Ecobee 3 smarter wi-fi thermostat User Manual

Ecobee 3 smarter wi-fi thermostat User Manual

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User Guide

ecobee3
©2014 ecobee
477 Richmond St West | 2nd Floor, Toronto | Ontario |
M5V 3E7 | Canada Toll free 1.877.932.6233
www.ecobee.com
e3-UG-R001
1

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  • Page 1: User Guide

    User Guide ecobee3 ©2014 ecobee 477 Richmond St West | 2nd Floor, Toronto | Ontario | M5V 3E7 | Canada Toll free 1.877.932.6233 www.ecobee.com e3-UG-R001...
  • Page 2: Table Of Contents

    Table of Contents Ventilator/HRV/ERV (if installed) ..........13 Adjusting Sensor Modes ............... 13 Smart Home/Away ..............13 Overview .................. 4 Follow Me ................... 13 Getting Help ..................4 Adjusting Comfort Settings ............14 Touch Screen ................... 4 Setting Your Weekly Schedule ............ 15 Web Portal ..................
  • Page 3 Smart Recovery ................22 Compressor to Aux Temp Delta ..........28 Access Control ................22 Compressor to Aux Runtime ............ 29 Temperature Correction............29 Configuring Wi-Fi Settings ............. 23 Installer Code ................29 Wi-Fi Radio ..................23 Test Equipment ................29 Network ..................
  • Page 4: Overview

    Your ecobee3 has a touch screen, similar to that used in Do you hear that? smartphones and tablets. That’s the sound of hundreds of thousands of ecobee-ers welcoming you to the hive. Touch items to select or activate them. For menus with a >, this will expand the menu to...
  • Page 5: Web Portal

    Web Portal Once registered (page 8), you can log in to your web portal The Installation Guide that ships with your ecobee has the and manage your ecobee3 from your computer or tablet. necessary instructions to wire up and install your device. After installing your ecobee3 thermostat on the wall and powering it up, you will be guided through the first-run process.
  • Page 6: Step 3. Temperature Preference Setup

     Touch No if your accessory receives power from your 2. Configure the heater type: ecobee3. There will be a single wire to ACC+.  Furnace: Optimizes ecobee3 for systems using forced Need Help? See page 32 for information on how to determine your accessory device's power configuration.
  • Page 7: Ventilators (Erv/Hrv)

    3. Touch Next. Step 6. Configure Ideal Temperatures 4. Select Open if the dehumidifier is active when the relay is Next, slide the set-point bubble up and down to select the open; otherwise select Closed. If unsure, select Closed (if preferred, normal temperature for your home during winter and the dehumidifier runs when it shouldn't, you can change summer (touch Next after each).
  • Page 8: Step 10. Date & Time

    3. Enter your password, if prompted. 4. After connecting to the Internet, your ecobee3 will If Wi-Fi is not configured: register itself with the ecobee servers and provide you 1. Touch Date. with a 4-digit registration code. 2. Slide up and down to set the current date and touch 5.
  • Page 9: Basic Functions

    Basic Functions Quick Change menu Adjustable heat and cool set points. If the The bright, easy-to-read touch screen on your ecobee3 System Mode is set Auto, both are thermostat makes it simple to review and adjust settings any displayed; otherwise only heat or cool is time you want.
  • Page 10: Main Menu

    represents the cool set point; the orange number represents the sensors, etc) (page 20) heat set point. About Displays technical information about your The new desired temperature will be the set point used for the thermostat (page 17). Hold. The duration of the Hold is the last configured value (the default value is Until I change it, meaning it keeps the value Quick Changes indefinitely, until you choose to revert to the schedule or...
  • Page 11: Weather

    System Icons Internet connection and ecobee server The icons on the Home screen and Quick Changes menu show connection status. If this icon is red, you can information about the status of your HVAC system. contact our technical support team for help...
  • Page 12: Fan

     Aux: Only use the auxiliary or backup heat source to Your ecobee3 will meet this minimum runtime over the hour maintain the heat set point temperature. This option only while making sure it never runs for less than five minutes. appears if auxiliary heat is configured in the Equipment On Thermostat and Mobile: menu.
  • Page 13: Ventilator/Hrv/Erv (If Installed)

    For information about installing new sensors, see the ecobee Ventilation devices are important to maintain indoor air quality Installation Guide, or the documentation included with the and, depending on where you live, this might be regulated.
  • Page 14: Adjusting Comfort Settings

    the selected sensors. If motion is detected, the temperature reading from that sensor will be used by your ecobee3 to decide when to operate your heating or cooling system. This ensures that you are comfortable in the rooms that you are occupying.
  • Page 15: Setting Your Weekly Schedule

