Voice Messages; Manager And Secretary Function; Blf Function - Huawei V100R001C02 User Manual

Ip phone espace 6830
Hide thumbs Also See for V100R001C02:
Table of Contents

Advertisement

Huawei IP Phone eSpace 6830
User Manual

5.2.10 Voice Messages

The ways to check voice messages are as follows:

5.2.11 Manager and Secretary Function

After a line of the manager's phone is bound to a line of the secretary's phone, all calls to the
manager will be connected to the secretary's phone at the same time. The secretary determines
whether to transfer the call to the manager.
Assume that manager A's phone has two lines. LINE 1 is bound to LINE 1 of secretary B's
phone, and LINE 2 is a private line. The following describes the manager and secretary
function's process.
1.
2.
3.
4.
5.
6.

5.2.12 BLF Function

After the BLF function is enabled for eSpace 6830, you can press the corresponding DSS key
to check the status of the monitored phone. You can press this key to directly make a call to
the specified number.
Issue 01 (2011-09-07)
Each line has a separate voice mail account. Each account requires a voice mail portal number to be
configured through the Voice Mail User ID field.
Check each line for waiting tone (discontinuous).
For details on how to configure the manager and secretary service, see the Huawei IP Phone eSpace
6810&6830&6850&6870 Administrator Guide or contact the administrator.
Customer C calls manager A.
The phone of secretary B rings. The LINE 1 indicator on both manager A's phone and
secretary B's phone blinks.
Secretary B presses the LINE1 key and answers the call.
Secretary B presses the soft key SeizeLine soft key and enters the number of the
manager A's private line to call manager A.
The call between secretary B and customer C is held.
Manager A presses the LINE2 key and answers the call from secretary B.
Manager A presses the LINE1 key and talks with customer C.
The call between manager A and secretary B is held. If secretary B hangs up, the call
ends.
Manager A or customer C hangs up.
The call ends, and the LINE 1 indicator is off.
The eSpace 6830 allows one manager's phone to be bound to a maximum of two secretaries' phones,
and one secretary's phone to be bound to a maximum of four managers' phones.
If two secretaries serve a manager, only one secretary answers the call and transfers it to the
manager.
For details on how to configure the BLF service, see the Huawei IP Phone eSpace
6810&6830&6850&6870 Administrator Guide or contact the administrator.
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
5 Using the eSpace 6830
23

Advertisement

Table of Contents
loading

Table of Contents