Supermicro X10DRL-CT User Manual
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Supermicro X10DRL-CT User Manual

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X10DRL-CT
X10DRL-iT
X10DRL-C
USER'S MANUAL
Revision 1.0a

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Summary of Contents for Supermicro X10DRL-CT

  • Page 1 X10DRL-CT X10DRL-iT X10DRL-C USER’S MANUAL Revision 1.0a...
  • Page 2 This product, including software and docu- mentation, is the property of Supermicro and/or its licensors, and is supplied only under a license. Any use or reproduction of this product is not allowed, except as expressly permitted by the terms of said license.

  • Page 3: About This Motherboard

    With the PCH C612 built in, the X10DRL-CT/-iT/-C motherboard supports Intel® Manage- ment Engine, MCTP Protocol, and Node Manager 3.0. This motherboard is ideal for cost-optimzed and general-purpose server platforms.

  • Page 4: Conventions Used In The Manual

    X10DRL-CT/-iT/-C Motherboard User’s Manual Conventions Used in the Manual Pay special attention to the following symbols for proper system installation: Warning: Important information given to ensure proper system installation or to prevent damage to the components or injury to yourself;...

  • Page 5: Contacting Supermicro

    Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML...

  • Page 6: Table Of Contents

    System Resource Alert ................. 1-12 ACPI Features ....................1-13 Power Supply ....................1-13 Advanced Power Management ..............1-14 Intel Intelligent Power Node Manager (NM) (Available when "Supermicro ® Power Management (SPM)" is Installed) ............1-14 Management Engine (ME) ................1-14 Chapter 2 Installation Standardized Warning Statements ..............
  • Page 7 Table of Contents Back Panel I/O Port Locations and Definitions ........... 2-15 Serial Ports ....................2-16 Video Connection ..................2-16 Universal Serial Bus (USB) ..............2-17 Ethernet Ports ..................2-18 Unit Identifier Switch/UID LED Indicator ..........2-19 Front Control Panel ..................2-20 Front Control Panel Pin Definitions...............
  • Page 8 X10DRL-CT/-iT/-C Motherboard User’s Manual ME Manufacturing Mode Select ............... 2-35 BIOS Recovery Switch (JBR1)..............2-36 SAS Enable/Disable ................. 2-36 10GB LAN Enable/Disable ............... 2-36 Onboard LED Indicators ................2-37 LAN1/2/3/4, IPMI LAN LEDs ..............2-37 Onboard Power LED ................2-38 BMC Heartbeat LED ................
  • Page 9 Table of Contents Appendix A BIOS Error Beep Codes BIOS Error Beep Codes .................A-1 Appendix B Software Installation Instructions Installing Software Programs ................B-1 Installing SuperDoctor5 ...................B-2 Appendix C UEFI BIOS Recovery Instructions An Overview to the UEFI BIOS ..............C-1 How to Recover the UEFI BIOS Image (-the Main BIOS Block)....C-1 To Recover the Main BIOS Block Using a USB-Attached Device....C-1...
  • Page 10 X10DRL-CT/-iT/-C Motherboard User’s Manual Notes...

  • Page 11: Chapter 1 Overview

    Checklist Congratulations on purchasing your computer motherboard from an acknowledged leader in the industry. Supermicro boards are designed with the utmost attention to detail to provide you with the highest standards in quality and performance. Please check that the following items have all been included with your motherboard.
  • Page 12 X10DRL-CT/-iT/-C Motherboard User’s Manual X10DRL-CT/-iT/-C Motherboard Image Note: All graphics shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual. The motherboard you've received may or may not look exactly the same as the graphics...

  • Page 13: Motherboard Layout

    I-SGPIO1 JTPM1 FAN1 JPS7 JD1: JTPM1:TPM/PORT80 PWR LED-PIN 1-3 SPEAKER-PIN 4-7 L-SAS0-3 L-SAS4-7 JPS1:SAS 1-2 ENABLE FAN2 2-3 DISABLE 1-2:RST JWD1:WATCH DOG 2-3:NMI LEDPWR JPWR1 Note: For the latest CPU/Memory updates, please refer to our website at http://www.supermicro.com/products/motherboard/ for details.
  • Page 14 X10DRL-CT/-iT/-C Motherboard User’s Manual X10DRL-CT/-iT/-C Quick Reference JPL1 JVGA LEDBMC JUIDB1 USB12/13(3.0) JPL2 FAN6 IPMI_LAN LAN1 LAN2 LAN3 LAN4 JLAN1 JPF1 JPF2 JPG1 CHASSIS INTRUSION JBR1 JBR1 1-2:NORMAL 2-3:BIOS RECOVERY CPU2 JPTG1:10Gb LAN 1-2 ENABLE 2-3 DISABLE JPME2 CMOS CLEAR...
  • Page 15 Chapter 1: Overview X10DRL-CT/-iT/-C Jumpers Jumper Description Default JPB1 BMC Enable/Disable Pins 1-2 (Enabled) JPG1 Onboard VGA Enable Pins 1-2 (Enabled) JBR1 BIOS Recovery Mode Pins 1-2 (Normal) JPME2 Intel ME Recovery Mode Pins 1-2 (Normal) JBT1 Clear CMOS/Reset BIOS Configuration (See Chpt.
  • Page 16 X10DRL-CT/-iT/-C Motherboard User’s Manual X10DRL-CT/-iT/-C LED Indicators Description Color/State Status LEDPWR Onboard Power LED Green/Solid System Power On LEDBMC BMC Heartbeat LED Green/Blinking BMC Normal UID Switch Indicator Blue/Steady UID Switch is On Motherboard Model Differences Model 10Gb LAN Support...

