Connect Your Cable Modem
1. Connect the coaxial cable to a cable wall outlet (if not connected) and the
Cable connector on the SB6183. Hand-tighten each connector.
2. Connect the Ethernet cable to the Ethernet port on your computer and
the Ethernet port on the SB6183.
3. Connect the power cord to the Power port on the SB6183 and then plug it
into an electrical wall outlet.
Note: This automatically powers ON the SB6183. Check the front panel
LEDs. During the initial startup, the Power, Receive, Send, and Online
LEDs on the SB6183 front panel will FLASH. Afterwards, check that all
four LEDs are lit SOLID green or blue.
To configure your home network, please see the SB6183 User Guide for
more information.
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Front Panel LEDs
During normal operation, the Power, Receive, Send, and Online LEDs on
the cable modem front panel should always be lit SOLID green or blue.
Note: During startup, all four LEDs will FLASH and then light up SOLID in
sequential order. If the Power LED does not light up SOLID or FLASH, check
the cable modem power connection before contacting your service provider.
If any of the four LEDs do not light up SOLID green or blue, please contact
your service provider for assistance.
Test Your Cable Modem Connection
1. Power ON your computer and log in.
Note: Your service provider may allow for automatic activation which will
automatically launch a special website when you open a web browser.
2. Contact your service provider to activate the SB6183, if automatic
activation is not available.
3. Open a web browser on your computer, such as Internet Explorer, Firefox,
Google Chrome, or Safari.
4. Type a valid URL (for example, www.arrisi.com) in the address bar and
then click or press Enter. The ARRIS website should open.
• If the web page opens, your cable modem was set up properly.
• If the web page fails to open, first check each cable connection on your
devices to ensure that they are securely connected. Then, retype the
URL.
If still unsuccessful, you may have to contact your current service
provider to either set up your Internet service or activate your cable
modem.
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