Packard Bell EasyNote LJ65 Service Manual
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Packard Bell EasyNote LJ65 Service Manual

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Packard Bell EasyNote LJ65
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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  • Page 1 Packard Bell EasyNote LJ65 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made to this service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 Preface Before using this information and the product it supports, please read the following general information. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.

  • Page 7: Table Of Contents

    Table of Contents System Specifications Features ............1 System Block Diagram .
  • Page 8 Table of Contents Removing the Media Board ........68 Removing the Keyboard .
  • Page 9 Packard Bell EasyNote LJ65 FRU List ........180...
  • Page 10 Table of Contents Test Compatible Components Microsoft® Windows® Vista Environment Test ......200 Online Support Information Index...

  • Page 11: System Specifications

    Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: NOTE: Items marked with * denote only selected models. Operating System • Genuine Windows Vista® Home Premium Platform • Intel® Centrino® processor technology, featuring: • Intel®...

  • Page 12: Storage Subsystem

    • HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content Protection) support Storage subsystem • 160/250/320/500 GB hard disk drive • Media card reader, supporting: • Secure Digital™ (SD) Card, MultiMediaCard (MMC), Memory Stick™ (MS), Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD) •...

  • Page 13: Power Subsystem

    Power subsystem • ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes • 4800 mAh 8-cell Li-ion battery pack with discrete graphics: • 3-hour, 20-minute battery life • 3-pin 90 W AC adapter • 4400 mAh 6-cell Li-ion battery pack with integrated graphics: •...

  • Page 14: System Block Diagram

    System Block Diagram Chapter 1...

  • Page 15: Your Notebook Tour

    Your Notebook tour After knowing your computer features, let us show you around your new computer. Front View Ventilation fan Component Icon Description Ventilation fan Helps cool internal components. Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

  • Page 16: Left View

    Left View Ethernet Headphone jack port jack Memory card Kensington Power HDMI out Monitor Microphone reader lock slot connector jack port port jack Component Icon Description Kensington™ Secure your notebook to an object by connecting a lock slot Kensington cable lock to this slot. Power connector Plug the AC adapter cable into this connector.

  • Page 17: Right View

    Right View Modem DVD drive Power USB port jack button Component Icon Description USB port Plug a USB device (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into this port. DVD drive Insert CDs or DVDs into this drive. Modem jack Plug a dial-up modem cable into this optional jack.

  • Page 18: Bottom View

    Bottom View Battery Ventilation Battery slots and lock cooling fan Battery latch Hard drive Memory/ Hard drive bay Component Icon Description Battery Provides power when the notebook is not plugged into AC power. Battery lock Slide to unlock the battery. Battery latch Slide to release the battery.

  • Page 19: Keyboard Area (Selected Models)

    Keyboard Area (selected models) Speakers Capacitive Status touch keys indicators Keyboard Power/Battery Touchpad indicators Component Icon Description Speakers Left and right speakers deliver stereo audio output. Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used.

  • Page 20: Lcd Panel

    LCD Panel Microphone Webcam Component Icon Description Webcam Use to let others see who they are communicating with when making VoIP calls. Microphone Use to talk through when making Voice over Internet Protocol (VoIP) calls. Chapter 1...

  • Page 21: Status Indicators

    Status Indicators Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located below the screen. Num lock Battery Bluetooth Power Caps lock Indicator Icon Description...

  • Page 22: Touchpad Basics

    TouchPad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions.

  • Page 23: Using The Keyboard

    Using the Keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for the numeric keypad. Function keys/ System...

  • Page 24: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Pressed alone, this key has the same effect as clicking on the Windows Start button; Windows key it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...

  • Page 25: System Keys

    System Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, Bluetooth and WiFi. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Function Key Description Turn the capacitive touch key LEDs on or off.

  • Page 26: Using The System Utilities

    Using the System Utilities Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the display box and then click the check box Extend my windows desktop onto this monitor.