  • Page 17: Motherboard Features

    Dual Intel i210 Gigabit (10/100/1000 Mb/s) single-port Ethernet controllers for LAN 1/LAN 2 ports • Dual 10GBase-T LAN with Intel X540 Ethernet control- lers for LAN 3/LAN 4 ports (X10DRL-CT/-iT only) • Aspeed 2400 Base-board Controller (BMC) supports IPMI_LAN 2.0...

  • Page 18: Peripheral Devices

    Power-on mode for AC power recovery • Intel Intelligent Power Node Manager 3.0 (Available ® when the Supermicro Power Management (SPM) is installed and special power supply used. See the note on Page 1-14.) • Management Engine (ME) PC Health PC Health/CPU Monitoring •...
  • Page 19 Note 1: CPU Maximum Thermal Design Power (TDP) is subject to chassis and heatsink cooling restrictions. For proper thermal management, please check the chassis and heatsink specifications for proper CPU TDP sizing. Note 2: For IPMI Configuration Instructions, please refer to the Embedded IPMI Configuration User's Guide available @ http://www.supermicro.com/ support/manuals/.

  • Page 20: System Block Diagram

    X10DRL-CT/-iT/-C Motherboard User’s Manual X10DRL-CT/iT/C VR12.5 VR12.5 #2-4 5 PHASE 5 PHASE #1-4 #2-3 145W 145W #1-3 #2-2 #1-2 #2-1 9.6G #1-1 Haswell Haswell SNB CORE SNB CORE DDR-IV DDR-IV #2CD #2AB #1 9.6G #1 #2AB #2CD SLOT 5 PCI-E X16 G3...

  • Page 21: Processor And Chipset Overview

    Processor and Chipset Overview Built upon the functionality and capability of the Intel E5-2600V3 Series Proces- sors (Socket R3) and the Intel C612 PCH, the X10DRL-CT/-iT/-C motherboard provides the best balanced solution of performance, power efficiency, and features to address the diverse needs of next-generation computer users.

  • Page 22: Special Features

    X10DRL-CT/-iT/-C Motherboard User’s Manual Special Features Recovery from AC Power Loss The Basic I/O System (BIOS) provides a setting that determines how the system will respond when AC power is lost and then restored to the system. You can choose for the system to remain powered off (in which case you must press the power switch to turn it back on), or for it to automatically return to the power-on state.

  • Page 23: Acpi Features

    It is even more important for processors that have high CPU clock rates. The X10DRL-CT/iT/-C motherboard accommodates 24-pin ATX power supplies. Although most power supplies generally meet the specifications required by the CPU, some are inadequate. In addition, two 12V 8-pin power connections are also required to ensure adequate power supply to the system.

  • Page 24: Advanced Power Management

    The following new advanced power management features are supported by this motherboard: Intel Intelligent Power Node Manager (NM) (Available ® when "Supermicro Power Management (SPM)" is Installed) The Intel Intelligent Power Node Manager 3.0 (IPNM) provides your system with ®...

  • Page 25: Chapter 2 Installation

    The following statements are industry-standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience difficulty, contact Supermicro's Technical Support department for assis- tance. Only certified technicians should attempt to install or configure components.
  • Page 26 X10DRL-CT/-iT/-C Motherboard User’s Manual Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant. ¡Advertencia! Existe peligro de explosión si la batería se reemplaza de manera incorrecta.

  • Page 27: Product Disposal

    Chapter 2: Installation Product Disposal Warning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、 国の関係する全ての法律 ・ 条例に従い処理する必要が あります。 警告 本产品的废弃处理应根据所有国家的法律和规章进行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen.

  • Page 28: Static-Sensitive Devices

    X10DRL-CT/-iT/-C Motherboard User’s Manual ‫القىانين واللىائح الىطنية‬ ‫جميع‬ ‫وفقا ل‬ ‫ينبغي التعامل معه‬ ‫هذا المنتج‬ ‫من‬ ‫التخلص النهائي‬ ‫عند‬ 경고! 이 제품은 해당 국가의 관련 법규 및 규정에 따라 폐기되어야 합니다. Waarschuwing De uiteindelijke verwijdering van dit product dient te geschieden in overeenstemming met alle nationale wetten en reglementen.

