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Related Manuals for Verizon Jetpack MiFi 4510L
Summary of Contents for Verizon Jetpack MiFi 4510L
- Page 1 USER GUIDE VERIZON JETPACK™ MOBILE HOTSPOT MiFi®4510L 90026604 R1...
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Page 2: Software License
©2012 Novatel Wireless, Inc. All rights reserved. The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless, Inc. Patents and Licenses Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents. Software License Proprietary Rights Provisions: The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’... -
Page 3: Table Of Contents
Contents Getting Started ............1 Overview. - Page 4 Updating a Profile Not Currently in Use ..........36 Buttons .
- Page 5 Software Update ............... 67 Update Status .
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Page 6: Getting Started
Getting Started Overview Components Power Management Caring for Your Device... -
Page 7: Overview
Overview Congratulations on your purchase of the Verizon Jetpack™ Mobile Hotspot - MiFi® 4510L for 4G LTE™ and Wi-Fi! With the MiFi 4510L you can access 4G LTE networks for faster apps, uploads and downloads. Connect up to five Wi-Fi enabled devices to the Internet at once - laptops, tablets, e-readers, gaming consoles and more* - and experience download speeds of up to 100 Mbps**. -
Page 8: System Requirements
System Requirements Compatible with all major operating systems • Works with the latest versions of browsers, including Android™, Chrome™, Firefox®, Internet • Explorer®, Safari™ and Mobile Safari™ To use Wi-Fi mode, your computer needs Wi-Fi capability and Internet browser software. Your device must have proper data service to function properly. -
Page 9: Components
Components ➊ ➎ ➍ ➋ ➌ ➊ Micro USB Connector — Connects to the A/C and car chargers. ➋ Master Reset Button — Insert a paperclip in the small hole to reset the device to factory settings. (See How do I reset the MiFi 4510L device back to factory settings? on page 61.) ➌... -
Page 10: Service Status Indicator (Led) States
Service Status Indicator (LED) States LED Color Status Description No Light The device is powered off or otherwise is not receiving power. Yellow Solid The device is in power down mode. Blinking The device is powered off and also charging the battery. Green Solid The device is powered on;... -
Page 11: Service Display States
Service Display States Display Icon Status Description No icons The display is off, and the LED The device is powered off or otherwise is is also off. not receiving power. Network An antenna with 0-4 bars. More bars indicate stronger signal. signal strength Roaming... -
Page 12: Power Management
Power Management Your device will work from its battery or when plugged into a power source. Battery — Charge the battery by plugging in the wall charger. While the battery is charging • the battery icon on the Status Display cycles from one to four bars. When the battery is fully charged, the battery icon is solid. -
Page 13: Caring For Your Device
Use only batteries, chargers and accessories with your device that have been approved by • Verizon Wireless. The failure to use approved batteries, chargers and accessories may increase the risk that your device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage, and may void the product warranty. -
Page 14: Using The Mifi 4510L
Using the MiFi 4510L Accessing the Network Using the Device for the First Time Connecting to the MiFi Device Using the Device After Setup is Complete Accessing the User Guide... -
Page 15: Accessing The Network
802.11n uses the 2.4 GHz frequency with a bandwidth of 150 Mbps. • Speeds shown are those published by Verizon Wireless, Inc. and are theoretical in nature. Actual throughput speed and coverage may vary by network operator. Speed claims not applicable when roaming. -
Page 16: Using The Device For The First Time
Using the Device for the First Time To get started, follow these steps: ➊ Confirm your computer meets the minimum system requirements. (See System Requirements on page 3.) ➋ Assemble the wall charger. (See Assemble the Wall Charger on page 12.) ➌... -
Page 17: Assemble The Wall Charger
Assemble the Wall Charger The wall charger comes with a removable plug. You need to connect it before using the MiFi device for the first time. To assemble the wall charger, follow these steps: ➊ Remove the plug and the wall charger from the package. ➋... -
Page 18: Remove The 4G Lte Sim Card
Remove the 4G LTE SIM Card To remove the 4G LTE SIM Card, follow these steps: ➊ Open the SIM Card cover located on the underside of the MiFi 4510L. Press down on the small black tab to the left side of the SIM Card slot. ➋... -
Page 19: Insert And Charge The Battery
Insert and Charge the Battery IMPORTANT Before you use your device, be sure to charge the battery for at least three hours to ensure a full initial charge. To insert and charge the battery, follow these steps: ➊ Press the button and then slide the cover to open the battery compartment, located on the bottom of the device. - Page 20 Use only batteries and chargers with your device that have been approved by Verizon Wireless. The failure to use approved batteries and chargers may increase the risk that your device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage.