  • Page 27: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification Intel® Core™ 2 Duo T6400 2.0GHz Core Logic Intel PM45 ICH9-M Power See table below On-die Cache 2 MB Front Side Bus 800 MHz Processor Specifications Cache Core Item Cores Package Acer P/N Speed Speed Tech...
  • Page 28 Northbridge Item Specification Chipset Intel PM45 Features • Intel® Active Management Technology (Intel® AMT) 4.0 • Dual-channel DDR3 and DDR2 memory support • 1066 MHz system bus • PCI Express* x16 graphics port and PCI Express x1 I/O ports • Serial ATA •...
  • Page 29 Item Specification Supports maximum memory size 4 GB (8 GB for 64-bit OS) Supports DIMM type DDRIII Supports DIMM Speed 800 MHz Supports DIMM voltage 1.5V Cache 1, 2, or 6 MB L2 Memory Combinations Slot 1 Slot 2 Total Memory 512MB 512MB 1024MB...
  • Page 30 Wireless Module 802.11b/g Item Specification Manufacturer Model Modem Device • Interface Bluetooth Item Specification Model Operating Frequency Channel Numbers Transmitter Output Power Coverage Receiver Sensitivity Maximum Receiver Signal Operating Voltage Interface Hard Disk Drive Interface Item Specification Vendor Seagate Model Name ST9160310AS ST9320320AS ST9500325AS...
  • Page 31 Item Specifications Spindle speed (RPM) 5400 Performance Specifications Buffer size Interface SATA Internal transfer rate 363 ~ 952 typical (Mbits/sec, max) I/O data transfer rate 3Gbits/s DC Power Requirements Voltage +5.0V ± 5%. Hard Disk Drive Interface (cont) Item Specifications Vendor &...
  • Page 32 Item Specifications Internal transfer 106 MB max. rate (Mbits/sec, max) I/O data transfer 3 GB/s rate DC Power Requirements Voltage +5.0V ± 5% Super-Multi Drive Module Item Specification Vendor & model name HLDS/GSA-T50, Toshiba Digi/TS-L633A Performance Specification With CD Diskette With DVD Diskette Transfer rate (MB/sec) Sustained:...
  • Page 33 Item Specification Applicable disc format Write: DVD Data & Video CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-2, CD-i, Video- CD, CD-Text Read: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-Video, DVD-Audio, SACD (Hybrid), UDF DVD, DVD-R, DVD-R DL, DVD-R 3.95 GB, DVD-R Authoring, DVD-R Multi-Border, DVD-RW, DVD+R, DVD+R DL, DVD+R Multi- Session, DVD+RW, DVD-RAM V1.0, DVDRAM V2.0 &...
  • Page 34 Item Specification Buffer Memory 2 MB Interface SATA Applicable disc format CD-DA, CD-TEXT, CD ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Form-2, CD-I Ready, Video-CD (MPEG-1), Photo-CD, Enhance CD, CD extra, I-Trax CD and UDF DVD-ROM, DVD-Video, DVD-Audio, DVD-R single/multi border(s) DVD+R single/multi session(s) DVD-RW DVD+RW DVD-RAM BD-ROM ver2.0, UDF2.5 BD-R ver1.0 and ver2.0, UDF2.5 BD-RE ver2.0 and ver3.0, UDF2.5 BD-hybrid (only BD part)
  • Page 35 Audio Interface Item Specification Audio Realtek ALC272 Azalia Codec and Amplifier G1454 Controller • Features • HD Audio • SNR > 85,High-performance DACs with 95dB SNR (A-Weighting), ADCs with 85dB SNR (A-Weighting) • Internal Digital Microphone • Two speakers, max. 1W output for each •...
  • Page 36 Item Specification Screen Diagonal (mm) 439.4 Display Area (mm) 382.08 x 214.92 Display resolution (pixels) 1600x900 Pixel Pitch 0.2388 Display Mode Normal white Typical White Luminance (cd/m (also called Brightness) Contrast Ratio 500:1 Response Time (Optical Rise Time/ Fall Time) msec Typical Power Consumption (watt) Weight (g) 580 Max.

  • Page 37: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 38: Information

    Information The Information screen displays a summary of your computer hardware information. I n s y d e H 2 0 S e t u p U t i l i t y R e v . 3 . 5 Information Main Advanced...

