
Because both types of heat pump reversing valves
share a single terminal on your thermostat back
plate, you need to be sure you have the thermostat
configured for the correct wire. Try switching the
O/B configuration setting through your online
account. Contact a local HVAC professional for
further help with this issue. This troubleshooting
also applies to a heat pump that is heating when it
should be cooling.
Need help?
Do you have a question about the ADC-T2000 and is the answer not in the manual?
Questions and answers
How can I make it so that the thermostat doesn't constantly display the temperature?
Please tell me how to turn off the fan and control it manually. Thank you
To control the fan manually on the Alarm.com ADC-T2000 thermostat:
1. Put the thermostat in Off mode by pressing the button until no heating or cooling symbols are displayed. This means the system is not heating or cooling but still powered on.
2. Use the fan control option (available through the thermostat or Alarm.com app) to switch the fan mode. You can set it to:
- Auto: Fan runs only when heating or cooling is active.
- On: Fan runs continuously to circulate air.
To turn the fan off manually, set the fan mode to Auto and ensure the thermostat is in Off mode. This prevents the fan from running unless needed for heating or cooling.
This answer is automatically generated