Troubleshooting - Samsung Ezon SHS-3120 User Manual

Troubleshooting

Please refer to the following if the door lock does not operate properly.
If the problem can still not be solved, contact the nearest service center.
Power Source
Problem
There is no power.
Master Password/Password/Card
Problem
The master password
cannot be changed.
The password cannot
be registered.
The card cannot be
registered.
The door cannot be
opened even after
entering the password
followed by the [ ]
button.
The door cannot be
opened with the card.
- Check to ensure the batteries are in good condition, with
the poles (+/-) correctly placed.
- Check to see if the batteries are discharged, or have
been inserted improperly.
- This may be a case of delayed password change. The
password must be changed while the number pad is
illuminated. Furthermore, the new password must be
entered within 10 seconds of entering the previous one.
- Replace the batteries if they are discharged.
- Repeat the procedure again, referring to "Master
Password Registration and Change" in the user guide.
- The code to be registered has another information. Try
again after changing the user code.
- Check if the password has 4-12 digits.
- The code to be registered has another information. Try
again after changing the user code.
- Place the card to be registered within 10 seconds of
entering the user code.
- Check that the registered password has been correctly
entered.
- If number buttons are not lighted while the password is
being entered, then the entry will not be accepted.
Reenter the password from the beginning when the
number pad is lighted after pressing the [Wake Up]
button. (The light on the number pad is automatically
turned off if an entry is not initiated within 5 seconds.)
- This may be a case of an unregistered card, or of the
card not being recognized. Register the card and try to
open it again.
- The card must be properly placed on the card reader.
Solution
Solution
Remark
P. 10~11
Remark
P. 14
P. 15~16
P. 17~18
P. 20
P. 21
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