Samsung SCS-2U01 User Manual page 25

Solid Fast
BLUE blinking
RED
Solid Slow
BLUE blinking
RED
Power System
LED LED
Solid Slow
BLUE
blinking
RED
Solid Slow
BLUE
blinking
RED
Solid Slow
BLUE
blinking
RED
Solid Slow
BLUE
blinking
RED
Solid Solid
BLUE BLUE
X Solid
BLUE
Solid Solid
BLUE BLUE
GPS WAN
LED LED
Solid Solid
RED BLUE
Solid X
Magenta
Fast Solid
blinking BLUE
RED
Fast Solid
blinking BLUE
RED
Slow Solid
blinking BLUE
RED
System • Reason:
Failure. Failure to setup VPN.
Cause:
•
AAA provisioning, SG or DNS issue.
• Symptom: Network Extender for
Business restarts every 5 minutes.
System Reason:
•
Failure. Configuration file download failure.
• Cause:
Slow internet connection.
Symptom: Network Extender for
Business restarts every 5 minutes.
• Reason:
RF related issue.
Cause:
•
Check Network Extender for Business
failure list.
• Symptom: Network Extender for
Business stays in slow blinking
blue.
• Reason:
JMS/SMS provisioning issue.
Cause:
•
JMS/SMS provisioning error.
• Symptom: Network Extender for
Business restarts every 6 minutes
STATUS Possible
FAILURE
REASONS
GPS Reason:
•
issue. - GPS Failure.
• Causes:
- No satellites acquired.
GPS • Reason:
issue. - GPSR H/W Failure.
Causes:
•
- GPSR H/W Failure.
GPS Reason:
•
issue. - GPS Failure.
Causes:
•
- Not enough satellites acquired
GPS Reason:
issue. - GPS Failure.
Causes:
- Not enough satellites acquired.
GPS Condition- • Causes:
Holdover Exceeded - Holdover time exceeded 1 minute.
- GPS server provisioning issue.
• Check AAA provisioning.
Check SG health.
•
Check DNS.
•
Escalate the issue to next level of support.
RECOMMENDED
ACTION
*If the listed actions don't work, escalate the
issue to next level of support.
Ask the customer to connect GPS antenna
•
extension cable.
• Check the GPS server provisioning for this
Network Extender for Business.
Check if the Network Extender for
•
Business was initially provisioned with
proper zip code.
No Action.
Ask the customer to connect GPS antenna
•
extension cable.
Check the GPS server provisioning for this
•
Network Extender for Business.
• Check if the Network Extender for
Business was initially provisioned with
proper zip code.
No Action
• Ask the customer to connect GPS antenna
extension cable.
Check the GPS server provisioning for this
•
Network Extender for Business.
LED Guide 23