  • Page 29: Processor And Heatsink Installation

    CPU socket cap is in place and none of the socket pins are bent; otherwise, contact your retailer immediately. Refer to the Supermicro website for updates on CPU support. Installing the Processor 1. There are two load levers on the LGA2011-R3 socket. To open the socket cover, first press and release the load lever labeled 'Open 1st'.
  • Page 30 X10DRL-CT/-iT/-C Motherboard User’s Manual 2. Press the second load lever labeled 'Close 1st' to release the load plate that covers the CPU socket from its locking position. Pull lever away from Press down on Load the socket Lever 'Close 1st' 3.
  • Page 31 Chapter 2: Installation 4. Use your thumb and the index finger to loosen the lever and open the load plate. 5. Using your thumb and index finger, hold the CPU on its edges. Align the CPU keys, which are semi-circle cutouts, against the socket keys. Socket Keys CPU Keys 6.
  • Page 32 X10DRL-CT/-iT/-C Motherboard User’s Manual 7. With the CPU inside the socket, inspect the four corners of the CPU to make sure that the CPU is properly installed. 8. Close the load plate with the CPU inside the socket. Lock the lever labelled 'Close 1st' first, then lock the lever labelled 'Open 1st' second.

  • Page 33: Installing A Passive Cpu Heatsink

    Chapter 2: Installation Installing a Passive CPU Heatsink 1. Do not apply any thermal grease to the heatsink or the CPU die -- the re- quired amount has already been applied. 2. Place the heatsink on top of the CPU so that the four mounting holes are aligned with those on the Motherboard and the Heatsink Bracket underneath.

  • Page 34: Removing The Heatsink

    X10DRL-CT/-iT/-C Motherboard User’s Manual Removing the Heatsink Warning: We do not recommend that the CPU or the heatsink be removed. However, if you do need to uninstall the heatsink, please follow the instructions below to uninstall the heatsink to prevent damage done to the CPU or the CPU socket.

  • Page 35: Installing And Removing The Memory Modules

    Chapter 2: Installation Installing and Removing the Memory Modules Note: Check Supermicro's website for recommended memory modules. CAUTION Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. Installing & Removing DIMMs 1. Insert the desired number of DIMMs into the memory slots, starting with DIMM A1.
  • Page 36 Memory Support for the Motherboard X10DRL-CT/-iT/-C The X10DRL-CT/-iT/-C Motherboard supports up to 512 GB of DDR4 Registered (RDIMM)/Load Reduced (LRDIMM) ECC 2133/1866/1600 MHz memory modules in eight DIMM slots. Memory speed support is pending on the processors used in the system. For the latest memory updates, please refer to our website a at http:// www.supermicro.com/products/motherboard.

  • Page 37: Motherboard Installation

    2-3:DISABLE JPB1:BMC 1-2 ENABLE 2-3 DISABLE JPL1/ JPL2 LAN 1-2 ENABLE 2-3 DISABLE JI2C2 JPG1:VGA 1-2:ENABLE 2-3:DISABLE REV:1.00 X10DRL-CT DESIGNED IN USA JS18 SAN MAC SAS CODE BIOS LICENSE I-SGPIO1 JTPM1 FAN1 JPS7 JD1: JTPM1:TPM/PORT80 PWR LED-PIN 1-3 SPEAKER-PIN 4-7...

  • Page 38: Installing The Motherboard

    X10DRL-CT/-iT/-C Motherboard User’s Manual Installing the Motherboard 1. Install the I/O shield into the chassis. 2. Locate the mounting holes on the motherboard. 3. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis.

  • Page 39: Control Panel Connectors And I/O Ports

    D. USB 3.0 Port 13 G. 10Gb LAN Port 3* B. IPMI Port E. 1Gb LAN Port 1 H. 10Gb LAN Port 4* C. USB 3.0 Port 12 F. 1Gb LAN Port 2 I. UID Switch / UID LED *X10DRL-CT/-iT only 2-15...

  • Page 40: Serial Ports

    X10DRL-CT/-iT/-C Motherboard User’s Manual Serial Ports Serial (COM) Ports Pin Definitions One serial port header (COM1) is Pin # Definition Pin # Definition located on the motherboard. COM1 is located on the rear corner of the moth- erboard. See the table on the right for pin definitions.

  • Page 41: Universal Serial Bus (Usb)

    1-2 ENABLE 2-3 DISABLE JPL1/ JPL2 LAN 1-2 ENABLE 2-3 DISABLE JI2C2 JPG1:VGA 1-2:ENABLE 2-3:DISABLE 5. FP USB 8/9 (USB 3.0) REV:1.00 X10DRL-CT DESIGNED IN USA JS18 SAN MAC SAS CODE BIOS LICENSE I-SGPIO1 JTPM1 FAN1 JPS7 JD1: JTPM1:TPM/PORT80 PWR LED-PIN 1-3...

  • Page 42: Ethernet Ports

    X10DRL-CT/-iT/-C Motherboard User’s Manual Ethernet Ports LAN1 and LAN2 (1G) Pin Definition Two Gigabit Ethernet ports (LAN1, Pin# Definition Pin# Definition LAN2) are located on the I/O back TDR0- panel on the motherboard. These eth- TDR0+ YEL+ ernet ports support Gigabit LANs on...