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Page 21: Remove The Battery
Remove the Battery To remove or replace the battery, follow these steps: ➊ Press the button and then slide the cover to open the battery compartment, located on the bottom of the device. Set the cover aside. ➋ Insert your fingernail into the battery removal divot and lift the battery out of the battery compartment. -
Page 22: Battery Tips
WARNING ! Use only batteries and chargers with your device that have been approved by Verizon Wireless. Always use Verizon Wireless original batteries and chargers. The warranty does not cover damage caused by non-Verizon Wireless batteries and/or chargers. It normally takes at least three hours to fully charge the battery with the wall charger. -
Page 23: Power The Mifi 4510L On And Off
Power the MiFi 4510L On and Off Power On Press the Power Button until the LED turns green or violet. • Power Off Press and hold the Power Button until the display turns white and the LED turns amber. •... -
Page 24: Connecting To The Mifi Device
Connect to the network name found on the sticker that appears on the back of the MiFi device as well as on the back of the Activation Guide. The network name or SSID is in the format Verizon MIFI4510L XXXX Secure, where XXXX are four digits unique to your device. ➍... -
Page 25: Using The Device After Setup Is Complete
Using the Device After Setup is Complete You can use the MiFi 4510L as a wireless mobile hotspot to connect your computer and/or (up to a total of five) other Wi-Fi enabled devices to the mobile broadband network. You can customize the MiFi 4510L's settings using MiFi Settings. (See Configuring MiFi Settings page 22.) Normal Use... -
Page 26: Mifi Settings
MiFi Settings Configuring MiFi Settings Login Home Wi-Fi WWAN Security Advanced... -
Page 27: Configuring Mifi Settings
Connect to the SSID or network name that appears on the back of the MiFi device as well as on the back of the Activation Guide. The network name or SSID is in the format Verizon MIFI4510L XXXX Secure, where XXXX are four digits unique to your device. -
Page 28: Login
Login The Login page is the first page you see after connecting and prior to logging in. It contains the status bar, the Connect/Disconnect button, and the Setup Wizard. You can access more information after you log in. Login Type the password (the default password is found on the sticker on the back of the MiFi device, or on the back of the Activation Guide) in the Login field at the top right corner of the window. -
Page 29: Menu Bar
Menu Bar The Menu Bar is the primary navigation for MiFi Settings. You can access each feature under the appropriate menu. -
Page 30: Home
Home The Home page is the first screen you see after logging in to MiFi Settings. It is similar to the Login page, but adds more options in the status bar. It is the main point of entry for everything you do in the browser interface. -
Page 31: Setup Wizard
Setup Wizard The MiFi 4510L Setup Wizard is a quick and convenient way to change your login and Wi-Fi settings. right after you login on the Login page. To launch the Setup Wizard, click the Setup Wizard button on the Home page. - Page 32 The first screen of the Setup Wizard is the MIFI device Password screen. To change your existing MiFi password: ➊ Type your new password in the New Password field. ➋ Type your new password a second time in the Verify New Password field. ➌...
- Page 33 The Wi-Fi Settings screen allows you to change your Wi-Fi profile settings and customize your security options. To change your Wi-Fi Settings: ➊ Check the Change Wi-Fi Settings check box. ➋ Select your preferred security option from the Security drop down menu. ➌...
- Page 34 The Finish screen is where you will confirm and apply the changes you have made using the Setup Wizard. To confirm and apply your changes click Finish.
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Page 35: Wi-Fi
Wi-Fi The Wi-Fi menu takes you to the Wi-Fi screen. The Wi-Fi screen is the screen you use to customize the Wi-Fi profiles. The Wi-Fi screen has the following section: Wi-Fi Profiles (See Wi-Fi Profiles on page 31.) •... -
Page 36: Wi-Fi Profiles
Wi-Fi Profiles The Wi-Fi Profiles section has the following options: Current Profile — The wireless (802.11) profile currently in use. • Selected Profile — The profile settings shown on the page. (See Changing to a Different • Profile on page 34.) Network Name (SSID) —... -
Page 37: Choosing A Profile
Choosing a Profile Your device comes with the Secure profile already set. The following profiles come with your device: Secure — This is the profile you should use most of the time. You can set up this profile with • the security measures you need to use your device safely. - Page 38 Set up a Temporary Hotspot To set up a Temporary Hotspot, follow these steps: ➊ Connect to MiFi Settings and log in. (See Configuring MiFi Settings on page 22.) ➋ Go to the Wi-Fi screen. (See Wi-Fi on page 30.) ➌...