  • Page 39: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. I n s y d e H 2 0 S e t u p U t i l i t y R e v .

  • Page 40: Advanced

    Advanced The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values.
  • Page 41 Parameter Description Submenu Items Video Enter the Video Configuration menu. • Render Standby Configuration • IGD—Device2, Function1 • IGD—Pre-allocat Memory • IGD—DVMT Size • Clock Chip Initialize • Enabled CK SSC • IGD—Boot Type • IGD—LCD Panel Type • IGD—TV •...

  • Page 42: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. I n s y d e H 2 0 S e t u p U t i l i t y R e v . 3 . 5 Information Main Advanced...

  • Page 43: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: S e t S u p e r v i s o r P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d Type a password in the “Enter New Password”...

  • Page 44: Changing A Password

    Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. S e t S u p e r v i s o r P a s s w o r d E n t e r C u r r e n t P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d...

  • Page 45: Power

    Power The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values.
  • Page 46 The table below describes the items, menus, and submenus in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Submenu Items Advanced CPU Enter the Advanced CPU Control menu. • P-States (IST) Control • Boot performance mode •...

  • Page 47: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Select Boot Devices to select specific devices to support boot. I n s y d e H 2 0 S e t u p U t i l i t y R e v .

  • Page 48: Exit

    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. I n s y d e H 2 0 S e t u p U t i l i t y R e v .

  • Page 49: Bios Flash Utilities

    BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 50: Dos Flash Utility

    DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
  • Page 51 In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. Flash is complete when the message Flash programming complete displays. Chapter 2...

  • Page 52: Winflash Utility

    WinFlash Utility Perform the following steps to use the WinFlash Utility: Double-click the WinFlash executable. Click OK to begin the update. A progress screen displays. Chapter 2...

  • Page 53: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section provides you with details about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is generated. To reset the HDD password, perform the following steps: After the error is displayed, select the Enter Unlock Password option on the screen.
  • Page 54 Removing BIOS Passwords: To clear the User or Supervisor passwords, open the RAM door and use a metal instrument to short the RTC_RST jumper. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: From a DOS prompt, execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen.

  • Page 55: Using Boot Sequence Selector

    Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen. Select the desired boot sequence by entering the corresponding sequence. For example, enter BS2 to change the boot sequence to HDD | CD ROM | LAN | Floppy.

  • Page 56: Using Dmitools

    Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to be used in the DMI pool for hardware management. When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware before sending to the operating system (Windows, etc.).

  • Page 57: Using The Lan Mac Eeprom Utility

    Using the LAN MAC EEPROM Utility You can use the MAC.BAT utility to write the MAC.CFG file to the EEPROM under DOS mode. Use a text editor (for example: Notepad) to open the MAC.CFG file. You can see the MAC.CFG contents as below: WriteData = ‘001122334455' MAC value...
  • Page 58 Chapter 2...

  • Page 59: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement IMPORTANT:The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 60: General Information

    General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3.

  • Page 61: External Module Disassembly Process

    External Module Disassembly Process IMPORTANT:The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 62: Removing The Battery Pack

    Removing the Battery Pack 1. Turn computer over. Slide the battery lock in the direction shown. 2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2). Chapter 3...

  • Page 63: Removing The Sd Dummy Card

    Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull the card out from the slot. Chapter 3...

  • Page 64: Removing The Lower Covers

    Removing the Lower Covers 1. See “Removing the Battery Pack” on page 52. 2. Loosen the five captive screws in the memory and HDD covers. HDD2, WLAN, and Memory Cover HDD1 Cover 3. Remove the HDD1 Cover. 4. Remove the HDD2, WLAN, and Memory Cover as shown. Chapter 3...

  • Page 65: Removing The Optical Drive Module

    Removing the Optical Drive Module 1. See “Removing the Lower Covers” on page 54. 2. Remove the screw securing the ODD module. Step Size Quantity Screw Type ODD Module M2.5*5 3. Insert a suitable tool into the access slot as shown. Gently lever the ODD module out of the chassis. 4.
  • Page 66 5. Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step Size Quantity Screw Type ODD Bracket M2*3 6. Remove the ODD bezel by rotating the top edge downward and pulling it clear of the module. Chapter 3...

