Section 4 — Troubleshooting - Keurig K40 Elite Owner's Manual

SECTION 4
SITuaTIon SoLuTIon
Brewer does not Plug brewer into an independent outlet.
•
have power Check to be sure that it is plugged in securely.
•
Plug into a different outlet.
•
Reset your home's circuit breaker, if necessary.
•
Make sure that the Power Button has been turned on
•
and the green Power Light is illuminated.
Brewer will After placing the K-Cup
•
not brew Holder, make sure that the Handle is pushed down
securely and the blue Brew Buttons are flashing.
If the blue Add Water Light is illuminated, add water to
•
Water Reservoir. Fill to and not beyond the MAX FILL
line. Make sure the Water Reservoir is seated properly
in its base.
If the blue Add Water Light continues to be illuminated
•
even after refilling, contact Customer Service at
1.866.901.BREW (2739).
If the blue Add Water Light, red Heating Light and
•
Small Mug Button are all flashing simultaneously, see
next situation.
Blue Add Water Completely remove the Water Reservoir and
•
Light, red Heating thoroughly clean (refer to page 11). Ensure the
Light and Small Water Reservoir is filled to and not beyond the MAX
Mug Button FILL line. Return it to the brewer and ensure it is
are all flashing seated properly, then press the flashing Small
simultaneously Mug Button.
If you have completed the above procedure two times
•
and the situation persists, contact Customer Service
at 1.866.901.BREW (2739).
Troubleshooting
pack in the K-Cup
®
SITuaTIon
Brewing a
partial cup
Pack
®
Brewer shuts off
automatically
Water appears in
the Brewer base
with the Water
Reservoir removed
If any problems persist, contact Customer Service at 1.866.901.BREW (2739)
13
SoLuTIon
The Exit Needle may be clogged (refer to page 11).
•
Clean K-Cup Pack Holder if necessary and rinse
• ®
under faucet (refer to page 10).
The Water Reservoir may have been removed during
•
brewing. Replace the Water Reservoir and perform a
cleansing brew without a K-Cup
If the red Descale Light is illuminated, de-scale the
•
brewer (refer to page 11).
If you have repeated the de-scale procedure on
•
your brewer two times and it is still only brewing
a partial cup, contact Customer Service at
1.866.901.BREW (2739).
Check to make sure that the Auto Off Timer feature
•
has not been enabled. If the green Auto Off Light is
illuminated, press the black Auto Off Button to disable
the Auto Off Timer feature.
It is normal for a small amount of water (less than
•
10 ml) to collect if the Water Reservoir is not seated
for a period of time. This will not affect the operation
of the brewer.
Use clean cloth or paper towel to absorb the water.
•
Return the Water Reservoir back to the brewer base
•
(refer to page 6, fig. 2).
pack.
®