  • Page 43: Unit Identifier Switch/Uid Led Indicator

    2-3:DISABLE JPB1:BMC 1-2 ENABLE 2-3 DISABLE JPL1/ JPL2 LAN 1-2 ENABLE 2-3 DISABLE JI2C2 JPG1:VGA 1-2:ENABLE 2-3:DISABLE REV:1.00 X10DRL-CT DESIGNED IN USA JS18 SAN MAC SAS CODE BIOS LICENSE I-SGPIO1 JTPM1 FAN1 JPS7 JD1: JTPM1:TPM/PORT80 PWR LED-PIN 1-3 SPEAKER-PIN 4-7...

  • Page 44: Front Control Panel

    These connectors are designed specifically for use with Supermicro's server chassis. See the figure below for the descriptions of the various control panel buttons and LED indicators. Refer to the following section for descriptions and pin definitions.

  • Page 45: Front Control Panel Pin Definitions

    Chapter 2: Installation Front Control Panel Pin Definitions NMI Button NMI Button Pin Definitions (JF1) The non-maskable interrupt button Pin# Definition header is located on pins 19 and 20 Control of JF1. Refer to the table on the right Ground for pin definitions.

  • Page 46: Hdd Led/Uid Switch

    X10DRL-CT/-iT/-C Motherboard User’s Manual HDD LED/UID Switch HDD LED/UID Switch Pin Definitions (JF1) The HDD LED/UID Switch connection Pin# Definition is located on pins 13 and 14 of JF1. UID Switch Attach a cable to Pin 14 to show HDD HD Active activity status.

  • Page 47: Overheat (Oh)/Fan Fail/Pwr Fail/Uid Led

    Chapter 2: Installation Overheat (OH)/Fan Fail/PWR Fail/ OH/Fan Fail/ PWR Fail/Blue_UID UID LED LED Pin Definitions (JF1) Pin# Definition Connect an LED cable to pins 7 and Blue_UID LED 8 of Front Control Panel to use the Overheat/Fan Fail/Power Fail and OH/Fan Fail/Power Fail UID LED connections.

  • Page 48: Reset Button

    X10DRL-CT/-iT/-C Motherboard User’s Manual Reset Button Reset Button Pin Definitions (JF1) The Reset Button connection is located Pin# Definition on pins 3 and 4 of JF1. Attach it to a Reset hardware reset switch on the computer Ground case. Refer to the table on the right for pin definitions.

  • Page 49: Connecting Cables

    JPB1:BMC 1-2 ENABLE sor PWR (Req'd) 2-3 DISABLE JPL1/ JPL2 LAN 1-2 ENABLE 2-3 DISABLE JI2C2 JPG1:VGA 1-2:ENABLE 2-3:DISABLE REV:1.00 X10DRL-CT DESIGNED IN USA JS18 SAN MAC SAS CODE BIOS LICENSE I-SGPIO1 JTPM1 FAN1 JPS7 JD1: JTPM1:TPM/PORT80 PWR LED-PIN 1-3...

  • Page 50: Fan Headers

    X10DRL-CT/-iT/-C Motherboard User’s Manual Fan Headers Fan Header Pin Definitions This motherboard has eight system/CPU Pin# Definition fan headers (Fan 1-Fan 6, Fan A, and Fan Ground B) on the motherboard. All these 4-pin +12V fans headers are backward compatible Tachometer with the traditional 3-pin fans.

  • Page 51: Internal Speaker

    Definition party SATA DOM devices N o t e : W h e n u s i n g Ground Supermicro SuperDOMs, Ground no external power cabling is required, as they draw power directly from the yellow SATA connectors A. Internal Speaker (Buzzer) B.

  • Page 52: Tpm/Port 80 Header

    X10DRL-CT/-iT/-C Motherboard User’s Manual TPM/Port 80 Header TPM/Port 80 Header Pin Definitions A Trusted Platform Module/Port 80 Pin # Definition Pin # Definition header is located at JTPM1 to provide LCLK TPM support and Port 80 connection. LFRAME# <(KEY)> Use this header to enhance system...

  • Page 53: Power Smb (I 2 C) Connector

    2-3:DISABLE JPB1:BMC 1-2 ENABLE 2-3 DISABLE JPL1/ JPL2 LAN 1-2 ENABLE 2-3 DISABLE JI2C2 JPG1:VGA 1-2:ENABLE 2-3:DISABLE REV:1.00 X10DRL-CT DESIGNED IN USA JS18 SAN MAC SAS CODE BIOS LICENSE I-SGPIO1 JTPM1 FAN1 JPS7 JD1: JTPM1:TPM/PORT80 PWR LED-PIN 1-3 SPEAKER-PIN 4-7...

  • Page 54: I-Sgpio1/2 Headers

    X10DRL-CT/-iT/-C Motherboard User’s Manual I-SGPIO1/2 Headers I-SGPIO Headers Pin Definitions Two SGPIO (Serial Link General Pur- Pin# Definition Definition pose Input/Output) headers are locat- ed on the motherboard. I-SGPIO1/2 Ground Data support onboard I-SATA0-5 connec- Load Ground tions. See the table on the right for Clock pin definitions.