  • Page 67: Removing The Dimm Modules

    Removing the DIMM Modules 1. See “Removing the Lower Covers” on page 54. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps for the second DIMM module if present. Chapter 3...

  • Page 68: Removing The Wlan Module

    Removing the WLAN Module 1. See “Removing the Lower Covers” on page 54. 2. Remove the adhesive tape securing the Antenna cables in place. 3. Disconnect the antenna cables from the WLAN Module. NOTE: Cable placement is Black to the MAIN terminal (left) and White to the AUX terminal (right). Chapter 3...
  • Page 69 4. Move the Antennas away and remove the two screws to release the WLAN Module. Step Size Quantity Screw Type WLAN Module M2*3 5. Detach the WLAN Module from the WLAN socket. NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage. Chapter 3...

  • Page 70: Removing The Primary Hdd Module

    Removing the Primary HDD Module 1. See “Removing the Lower Covers” on page 54. 2. Using the pull-tab, slide the HDD Module in the direction of the arrow to disconnect the interface. 3. Lift the HDD Module clear of the HDD bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
  • Page 71 5. Remove the HDD from the carrier. Chapter 3...

  • Page 72: Removing The Secondary Hdd Module

    Removing the Secondary HDD Module NOTE: The Secondary HDD is optional and may not be present. 1. See “Removing the Lower Covers” on page 54. 2. Using the pull-tab, slide the HDD Module in the direction of the arrow to disconnect the interface. 3.
  • Page 73 4. Remove the four screws (two each side) securing the hard disk to the carrier. Step Size Quantity Screw Type HDD Carrier M3*3 5. Remove the HDD from the carrier. Chapter 3...

  • Page 74: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Switch Cover Remove Remove Keyboard Media Board Remove LCD Module Remove Upper Cover Upper Lower Cover Cover Remove Remove Remove Remove TouchPad Media Board FFC LED Board Speaker Module Bracket Remove...

  • Page 75: Removing The Switch Cover

    Removing the Switch Cover 1. See “Removing the Battery Pack” on page 52. 2. Lift the Media Board FFC cover as shown to expose the FFC connector. 3. Open the FFC locking latch and disconnect the Media Board FFC. 4. Remove the three securing screws from the Lower Cover. Step Size Quantity...
  • Page 76 5. Open the computer lid to approximately 45° and push the Switch Cover from the underside of the computer to release the locking latches securing the cover in place. 6. Turn the computer over and open the lid fully. Lift the left side of the Switch Cover as shown. 7.
  • Page 77 8. Rotate the Switch Cover toward the LCD panel and lift it away from the Upper Cover. Chapter 3...

  • Page 78: Removing The Media Board

    Removing the Media Board 1. See “Removing the Switch Cover” on page 65. 2. Pry the Media Board away from the Switch Cover as shown. NOTE: A very strong adhesive is used to secure the board in place. 3. Pry the board away from the Upper Cover and remove it completely. Chapter 3...

  • Page 79: Removing The Keyboard

    Removing the Keyboard 1. See “Removing the Switch Cover” on page 65. 2. Lift the keyboard from the centre as shown to release the securing clips on each side. 3. Turn the Keyboard over on the TouchPad to expose the FFC cable. 4.
  • Page 80 5. Disconnect the FFC cable from the mainboard. 6. Lift the keyboard clear of the chassis. Chapter 3...

  • Page 81: Removing The Lcd Module

    Removing the LCD Module 1. See “Removing the Keyboard” on page 69. 2. Turn the computer over. Remove the two securing screws from the bottom of the chassis. Step Size Quantity Screw Type LCD Module M2.5*8 3. Open the computer lid and stand the chassis on its edge. Ensure the Antenna Cables are free from obstructions as shown.
  • Page 82 4. Remove the adhesive tape securing the cables in place and pull the Antenna cables through the casing as shown. 5. Remove the cables from the cable channel as shown. Ensure that the cables are completely free of the retaining clips all the way to the hinge well. Chapter 3...
  • Page 83 6. Disconnect the Power Board cable from the Mainboard. 7. Remove the cable from the cable channel as shown. Ensure that the cable is completely free of the retaining clips all the way to the hinge well. 8. Disconnect the power cable from the Mainboard as shown. Ensure that the cable is completely free of the retaining clips all the way to the hinge well.
  • Page 84 9. Disconnect the MIC cable from the Mainboard as shown. Ensure that the cable is completely free of the retaining clips all the way to the hinge well. 10. Remove the four securing screws (two each side) from the LCD module. Step Size Quantity...
  • Page 85 11. Carefully remove the LCD module from the chassis. Chapter 3...

