Led Combinations - Possible Failure Reason - Recommended Action - Samsung SCS-2U01 User Manual

Fast NA
Blinking
BLUE
Solid Internal power failure NE is in POST progress GPSR
Magenta
Solid NA
Green
Slow NA
Blinking
Green
Solid NA
Yellow
Slow NA
Blinking
Yellow
The table below shows what each LED represents. Each LED status is unrelated to the other LEDs. For LED combinations please see "LED Combinations - Possible Failure Reason - Recommended Action"
on page 22.
Legend:
NA Not applicable
* GPS Position/time fix attained but now no usable GPS signals
** Holdover time has exceeded 1 minute.
*** To alert the user that the Network Extender for Business is about to temporarily go out of service. A call
in progress is allowed to complete before it goes out of service.

LED Combinations - Possible Failure Reason - Recommended Action

Power System
LED LED
OFF X
Solid X
Magenta
Solid X
BLUE
Solid Solid
BLUE RED
Power System
LED LED
22
NA NA
Communication
failure alarm
issued
1x is In-service but DO NA
is in error
Software download in NA
progress. LED stays the
same until the Network
Extender for Business
ready for a restart.***
DO is In-service but 1x NA
is in error
Software download in NA
progress. LED stays the
same until the Network
Extender for Business
ready for a restart.***
GPS WAN
LED LED
X X
X X
X X
X Solid
BLUE
GPS WAN
LED LED
Indicates traffic activity
(voice or data) on the NE.
NA
NA
NA
NA
NA
STATUS Possible
FAILURE
REASONS
Power Power failure.
•
issue. • Improper power Connection.
Power Power failure of power supply.
•
issue.
Ethernet Improper internet connection.
•
issue.
• Internet Outage.
System Reasons:
•
- Internet failure.
issue.
- DNS failure.
• Causes:
- Internet outage.
- DNS server issue.
- Incorrect SG domain name.
Symptom: Network Extender for
•
Business restarts every 3 minutes.
STATUS Possible
FAILURE
REASONS
RECOMMENDED
ACTION
*If the listed actions don't work, escalate the
issue to next level of support.
Check the power cable connection.
•
• Check if socket has power.
Check the power cable connection.
•
Check the ethernet cable connections and
the internet.
Check the Internet connection and if the
home router is supported.
RECOMMENDED
ACTION
*If the listed actions don't work, escalate the
issue to next level of support.