  • Page 55: Power Led/Speaker

    PCI-E NVMe AOC I2C Header Pin 6 R_SPKRIN_N Connector JNVI2C1 is a management Pin 7 R_SPKRIN header for the Supermicro AOC NVme PCI-E peripheral cards. Please con- nect the I2C cable to this connector. A. PWR LED/Speaker B. JNVI2C1 JPL1...

  • Page 56: Jumper Settings

    X10DRL-CT/-iT/-C Motherboard User’s Manual Jumper Settings Explanation of Jumpers Connector Pins To modify the operation of the mother- board, jumpers can be used to choose between optional settings. Jumpers create Jumper shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board.

  • Page 57: Clear Cmos

    2-3:DISABLE JPB1:BMC 1-2 ENABLE 2-3 DISABLE JPL1/ JPL2 LAN 1-2 ENABLE 2-3 DISABLE JI2C2 JPG1:VGA 1-2:ENABLE 2-3:DISABLE REV:1.00 X10DRL-CT DESIGNED IN USA JS18 SAN MAC SAS CODE BIOS LICENSE I-SGPIO1 JTPM1 FAN1 JPS7 JD1: JTPM1:TPM/PORT80 PWR LED-PIN 1-3 SPEAKER-PIN 4-7...

  • Page 58: Vga Enable

    X10DRL-CT/-iT/-C Motherboard User’s Manual VGA Enable VGA Enable Jumper Settings Jumper JPG1 allows the user to enable Jumper Setting Definition or disable the onboard VGA connector. Enabled (Default) The default setting is 1-2 to enable the Disabled connection. See the table on the right for jumper settings.

  • Page 59: I 2 C Bus To Pci-Exp. Slots

    2-3:DISABLE JPB1:BMC 1-2 ENABLE 2-3 DISABLE JPL1/ JPL2 LAN 1-2 ENABLE 2-3 DISABLE JI2C2 JPG1:VGA 1-2:ENABLE 2-3:DISABLE REV:1.00 X10DRL-CT DESIGNED IN USA JS18 SAN MAC SAS CODE BIOS LICENSE I-SGPIO1 JTPM1 FAN1 JPS7 JD1: JTPM1:TPM/PORT80 PWR LED-PIN 1-3 SPEAKER-PIN 4-7...

  • Page 60: Bios Recovery Switch (Jbr1)

    Enabled (Default) The default setting is 1-2 to enable the connection. See the table on the right Disabled for jumper settings. This feature is available only on the X10DRL-CT and 10Gb LAN Enable/Disable Jumper Settings X10DRL-C. Jumper Setting Definition 10GB LAN Enable/Disable...

  • Page 61: Onboard Led Indicators

    LAN port has two LEDs. The Amber LED indicates activity, while the other Link LED may be green, amber or off to indicate the speed of the connections. See the tables at right for more information. Note: LAN3 and LAN4 are supported on the X10DRL-CT/-iT only. 10G-LAN Link LAN Link...

  • Page 62: Onboard Power Led

    X10DRL-CT/-iT/-C Motherboard User’s Manual Onboard Power LED Onboard PWR LED Indicator LED States An Onboard Power LED is located at LED Color Definition LEDPWR on the motherboard. When this System Off (PWR cable not connected) LED is on, the system is on. Be sure to...

  • Page 63: 2-10 Sata And Sas Connections

    2-3:DISABLE JPB1:BMC 1-2 ENABLE 2-3 DISABLE JPL1/ JPL2 LAN 1-2 ENABLE 2-3 DISABLE JI2C2 JPG1:VGA 1-2:ENABLE 2-3:DISABLE REV:1.00 X10DRL-CT DESIGNED IN USA JS18 SAN MAC SAS CODE BIOS LICENSE I-SGPIO1 JTPM1 FAN1 JPS7 JD1: JTPM1:TPM/PORT80 PWR LED-PIN 1-3 SPEAKER-PIN 4-7...
  • Page 64 X10DRL-CT/-iT/-C Motherboard User’s Manual Notes 2-40...

  • Page 65: Chapter 3 Troubleshooting

    Chapter 3: Troubleshooting Chapter 3 Troubleshooting Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Note: Always disconnect the power cord before adding, changing or installing any hardware components.

  • Page 66: No Video

    X10DRL-CT/-iT/-C Motherboard User’s Manual No Video 1. If the power is on, but you have no video, remove all the add-on cards and cables. 2. Use the speaker to determine if any beep codes exist. Refer to Appendix A for details on beep codes.

  • Page 67: Memory Errors

    2. Memory support: Make sure that the memory modules are supported by test- ing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website http:\\www.supermicro. com for memory and CPU support and updates.

  • Page 68: Technical Support Procedures

    Technical Support Procedures Before contacting Technical Support, please take the following steps. Also, please note that as a motherboard manufacturer, Supermicro also sells motherboards through its channels, so it is best to first check with your distributor or reseller for...
  • Page 69 1. Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked Question' (FAQ) sections in this chapter or see the FAQs on our website (http://www.supermicro.com/) before contacting Technical Support. 2. BIOS upgrades can be downloaded from our website (http://www.supermicro.

