Troubleshooting - Canon imageRUNNER 2545i Easy Operation Manual

Troubleshooting

This section describes which other guides to check when seeking solutions to problems that you may
experience when using the machine. The list also includes where to find descriptions of the procedures for
replacing or refilling the consumables such as paper, toner, and staples.
Problem
Paper
Paper has run out.
A paper jam has occurred.
Paper jams occur frequently.
Toner
Toner has run out.
Staples
A staple jam has occurred.
Staples have run out.
Scanning
The scanned images of the originals scanned with the
platen glass/feeder have marks or stains.
Memory becomes full during scanning.
Printing
The density of a copy or print is different from the
original.
Printouts are dirty.
Communications
Cannot send documents.
Cannot receive documents.
Transmissions are slow.
43 Easy Operation Guide Other
Section Title Chapter Guide
Paper Drawers 5 Reference
Clearing Paper Jams 6 Reference
Identifying and Isolating 6 Reference
Problems
Replacing the Toner 5 Reference
Clearing Staple Jams 6 Reference
Replacing the Staple Cartridge 5 Reference
Routine Cleaning 5 Reference
If Memory Becomes Full during 6 Reference
Scanning...
Specifying Common Settings 3 Reference
Settings Menu 4 Printer
Routine Cleaning 5 Reference
Identifying and Isolating 9 Sending and
Problems Facsimile
Identifying and Isolating 9 Sending and
Problems Facsimile
Identifying and Isolating 9 Sending and
Problems Facsimile
Problem
Other
The power does not turn ON.
A message appears on the touch panel display.
An error code like "E******" appears on the touch panel
display.
Section Title Chapter Guide
Turning ON/OFF the Machine 2 User's
Self-diagnostic Display 6 Reference
Service Call Message 6 Reference
Troubleshooting Easy Operation Guide 44