Things You Should Know - Samsung iDCS 500 User Instruction

THINGS YOU SHOULD KNOW

USER ORIENTATION
DCS telephones are called "keysets." They contain buttons or "keys" that
are used to access or activate the many features of your office phone sys-
tem. The keys with paper designation strips are programmable keys. This
means they can be programmed for a specific function on your keyset and
that same button can be something different on another keyset. See the sys-
tem manager to get your most frequently used features assigned to your
programmable keys. When changes are made, be sure that your program-
mable keys are relabeled properly.
Lines from the telephone company are "C.O. lines." Calls on these lines are
referred to as "outside calls." Your system can have individual C.O. line keys
or lines may be assigned to groups. When they are in a group, you access
a line by dialing an access code or pressing a route button. For example, dial
9 or press the LOCAL key to get a local outside line. If Least Cost Routing is
used, pressing the LCR key will automatically select a preprogrammed C.O.
line according to what digits are dialed. Each line in the system is numbered,
beginning with 701, then 702, 703, etc.
Direct Station Selection (DSS) keys are programmed to ring specific sta-
tions. You can press a DSS key instead of dialing the extension number. A
DSS key lights red when that station is busy (Busy Lamp Indication).
iDCS 500 provides distinctive ring patterns to your keyset:
• Outside calls have a single ring tone repeated.
• Internal calls have a double ring tone repeated.
• Door phone calls and alarm/appointment reminders have a triple ring
tone repeated.
CALL INDICATIONS
The keys on your phone have light emitting diodes (LEDs). Some of these
are tri-colored LEDs that light green, red or amber (green and red together).
Some of the keys can only light red.
Intercom calls, also called internal calls, always appear on your CALL but-
tons. They will always light green. You can have up to eight CALL buttons,
but at least two are recommended.
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Outside calls appear on individual line keys if they are assigned. When an
individual line is not assigned to its own key, it will appear on a CALL button.
Your outside calls will light green on your keyset and red on other keysets.
You never lose sight of your calls while they are on hold. They stay right
where you put them and are identified with a green flashing light if the key
has a tri-colored LED.
Some simple rules to remember:
• Any steady LED indicates the line or feature is in use.
• A fast flashing green LED indicates a new call ringing in.
• A slow flashing green or red LED indicates a call is on hold.
• A slow flashing amber LED indicates a recall to your keyset.
• A steady red LED on the HOLD key indicates the keyset is locked.
• A steady red LED on the TRSF key indicates the keyset is Forward All.
• A steady red LED on the ANS/RLS key indicates the keyset is in Headset
mode.
• A flashing red LED on the ANS/RLS key indicates the keyset is in DND
mode.
SPEAKERPHONE
Pressing the ANS/RLS or the MONITOR key will answer or release a call on
the speakerphone. Switching from the handset to the speakerphone is easy.
Press the SPK key and hang up the handset.
NOTE: The 7B phone is not a speaker phone. If you are using a 7B phone,
you must lift the handset in order to speak to the other party.
VOLUME CONTROLS
DCS keysets use the UP and DOWN keys to adjust the ringer volume while
the keyset is ringing, the speaker volume while the speakerphone or moni-
tor speaker is in use and the handset volume while you are listening. These
three levels will be stored in memory until changed. If background music is
turned on at your keyset, the volume keys will also control the level of music.
The volume of pages heard through the speaker of a keyset can be adjust-
ed during a page announcement by using the volume keys. There are 16 lev-
els for each volume setting. The volume of off-hook ring is controlled by a
user-programmable setting.
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