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Page 39: Changing To A Different Profile
Changing to a Different Profile To use a different profile, follow these steps: ➊ Select the desired profile from the Selected Profile drop-down menu. ➋ Wait a moment for the web page to update with the Wi-Fi settings for the selected profile. ➌... -
Page 40: Updating
Updating To update the current profile, follow these steps: ➊ Keep the same profile in the Selected Profile drop-down menu. ➋ Make changes to the profile settings. ➌ Click Apply. If you change the Network Name (SSID), security method, or network key you will need to •... -
Page 41: Updating A Profile Not Currently In Use
Updating a Profile Not Currently in Use To update a profile not currently in use, follow these steps: ➊ Change the Selected Profile drop-down menu to a different profile. ➋ Wait a moment for the web page to update with the Wi-Fi settings for the selected profile. ➌... -
Page 42: Buttons
Buttons Update Profile — Click this button to add changes to a profile not currently in use. This does • not affect the existing Wi-Fi connection between your computer and the device. Apply — Click this button to apply changes to the current profile. •... -
Page 43: Lan
The LAN menu takes you to the LAN screen. The LAN screen gives you settings and information about MiFi 4510L's network. The LAN screen is divided into the following sections: TCP/IP (See TCP/IP on page 39.) • Connected Devices (See Connected Devices on page 39.) •... -
Page 44: Tcp/Ip
TCP/IP IP Address — The IP address for MiFi 4510L. • Subnet Mask — The subnet mask network setting for MiFi 4510L. The default value • 255.255.255.0 is standard for small (class "C") networks. If you change the LAN IP Address, ensure you use the correct Subnet Mask for the IP address range containing the LAN IP address. -
Page 45: Wwan
WWAN The WWAN menu takes you to the WWAN screen. The WWAN screen gives you information about the MiFi 4510L device's Internet connection. The WWAN screen is divided into the following sections: Internet Connection (See Internet Connection on page 41.) • WWAN Settings (See WWAN Settings on page 42.) -
Page 46: Internet Connection
Internet Connection The Internet Connection section shows device settings and status. Status — The status of the Internet connection, usually Connected, Disconnected or Dormant. • Technology — The type of technology used to connect to the Internet. • Received — The amount of data received from the network. •... -
Page 47: Wwan Settings
WWAN Settings To configure the settings, follow these steps: ➊ Select Auto-connect from the Connection Preferred Mode drop-down menu to automatically connect to the Internet when the device is turned on. NOTE The APN is the Access Point Name the device uses to connect to the Internet. This is automatically provided by your wireless carrier. -
Page 48: Security
Security The Security Menu takes you to the following screens: Admin Password (See Admin Password on page 43.) • MAC Filter (See MAC Filter on page 45.) • Port Filtering (See on page 48.) • Admin Password The Admin Password screen enables you to set the administration password. This is the password you use to log in to MiFi Settings. -
Page 49: Set Administration Password
Set Administration Password The default password is admin. To set or change the administration password, follow these steps: ➊ Type your current password in the Current Password box. ➋ Type the new password (it must have between 4 and 64 characters) in the New Password box. -
Page 50: Mac Filter
MAC Filter The MAC Filter screen enables you to allow specific devices to connect to MiFi 4510L's wireless network. For example, if you put the MAC address for your Wi-Fi-enabled mobile phone and the MAC addess for your computer in the MAC Filter Trusted Client List, then only those devices can connect to MiFi 4510L. -
Page 51: Enable Mac Filter
Enable MAC Filter The Enable MAC Filter checkbox enables or disables the MAC Filter feature. When the feature is enabled (checked), you must add the MAC address for the device to • the Trusted Client List. If a device not in the list tries to connect to the MiFi 4510L wireless network, the connection is blocked even if the device has the correct network name (SSID) and network key (Wi-Fi passkey). -
Page 52: Add Trusted Client Mac Address
Add Trusted Client MAC Address To add a device to the Trusted Client List, follow these steps: ➊ Type the Wi-Fi-enabled device's MAC address in the Add Trusted Client MAC Address field. You can use either ":" or "-" as the separator (for example, 00:21:9B:1C:64:34 or 00-21-9B-1C- 64-34). -
Page 53: Buttons
Remove a Device from the Trusted Client List To remove a device from the Trusted Client List, follow these steps: ➊ Click on the device in the Trusted Client List to select it. ➋ Click Delete Client. Buttons Delete Client — Click this button to remove a device from the Trusted Client List. •... -
Page 54: Port Filtering
Port Filtering The Port Filtering screen allows you to block outgoing Internet connections. You can set a list of Allowed Applications to only allow certain programs to connect to the Internet. The Port Filtering screen is divided into the following sections: Enable Port Filtering (See Enable Port Filtering on page 50.) -
Page 55: Enable Port Filtering
