Troubleshooting And Maintenance; Troubleshooting Error Conditions - Dell PowerVault Storage Area Network Administrator's Manual

Troubleshooting and Maintenance

This topic provides an overview of the basic troubleshooting and maintenance information that is available to help you
better understand the current state of your DR Series system. The following list of information sources can aid you in
understanding the current state of and maintaining your system:
• System alert and system event messages:
for more information, see
system alerts and system events.
• Diagnostics service:
for more information, see
• Maintenance mode:
for more information, see
• Support mode:
for more information, see
• Scheduling system operations:
for more information, see
• Scheduling Replication operations:
for more information, see
• Scheduling Cleaner operations:
for more information, see

Troubleshooting Error Conditions

To troubleshoot error conditions that disrupt your normal DR Series system operations, complete the following
1. Generate a DR Series system diagnostics log file bundle if one has not already been automatically created.
For more information, see
2. Check the system alert and system event messages to determine the current status of your DR Series system.
For more information, see
System Events.
3. Verify if the DR Series system has recovered or whether it has entered into Maintenance mode or Support mode.
For more information, see
Support Mode.
4. If you cannot resolve the issue using the information in this DR Series system documentation, then read
Contacting Dell Support, and seek assistance from Dell Support.
DR Series System Alert and Event
About the Diagnostics Service.
About the DR Series Maintenance
About the DR Series Support
Scheduling DR Series System
Creating a Replication Schedule.
Creating a Cleaner Schedule.
Generating a Diagnostics Log
DR Series System Alert and Event
About the DR Series System Maintenance Mode
Messages, which provides a tables that list the
Mode.
Mode.
Operations.
File.
Messages, Monitoring System
and About the DR Series System
9
Alerts, and Monitoring
Before
149