    To delete a Comfort Setting: 3. Select an existing scheduled activity to edit. You can also create a new activity by touching +. 1. Select Schedule tile. 4. Select Start time. 2. Select the Comfort Setting you want to delete. 5.
  • Page 16: Going On Vacation

    3. Select Next. 7. Select Heat or Cool to enable/disable heat and cool 4. Select the days that will use the copied schedule (you during the vacation event. can select more than one). 8. Configure the set point(s) for heat and/or cool during the 5.
  • Page 17: Caring For Your Thermostat

    Wi-Fi settings Rebooting This information is useful when troubleshooting network issues or contacting ecobee technical support. You can reboot your ecobee3 by gently pulling the thermostat from the back plate. To pull the thermostat off the wall, make On Thermostat or Mobile: sure you that firmly hold on to the black front of the thermostat.
  • Page 18: Reminders & Alerts

    Reminders & Alerts 1. Select Main Menu > Reminders & Alerts > Alerts 2. Select the alert you want to view. 3. Touch OK to return to the Alert list. The Reminders and Alerts list displays the reminders and alerts that help you know if you need to attend to your HVAC system Hint: If the alert is not configured correctly, touch Edit when or when to perform periodic maintenance.
  • Page 19: Furnace Filter

    Furnace Filter  Disabled: No alert will be generated.  A time from 30 min to 8 hrs Generates an alert that indicates it is time to clean or replace the filter on the furnace, if installed. You can set the Last Filter Change date, turn the Reminder On or Off, and set the Aux Outdoor Temp Alert Frequency of the maintenance interval.
  • Page 20: Lost Communication With Sensor/Low Battery Alerts

    Customizing Your Thermostat Lost Communication With Sensor/Low Battery Alerts Select Disable to disable alerts when sensor battery is low or communication with the sensor is lost. You can customize the operation and display of your ecobee3 to suit your personal preferences. Note: System settings are only configurable from the thermostat itself, not the Mobile App.
  • Page 21: Heating/Cooling Ranges

    Heating/Cooling Ranges For example, if your thermostat is located in a bedroom, you may want to blank the screen when you are sleeping, whereas You can configure the ecobee3 to only display a specific heat if the thermostat is in a hallway, you may want the screen and/or cool set point range.
  • Page 22: Smart Recovery

     Until you change it (default value) configuring a 4-digit security code. If enabled, the security code  Decide at time of change will be required to access and change these settings. On Web: On Thermostat: 1. Select Settings tile. To add a security code or change existing settings: 2.
  • Page 23: Configuring Wi-Fi Settings

    Ping Gateway: Checks to see if the network gateway is responding. Select Enabled to use Wi-Fi. Your ecobee3 needs to connect to  Ping ecobee.com: Checks to see if the ecobee servers are Internet for features like the Weather Forecast to work. responding. Network ...
  • Page 24: Managing Your Account

    Making Changes to Your Account Select Main Menu > Settings > Installation Settings > Equipment > Wiring. To make changes to your account, visit ecobee.com and log in to your personalized web portal. From there you will be able to Equipment Settings...
  • Page 25: Furnace

    compressor from running when the outdoor temperature is  Fan control in Heat mode: Configures the furnace fan to be too low, thus resulting in damage to the compressor. controlled by the ecobee3 or the HVAC system during heat cycles. Normally the HVAC system controls the fan during You can also set this value to determine when you want the heat cycles.
  • Page 26: Ventilator

     Dehumidify in heat mode: Select Yes for the humidifier to Thresholds only operate when there is a call for heat. If you want the This menu lets you configure the temperature and time humidifier to function at other times, select No. thresholds associated with the heating and cooling equipment.
  • Page 27: Compressor Min Outdoor Temp

    Compressor Min Outdoor Temp On Thermostat: 1. Select Main Menu > Settings > Installation Settings > Enforces a minimum outside air temperature at which the Thresholds > Heat Differential Temp. compressor will be disabled. It prevents the compressor from 2. Configure the settings as required. running when the outdoor temperature is too low, thus resulting in damage to the compressor.
  • Page 28: Cool Differential Temp

    Cool Differential Temp exceeded, the second stage will engage. Once the equipment has brought the current temperature back to within the heat or The minimum difference between the current temperature and cool differential setting, stage 2 will disengage and stage 1 will set temperature before the system calls for cool.
  • Page 29: Compressor To Aux Runtime