Enable Port Filtering The Enable Port Filtering checkbox enables or disables the Port Filtering feature. When the feature is enabled (checked), you must select a port filtering application in the • Allowed Applications list to allow that application to connect to the Internet. For example, if you select VPN in the Allowed Applications list but do not select HTTP, you can connect to a VPN server but you cannot connect to a web page using your Internet browser. -
Page 56: Allowed Applications
Allowed Applications Enable each port filtering application that needs to be able to access the Internet. When port filtering is enabled, all other applications are blocked. -
Page 57: Custom Applications
Custom Applications This page has no effect unless the Port Filtering feature is enabled. Click Custom Applications to open the Custom Applications screen. The Custom Applications screen uses check boxes to enable port filtering. You must enable custom applications so they can connect to the Internet, and you need to know details of the traffic used and generated by the applications you wish to define. -
Page 58: Buttons
Port Ranges You can define up to five port ranges for each application. Each port range has the following options: Start Port — Type the beginning of the range of port numbers used by outgoing traffic • for this application. Use as many rows as necessary to define the required number of port ranges. -
Page 59: Advanced
Advanced The Advanced Menu takes you to the following screens: Settings (See Settings on page 55.) • Config File (See on page 57.) • Diagnostics (See on page 60.) • Port Forwarding (See Port Forwarding on page 64.) • Power (See Power on page 66.) •... -
Page 60: Settings
Settings The Advanced Settings screen is divided into the following sections: Wi-Fi (See on page 55.) • Router (See Router on page 56.) • System (See on page 56.) •... -
Page 61: Wi-Fi
Wi-Fi The Network Name (SSID) broadcast enable check box enables or disables the SSID broadcast feature. If this is enabled (checked), MiFi 4510L's wireless network appears in the Available Wireless • Networks list on your computer or portable device. If this is disabled (un-checked), the MiFi 4510L is not listed and its network name (SSID) must •... -
Page 62: System
System The Enable Logs check box enables or disables the System log feature. If this is enabled (checked), you can view the system log on the Diagnostics screen. (See on • page 60.) If this is disabled (un-checked), you cannot view the system log on the Diagnostics screen. •... -
Page 63: Config File
Config File The Config File screen provides the ability to download (back up) a copy of the configuration settings from MiFi 4510L to a file on your computer, or restore (upload) a previously-saved configuration file from your computer to MiFi 4510L. This configuration file contains all settings for the Access Point and Router functions of the MiFi 4510L. -
Page 64: Config File Download
Config File Download Click Download File to download a copy of the current configuration, and store the file on your computer. You are prompted to save the file; you can choose to rename it. -
Page 65: Config File Upload
Config File Upload Use this feature to restore a previously-saved configuration file to MiFi 4510L. This overwrites all existing settings with the information stored in the config file. To upload a configuation file, follow these steps: ➊ Click Browse (Windows) or Choose File (Mac) to browse to the config file you previously downloaded to your computer. -
Page 66: Diagnostics
Diagnostics The Diagnostics screen shows information about the MiFi 4510L firmware and other system-level information. You can also view the system log. This screen is used mostly for troubleshooting and is not required for normal operation. The Diagnostics screen is divided into the following sections: System Information (See System Information on page 62.) -
Page 67: System Information
System Information This section contains detailed information about the MiFi 4510L. MiFi Manufacturer — The manufacturer of the MiFi 4510L. • Model — The model number or name of the MiFi 4510L. • IMEI — The International Mobile Equipment Identity (IMEI) number for the MiFi 4510L. •... -
Page 68: System Status
System Status Modem Status — Click this button to view more information about the modem status. This • information is mostly used for troubleshooting. System Log — Click this button to view the System Log. The System Log records various •... -
Page 69: Port Forwarding
Port Forwarding The Port Forwarding feature allows incoming traffic (from the Internet) to be forwarded to a particular computer or device on MiFi 4510L's wireless network. Normally, incoming traffic from the Internet is blocked. You need to use Port Forwarding to allow Internet users to access any server you are running on your computer, such as a Web server, FTP server, or E-mail server. -
Page 70: Port Forwarding Applications
Port Forwarding Applications To use any of the common server applications listed, follow these steps: ➊ Install the application on a computer that is connected to MiFi 4510L's wireless network (WLAN). ➋ Ensure the computer is connected to MiFi 4510L, and record the computer's IP address for the MiFi Settings Web UI. -
Page 71: Power
