Troubleshooting - Panasonic UB-T780BP Operating Instructions Manual

Troubleshooting

When experiencing problems, please refer to the table below for possible solutions. If the problem persists,
contact your dealer.
Symptom
The LEDs do not light
when the USB cable is
connected to a computer.
Red LED is blinking.
The computer does not
recognize the elite
Panaboard.
The connection between
the computer and the elite
Panaboard is
unexpectedly lost.
The electronic pen's
position is not correct.
Drawn lines and
comments are not
completely displayed or
are displayed in the wrong
location.
The electronic pen loses
the functions.
Possible cause and solution
Check that the USB cable is properly connected.
→
If the problem persists, disconnect the USB cable from the
computer, and connect it again.
Disconnect the USB cable from the computer, and connect it
again.
→
If the problem persists, contact your dealer.
•
The elite Panaboard is not connected to the computer.
→
Ensure the elite Panaboard is properly connected to the
computer with a USB cable.
→
If the computer has two or more USB ports, use a different
USB port.
•
The USB cable is connected to a USB hub.
→
Do not connect the elite Panaboard through a USB hub.
Check that the elite Panaboard is in an operable state, and that
the USB cable is properly connected.
The projected image is misaligned.
→
Perform the calibration again.
•
You are holding the electronic pen at an angle.
•
You are operating the elite Panaboard in direct sunlight or
other strong lighting.
•
Infrared controllers (e.g., a television remote control) are being
used and pointed towards the position sensor.
•
There is a wall or ceiling close to the sides of the elite
Panaboard.
•
There is an air-conditioner vent close to the elite Panaboard.
•
A plasma or LCD television is being used near by the elite
Panaboard.
•
Part of the position sensor is blocked.
•
You are covering part of the electronic pen's sensor with your
hand.
•
Several electronic pens are being used at the same time.
•
The electronic pen is low on batteries.
→
Check that none of the above is causing the problem.
If misalignment is not caused by any of the above, perform the
calibration again.
Operating Instructions (For Basic Operations)
Appendix
See
page
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