  • Page 70: Battery Removal And Installation

    X10DRL-CT/-iT/-C Motherboard User’s Manual Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Locate the onboard battery as shown below. 3. Using a tool such as a pen or a small screwdriver, push the battery lock out- wards to unlock it.

  • Page 71: Frequently Asked Questions

    Note: The SPI BIOS chip used on this motherboard cannot be removed. Send your motherboard back to our RMA Department at Supermicro for repair. For BIOS Recovery instructions, please refer to the AMI BIOS Recovery Instructions posted at http://www.supermicro.com.

  • Page 72: Returning Merchandise For Service

    X10DRL-CT/-iT/-C Motherboard User’s Manual Returning Merchandise for Service A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your ven- dor for a Returned Merchandise Authorization (RMA) number. When returning the...

  • Page 73: Chapter 4 Bios

    BIOS Introduction This chapter describes the AMI BIOS setup utility for the X10DRL-CT/iT/C. The ROM BIOS is stored in a Flash EEPROM and can be easily updated. This chapter describes the basic navigation of the AMI BIOS setup utility screens.

  • Page 74: How To Start The Setup Utility

    Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update. If you have to update the BIOS, do not shut down or reset the system while the BIOS is updating to avoid possible boot failure.
  • Page 75 Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00. Supermicro X10DRL-CT Version: This item displays the version of the BIOS ROM used in the system. Build Date: This item displays the date when the version of the BIOS ROM used in the system was built.

  • Page 76: Advanced Setup Configurations

    X10DRL-CT/-iT/-C Motherboard User’s Manual Advanced Setup Configurations Use the arrow keys to select Advanced setup and press <Enter> to access the submenu items: Warning: Take Caution when changing the Advanced settings. An incorrect value, a very high DRAM frequency or an incorrect BIOS timing setting may cause the system to malfunction.

  • Page 77: Power Configuration

    Chapter 4: AMI BIOS Wait For 'F1' If Error Select Enabled to force the system to wait until the 'F1' key is pressed if an error occurs. The options are Disabled and Enabled. INT19 (Interrupt 19) Trap Response Interrupt 19 is the software interrupt that handles the boot disk function. When this item is set to Immediate, the ROM BIOS of the host adaptors will "capture"...

  • Page 78: Cpu Configuration

    X10DRL-CT/-iT/-C Motherboard User’s Manual CPU Configuration  This submenu displays the following CPU information as detected by the BIOS. It also allows the user to configure CPU settings. CPU1 / CPU2  This submenu displays the following information of the CPU installed in Socket 1 and Socket 2.
  • Page 79 Chapter 4: AMI BIOS Execute-Disable Bit (Available if supported by the OS & the CPU) Select Enable for Execute Disable Bit Technology support, which will allow the processor to designate areas in the system memory where an application code can execute and where it cannot, thus preventing a worm or a virus from flooding illegal codes to overwhelm the processor to damage the system during an attack.

  • Page 80: Advanced Power Management Configuration

    X10DRL-CT/-iT/-C Motherboard User’s Manual X2APIC (Advanced Programmable Interrupt Controller) Based on Intel's Hyper-Threading architecture, each logical processor (thread) is assigned 256 APIC IDs (APIDs) in 8-bit bandwidth. When this feature is set to En- able, the APIC ID will be expanded (X2) from 8 bits to 16 bits to provide 512 APIDs to each thread to enhance CPU performance.
  • Page 81 Chapter 4: AMI BIOS P-state Coordination This feature is used to change the P-state (Power-Performance State) coordi- nation type. P-state is also known as "SpeedStep" for Intel processors. Select HW_ALL to change the P-state coordination type for hardware components only. Select SW_ALL to change the P-state coordination type for all software installed in the system.

  • Page 82: Chipset Configuration

    X10DRL-CT/-iT/-C Motherboard User’s Manual Chipset Configuration Warning! Please set the correct settings for the items below. A wrong configuration setting may cause the system to become malfunction. North Bridge This feature allows the user to configure the settings for the Intel North Bridge.
  • Page 83 Chapter 4: AMI BIOS No Snoop Select Enable to support no-snoop mode for each CB device. The options are Disable and Enable. Relaxed Ordering Select Enable to enable Relaxed Ordering support which will allow certain transactions to violate the strict-ordering rules of PCI bus for a transaction to be completed prior to other transactions that have already been enqueued.
  • Page 84 X10DRL-CT/-iT/-C Motherboard User’s Manual QPI (Quick Path Interconnect) Configuration QPI Status The following information will display: • Number of CPU • Number of IIO • Current QPI Link Speed • Current QPI Link Frequency • QPI Global MMIO Low Base/Limit •...

  • Page 85: Memory Configuration

    Chapter 4: AMI BIOS Memory Configuration Enforce POR Select Enable to enforce POR restrictions on DDR4 frequency and voltage programming. The options are Enabled and Disabled. Memory Frequency Use this feature to set the maximum memory frequency for onboard memory modules.
  • Page 86 X10DRL-CT/-iT/-C Motherboard User’s Manual Memory RAS (Reliability_Availability_Serviceability) Configuration Use this submenu to configure the following Memory RAS settings. RAS Mode When Disable is selected, RAS is not supported. When Mirror is selected, the motherboard maintains two identical copies of all data in memory for data backup.