Power The MiFi 4510L can turn itself off when not in use. When using battery power, automatic shutdown greatly extends the battery life. To start up again, press the power button. The Power Management screen contains the following section: Automatic Shutdown (See Automatic Shutdown on page 66.) •... -
Page 72: Software Update
Software Update The Update Software screen contains the following sections: Update Status (See Update Status on page 67.) • Last Update (See Last Update on page 67.) • History (See History on page 67.) • Update Status The Update Status section provides current software update information. To check for current software updates, click Check for Update. -
Page 73: Troubleshooting
Troubleshooting Overview Common Problems and Solutions Technical Support... -
Page 74: Overview
Overview When properly installed, the MiFi 4510L is a highly reliable product. Most problems are caused by one of these issues: System resources required by the device are being used by other devices. • Network coverage is unavailable due to coverage area, an account problem, or a network •... -
Page 75: Common Problems And Solutions
Common Problems and Solutions The following are some common troubleshooting solutions. My MiFi 4510L just powered off without my pressing the power button. Why? This may occur under any of the following circumstances: Pressing the Master Reset button • Restarting the device •... - Page 76 How do I reset the Access Point and Router settings back to factory settings? To reset the access point and router settings, follow these steps: ➊ Connect to MiFi Settings by connecting your computer to the MiFi wireless network and going to http://admin.mifi http://192.168.1.1...
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Page 77: Customer Service
Customer Service For Customer Service while in the U.S. or Canada, contact Verizon Wireless at 1-800-786-8419. Data Technical Support For additional information and technical support for Verizon Wireless devices, you can visit the Verizon Wireless Data Technical Support page at: http://support.verizonwireless.com/contact_us/. -
Page 78: Product Specifications And Regulatory Information
Product Specifications and Regulatory Information Product Specifications Regulatory Statements Wireless Communications Limited Warranty and Liability Safety Hazards Proper Battery Use and Disposal... -
Page 79: Product Specifications
LTE, CDMA 1X/EV-DO Rev A Wireless Network – 802.11 b/g/n Wi-Fi Mode Default SSID Verizon MIFI4510L XXXX Secure (see the sticker on the back of your device or on the back of your Activation Guide for your SSID and Wi-Fi/Admin password) Battery •... -
Page 80: Regulatory Statements
Regulatory Statements Federal Communications Commission (FCC) and Industry Canada (IC) Notice Electronic devices, including computers and wireless modems, generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations. This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device, pursuant to part 15 of the FCC Rules and Industry Canada ICES-003. -
Page 81: Wireless Communications
Wireless Communications IMPORTANT Due to the transmission and reception properties of wireless communications, data occasionally can be lost or delayed. This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path. Although data loss is rare, the environment where you operate the modem might adversely affect communications. -
Page 82: Safety Hazards
Safety Hazards Do not operate the MiFi 4510L device in an environment that might be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off the host device when instructed to do so, or when you suspect that it might cause interference or danger. - Page 83 Electrostatic discharge (ESD) Electrical and electronic devices are sensitive to electrostatic discharge (ESD). Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device. If the software is not operational after an ESD occurrence, then restart your computer.
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Page 84: Proper Battery Use And Disposal
Proper Battery Use and Disposal IMPORTANT In event of a battery leak: • Do not allow the liquid to come in contact with the skin or the eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice. • Seek medical advice immediately if a battery has been swallowed. -
Page 85: Glossary
Glossary... - Page 86 Glossary ● 3G — Third Generation. 3G refers to the third generation of mobile telephony technology. ● 4G LTE — Fourth Generation. 4G LTE refers to the fourth generation of mobile telephony technology. ● 802.11 (b, g, n) — A set of WLAN communication standards in the 2.4, 3.6 and 5 GHz frequency bands. ●...
- Page 87 ● LTE — Long Term Evolution. A wireless broadband technology designed to support roaming Internet access via cell phones and handheld devices. Because LTE offers significant improvements over older cellular communication standards, some refer to it as a 4G (fourth generation) technology along with WiMax.
- Page 88 ● USB Port Types — The USB ports on computers and hubs have a rectangular Type A socket, and peripheral devices have a cable with a Type A plug. Peripherals that do not have an attached cable have a square Type B socket on the device and a separate cable with a Type A and Type B plug. Ports and connectors are available in different sizes (for example, standard, mini, and micro).