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Arris SBV3202 Quick Start Manual

Arris SBV3202 Quick Start Manual

Internet & voice cable modem
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Q U IC K STA RT GUI DE
Internet & Voice
Cable Modem
SBV3202

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Summary of Contents for Arris SBV3202

  • Page 1 Q U IC K STA RT GUI DE Internet & Voice Cable Modem SBV3202...
  • Page 2: What's In The Box

    What’s in the Box SBV3202 Internet & Voice Cable Modem Power Cord Support Information SBV3202 Quick Card Start Guide Ethernet Cable Software License & Warranty Card...
  • Page 3 Introduction Status Indicators Let’s Get Started Web Manager...
  • Page 4: Status Indicators

    Status Indicators...
  • Page 5 Front Panel LEDs...
  • Page 6 Upstream (send data) and Downstream (receive data) channels are connected Power AC power is properly connected to the cable modem Note: Detailed LED status information is available online in the SURFboard SBV3202 User Guide at the ARRIS Support website, www.arris.com/selfhelp.
  • Page 7 Note: For Internet connections, you need a cable service connection (coaxial cable line) with a cable Internet Service Provider. The SBV3202 will not work with Digital Subscriber Line service (twisted pair phone line) or satellite Internet service.
  • Page 8: Let's Get Started

    Let’s Get Started...
  • Page 9 Note: The battery for the SBV3202 is sold separately. Battery operation is optional. Skip the following steps if you do not intend to use a battery. Place your cable modem on its side, then press down and pull on the battery cover locking tab to open the battery compartment on the bottom of the cable modem.
  • Page 10 Connect the coaxial cable (not included) from the cable wall outlet or RF splitter to the Cable connector on the rear of your cable modem. Tighten the connector by hand.
  • Page 11 Connect a telephone cable to the TEL LINE port on your telephone and to the TEL1 port on the rear of your cable modem.
  • Page 12 Connect the Ethernet cable to the Ethernet port on the rear of your cable modem and the Ethernet port on your wireless router, PC, or laptop.
  • Page 13 Connect the power cord to the Power port on the rear of your cable modem, then plug it into an electrical wall outlet that is not controlled by a wall switch. Your cable modem automatically powers ON when the power cord is connected.
  • Page 14 Check the front panel LEDs on your cable modem. After a brief pause, the Online, US/DS, and Power LEDs should light up SOLID green.
  • Page 15 Note: For Comcast subscribers, please visit www.comcast.com/activate before calling Comcast or ARRIS. If there is an issue with the activation, please call Comcast: 1-855-OK-BEGIN (1-855-652-3446). Make sure you have your Comcast XFINITY account number, account phone number, and login information (your email address or...
  • Page 16 Verify cable modem connectivity by accessing the Internet on your connected PC or laptop. Visit any public webpage such as www.surfboard.com. If the website fails to open, please contact your service provider to set up your Internet service or activate your cable modem .
  • Page 17: Web Manager

    Web Manager...
  • Page 18 Monitor the SBV3202 operational status using the SBV3202 Web Manager. Open a web browser (e.g., Internet Explorer, Google Chrome, etc.) on your connected computer or laptop. Type the default LAN IP address, 192.168.100.1, in the Address bar and press Enter.
  • Page 19 For additional assistance with your cable modem, ARRIS is available to help. Choose one of the following: • www.arris.com/selfhelp Visit for Self Help, FAQs, Product Manuals, Live Chat, and Email support. • Call us at 1-877-466-8646.
  • Page 20 ARRIS, SURFboard, and the ARRIS logo are all trademarks or registered trademarks of ARRIS Enterprises, LLC. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks or the names of their products. ARRIS disclaims proprietary interest in the marks and names of others.