  • Page 87: South Bridge Configuration

    Chapter 4: AMI BIOS South Bridge Configuration  The following South Bridge information will display: USB Configuration  • USB Module Version • USB Devices Legacy USB Support Select Enabled to support onboard legacy USB devices. Select Auto to disable legacy support if there are no legacy USB devices present.
  • Page 88 X10DRL-CT/-iT/-C Motherboard User’s Manual EHCI2 Select Enabled to enable EHCI (Enhanced Host Controller Interface) support on USB 2.0 connector #2 (-at least one USB 2.0 connector should be enabled for EHCI support.) The options are Disabled and Enabled. XHCI Pre-Boot Driver Select Enabled to enable XHCI (Extensible Host Controller Interface) support on a pre-boot drive specified by the user.

  • Page 89: Sata Configuration

    Chapter 4: AMI BIOS SATA Configuration  When this submenu is selected, AMI BIOS automatically detects the presence of the SATA devices that are supported by the Intel PCH chip and displays the fol- lowing items: SATA Controller This item enables or disables the onboard SATA controller supported by the Intel PCH chip.
  • Page 90 X10DRL-CT/-iT/-C Motherboard User’s Manual *If the item above "Configure SATA as" is set to IDE, the following items will display: Serial ATA Port 0~ Port 5 This item indicates that a SATA port specified by the user is installed (present) or not.
  • Page 91 Chapter 4: AMI BIOS Port 0 ~ Port 5 Spin Up Device On an edge detect from 0 to 1, set this item to allow the PCH to start a COMRE- SET initialization to the device. The options are Enabled and Disabled. Port 0 ~ Port 5 SATA Device Type Use this item to specify if the SATA port specified by the user should be con- nected to a Solid State drive or a Hard Disk Drive.
  • Page 92 X10DRL-CT/-iT/-C Motherboard User’s Manual PCIe/PCI/PnP Configuration The following PCI information will be displayed: • PCI Bus Driver Version PCI Latency Timer Use this item to configure the PCI latency timer for a device installed on a PCI bus. Select 32 to set the PCI latency timer to 32 PCI clock cycles. The options are 32, 64, 96, 128, 160, 192, 224 and 248 (PCI Bus Clocks).
  • Page 93 Chapter 4: AMI BIOS on the system configuration. Select Disabled to disable ASPM support. The options are Disabled, and Auto. Warning: Enabling ASPM support may cause some PCI-E devices to fail! MMIOHBase Use this item to select the base memory size according to memory-address map- ping for the IO hub.

  • Page 94: Super Io Configuration

    X10DRL-CT/-iT/-C Motherboard User’s Manual Super IO Configuration  Super IO Chip AST2400  Serial Port 1 Configuration / Serial Port 2 Configuration Serial Port 1 / Serial Port 2 Select Enabled to enable the onboard serial port specified by the user. The options are Enabled and Disabled.

  • Page 95: Com1 Console Redirection Settings

    Chapter 4: AMI BIOS COM1 Console Redirection Settings Terminal Type This feature allows the user to select the target terminal emulation type for Con- sole Redirection. Select VT100 to use the ASCII Character set. Select VT100+ to add color and function key support. Select ANSI to use the Extended ASCII Char- acter Set.
  • Page 96 X10DRL-CT/-iT/-C Motherboard User’s Manual Recorder Mode Select Enabled to capture the data displayed on a terminal and send it as text messages to a remote server. The options are Disabled and Enabled. Resolution 100x31 Select Enabled for extended-terminal resolution support. The options are Dis- abled and Enabled.
  • Page 97 Chapter 4: AMI BIOS SOL/COM2 Console Redirection Settings Use this feature to specify how the host computer will exchange data with the client computer, which is the remote computer used by the user. Terminal Type Use this feature to select the target terminal emulation type for Console Redirec- tion.
  • Page 98 X10DRL-CT/-iT/-C Motherboard User’s Manual the receiving buffer is full. Send a "Start" signal to start data-sending when the receiving buffer is empty. The options are None and Hardware RTS/CTS. VT-UTF8 Combo Key Support Select Enabled to enable VT-UTF8 Combination Key support for ANSI/VT100 terminals.
  • Page 99 Chapter 4: AMI BIOS Serial Port for Out-of-Band Management/Windows Emergency Management Services (EMS) The submenu allows the user to configure Console Redirection settings to sup- port Out-of-Band Serial Port management. EMS Console Redirection Select Enabled to use a COM port selected by the user for EMS Console Redi- rection.

  • Page 100: Acpi Settings

    X10DRL-CT/-iT/-C Motherboard User’s Manual ACPI Settings  WHEA Support Select Enabled to support the Windows Hardware Error Architecture (WHEA) plat- form and provide a common infrastructure for the system to handle hardware errors within the Windows OS environment to reduce system crashes and to enhance system recovery and health monitoring.

