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Possible Problems
Permission Denied.
RMI server error (part-code, error-
number)
Unable to display help message
Unable to get serial number
Unable to get time range for
monitoring
Unable to read command file: file
Unable to use the command:
command
Unable to use the group name:
operand
Unknown host: host
Unsupported command: command
Unsupported operand: operand
Unsupported option: option
Some file exists in path.
What do you do?
clear(c)/update(u)/stop(p)
You selected "action". Is it OK?
(y/n)
Specify the following subcommand
before login subcommand: retry
8-6
Hitachi Universal Storage Platform V/VM Hitachi Performance Manager User's Guide
Probable Causes and Recommended Action
The user ID does not have the required permission.
The user ID needs to have at least one of permissions for
Performance Monitor, TrueCopy, TrueCopy for IBM z/OS,
Universal Replicator, and Universal Replicator for IBM z/OS.
An error occurs at the RMI server. For detailed information,
see the Storage Navigator Messages.
The Export Tool cannot display the online help due to a
system error.
The Export Tool cannot obtain the serial number due to a
system error.
The SVP does not contain monitoring data.
The Export Tool cannot read the command file. Specify the
name of the command file correctly.
The specified subcommand is unavailable because you
logged in as a storage partition administrator.
The specified operand of the group subcommand is
unavailable because you logged in as a storage partition
administrator.
The Export Tool cannot resolve the host name. Specify the
correct host name.
The Export Tool does not support the specified command.
Specify a correct command.
The specified operand is not supported. Correct the specified
operand.
The specified option is not supported. Correct the specified
option.
Files exist in path.
If you want to clear the files, press the <c> key.
If you want to overwrite the files, press the <u> key.
If you want to stop the operation, press the <p> key.
When you press a key, a message appears and asks
whether to perform the specified action.
To perform the specified action, press the <y> key.
To cancel the specified action, press the <n> key.
The retry subcommand is written in an incorrect position in
the command file.
Write the retry subcommand before the login subcommand.
Troubleshooting
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