    1. Select Main Menu > Settings > Installation Settings > Test Equipment Thresholds > Compressor To Aux Temp Delta. This menu lets you test the wiring and connections of the 2. Configure the settings as required. devices connected to the thermostat by turning them on or off. The equipment will turn off when you exit the menu.
  • Page 30: Wiring Diagrams

    Wiring Diagrams Heat and Cool The following pages provide wiring diagrams for common HVAC equipment configurations. Need help with your ecobee3 wiring? Find how-to videos and tutorials on Conventional heating and cooling Heat Only Do not jumper Rc or Rh, ecobee3 does this automatically. R can go into either Rc or Rh terminals on your ecobee3.
  • Page 31: Heat Pumps

    Do not jumper Rc or Rh, ecobee3 does this automatically. Heat pumps R can go into either Rc or Rh terminals on your ecobee3. Air or Geothermal Heat Pump with Auxiliary Heat Boiler or radiant systems Boiler or Radiant System with Air Handler and Conventional Cooling or Heat Pump Do not jumper Rc or Rh, ecobee3 does this automatically.
  • Page 32: Boiler Or Radiant System (2 Stages) With Air Handler And Conventional Cooling Or Heat Pump

    Boiler or Radiant System (2 stages) with Air Handler and Conventional Cooling or Heat Pump You will need to configure the accessory device when you first power on your ecobee3. PEK thermostat wiring Do not jumper Rc or Rh, ecobee3 does this automatically. R can go into either Rc or Rh terminals on your ecobee3.
  • Page 33: Icon Reference

    Icon Reference Weather Note: Depending on your equipment configuration, not all the icons may be available. Home Screen Wi-Fi Connectivity System Operation Menu Reference Note: Depending on your equipment configuration, not all menu options may be available. Main Menu Registration Menus System HVAC System...
  • Page 34 Air Handler Aux Heat Simultaneous Operation Humidifier Filter Furnace Dehumidifier Filter Fan control in Heat mode Furnace Filter Ventilator Ventilator Filter Free Cooling Max Outdoor Temp UV Lamp Free Cooling Max Outdoor Humidity Low Temp Alert Indoor/Outdoor Temp Delta High Temp Alert Max Set Point Temp Delta Aux Heat Runtime Alert Air Conditioner...
  • Page 35: Approvals

    To ensure compliance, operation at closer than this distance is not allowed. FCC ID: WR9EBSTATZBE3 IC: 7981A-EBSTATZBE3 Warning: Changes or modifications not expressly approved by ecobee Inc. could void the user’s authority to operate the equipment.
  • Page 36: 3-Year Limited Warranty

    Customer shall contact ecobee directly at 1-877-932-6233, so ecobee can make the required shipping arrangements. Upon ecobee warrants that for a period of three (3) years from the receipt of the defective Product, ecobee will ship an equivalent date of purchase by the consumer (“Customer”), the ecobee3 replacement product to Customer, provided the returned thermostat (the “Product”) shall be free of defects in materials...
  • Page 37: End User Software License Agreement

    (“EULA”) is a legal agreement between specifications. ecobee Inc., having its place of business at 477 Richmond St “Software” means ecobee’s computer software program, West, 2nd Floor, Toronto, Ontario, M5V 3E7, Canada, which enables data upload and download to and from the (“ecobee”) and you (either an individual or the entity that you...
  • Page 38 EULA does not apply to or govern LICENSEE’s use the User Manual; (d) except as expressly permitted by the EULA, of or access to the ecobee Web Portal or the ecobee Product, provide, disclose, sublicense, distribute, transfer, assign or...
  • Page 39 36 breach of this EULA affecting or IN THIS EULA, THE PRODUCT TERMS OF SALE AND THE PRODUCT related to a breach or misappropriation of ecobee’s (or its or its WARRANTY, THE SOFTWARE AND SOFTWARE DOCUMENTATION third party licensors’) intellectual property rights in and to the...
  • Page 40 EQUIVALENT TO THE PURCHASE PRICE OF THE ecobee PRODUCT or any other covenant. Any waivers by ecobee must be in ACTUALLY PAID BY LICENSEE. THIS SECTION SHALL SURVIVE A writing and signed by an authorized representative of ecobee.
  • Page 41 EULA and supersedes all prior or contemporaneous agreements, negotiations, representations and proposals, written or oral between ecobee and LICENSEE. The EULA may only be amended or supplemented by written agreement executed by each of the parties.

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