  • Page 101: Event Logs

    Chapter 4: AMI BIOS Event Logs Use this feature to configure Event Log settings. Change SMBIOS Event Log Settings  This feature allows the user to configure SMBIOS Event settings. Enabling/Disabling Options SMBIOS Event Log Select Enabled to enable SMBIOS (System Management BIOS) Event Logging during system boot.

  • Page 102: View Smbios Event Log

    X10DRL-CT/-iT/-C Motherboard User’s Manual Select Enabled to erase all error events in the SMBIOS (System Management BIOS) log before an event logging is initialized at bootup. The options are No and Yes. When Log is Full Select Erase Immediately to immediately erase all errors in the SMBIOS event log when the event log is full.

  • Page 103: Ipmi

    Chapter 4: AMI BIOS IPMI Use this feature to configure Intelligent Platform Management Interface (IPMI) settings. IPMI Firmware Revision This item indicates the IPMI firmware revision used in your system. IPMI Status This item indicates the status of the IPMI firmware installed in your system. System Event Log ...

  • Page 104: Bmc Network Configuration

    X10DRL-CT/-iT/-C Motherboard User’s Manual When SEL is Full This feature allows the user to determine what the BIOS should do when the sys- tem event log is full. Select Erase Immediately to erase all events in the log when the system event log is full. The options are Do Nothing and Erase Immediately.

  • Page 105: Security Settings

    Chapter 4: AMI BIOS Security Settings This menu allows the user to configure the following security settings for the system. Password Check Select Setup for the system to prompt for a password at Setup. Select Always for the system to prompt for a password at bootup and upon entering the BIOS Setup utility.

  • Page 106: Boot Settings

    X10DRL-CT/-iT/-C Motherboard User’s Manual Boot Settings Use this feature to configure Boot Settings: Boot Configuration Setup Prompt Timeout Use this item to indicate how many seconds the system shall wait for the BIOS setup activation key to respond before the system starts to boot. The default setting is 1.
  • Page 107 Chapter 4: AMI BIOS • Dual Boot Order #7 • Dual Boot Order #8 • Dual Boot Order #9 • Dual Boot Order #10 • Dual Boot Order #11 • Dual Boot Order #12 • Dual Boot Order #13 • Dual Boot Order #14 •...
  • Page 108 X10DRL-CT/-iT/-C Motherboard User’s Manual  Network Drive BBS Priorities • Legacy Boot Order #1  UEFI Application Boot Priorities • UEFI Boot Order #1 4-36...

  • Page 109: Save & Exit

    Chapter 4: AMI BIOS Save & Exit Select the Save & Exit tab from the BIOS setup screen to configure the settings below. Discard Changes and Exit Select this option to quit the BIOS setup without making any permanent changes to the system configuration, and reboot the computer.
  • Page 110 X10DRL-CT/-iT/-C Motherboard User’s Manual Restore Defaults To set this feature, select Restore Defaults from the Exit menu and press <Enter>. These are manufacture default settings designed for maximum system performance but not for maximum stability. Save As User Defaults To set this feature, select Save as User Defaults from the Exit menu and press <En- ter>.

  • Page 111: Appendix A Bios Error Beep Codes

    Appendix A: BIOS POST Error Codes Appendix A BIOS Error Beep Codes During the POST (Power-On Self-Test) routines, which are performed at each system boot, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue to boot.
  • Page 112 X10DRL-CT/-iT/-C Motherboard User’s Manual Notes...

  • Page 113: Appendix B Software Installation Instructions

    Appendix B Software Installation Instructions B-1 Installing Software Programs The Supermicro ftp site contains drivers and utilities for your system at ftp://ftp. supermicro.com. Some of these must be installed, such as the chipset driver. After accessing the ftp site, go into the CDR_Images directory and locate the ISO file for your motherboard.

  • Page 114: B-2 Installing Superdoctor5

    X10DRL-CT/-iT/-C Motherboard User’s Manual B-2 Installing SuperDoctor5 The Supermicro SuperDoctor® 5 is a hardware monitoring program that functions in a command-line or web-based interface in Windows and Linux operating systems. The program monitors system health information such as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 115: Appendix C Uefi Bios Recovery Instructions

    Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update. If you need to update the BIOS, do not shut down or reset the system while the BIOS is updating to avoid possible boot failure.
  • Page 116 Root "\" Directory of a USB device or a writeable CD/DVD. Note: If you cannot locate the "Super.ROM" file in your driver disk, visit our website at www.supermicro.com to download the BIOS image into a USB flash device and rename it "Super.ROM" for BIOS recovery use.
  • Page 117 Appendix C: UEFI BIOS Recovery 4. After locating the new BIOS binary image, the system will enter the BIOS Recovery menu as shown below. Note: At this point, you may decide if you want to start with BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 5.
  • Page 118 X10DRL-CT/-iT/-C Motherboard User’s Manual 6. After the process of BIOS recovery is completed, press any key to reboot the system. 7. Using a different system, extract the BIOS package into a bootable USB flash drive. 8. When a DOS prompt appears, enter FLASH.BAT BIOSname.### at the prompt.
  • Page 119 (Disclaimer Continued) The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical systems whose failure to perform be reasonably expected to result in significant injury or loss of life or catastrophic property damage.

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