  • Page 86: Removing The Upper Cover

    Removing the Upper Cover 1. See “Removing the LCD Module” on page 71. 2. Turn the computer over. Remove the thirteen screws on the bottom panel. Step Size Quantity Screw Type Upper Cover M2.5*8 (red callout) Upper Cover M2.5*5 (green callout) Upper Cover M2.5*3 (blue callout)
  • Page 87 3. Turn the computer over. Remove the nine screws on the top panel. Step Size Quantity Screw Type Upper Cover M2.5*5 (red callout) Upper Cover M2.5*3 (blue callout) 4. Remove the adhesive tape holding the cables in place. Chapter 3...
  • Page 88 5. Disconnect the following cables from the Mainboard. 6. Disconnect A as shown. 7. Release the locking latch and remove B as shown. 8. Release the locking latch and remove C as shown. 9. Release the locking latch and remove D as shown. NOTE: Avoid pulling on cables directly to prevent damage to the connectors.
  • Page 89 10. Starting at the top-inside edges of the Upper Cover above the Battery Bay, lift the Upper Cover away from the Lower Cover as shown. 11. Work along the top edge prying the casing apart as shown. 12. Pry apart the left and right sides of the casing and lift the Upper Cover away from the Lower Cover. Chapter 3...

  • Page 90: Removing The Touchpad Bracket

    Removing the TouchPad Bracket 1. See “Removing the Upper Cover” on page 76. 2. Release the FFC locking latch and disconnect the TouchPad FFC from the cover. 3. Remove the single screw securing the TouchPad Bracket to the Upper Cover. Step Size Quantity...

  • Page 91: Removing The Media Board Ffc

    Removing the Media Board FFC 1. See “Removing the Upper Cover” on page 76. 2. Lift the Media Board FFC as shown to release the adhesive securing it to the Upper Cover. 3. Pull the FFC through the Upper Cover as shown. Ensure that the cable passes through the casing completely. 4.

  • Page 92: Removing The Led Board

    Removing the LED Board 1. See “Removing the Upper Cover” on page 76. 2. Lift the right edge of the LED Board to release the adhesive securing the board to the Upper Cover. 3. Lift the LED Board away from the Upper Cover as shown. 4.

  • Page 93: Removing The Speaker Module

    Removing the Speaker Module 1. See “Removing the Upper Cover” on page 76. 2. Remove the four screws from the speaker modules. Step Size Quantity Screw Type Speaker Module M2*3 3. Remove the right side Speaker cable from the channel as shown. 4.
  • Page 94 5. Lift the entire Speaker assembly clear of the Upper Cover. Chapter 3...

  • Page 95: Removing The Rtc Battery

    Removing the RTC Battery IMPORTANT:Follow local regulations for disposal of all batteries. 1. See “Removing the Upper Cover” on page 76. 2. The RTC Battery is soldered to the Mainboard. To replace the battery, solder the new battery to the connections shown.

  • Page 96: Removing The Modem Board

    Removing the Modem Board 1. See “Removing the Upper Cover” on page 76. 2. Remove the two securing screws from the Modem Board. Step Size Quantity Screw Type Modem Board M2*3 3. Remove the adhesive tape securing the Modem cable to the Mainboard. Chapter 3...
  • Page 97 4. Lift the Modem Board away from the Mainboard, taking care not to damage the cable attached to the underside of the board. 5. Disconnect the cable from the underside of the Modem Board and lift the board clear of the chassis. Chapter 3...

  • Page 98: Removing The Usb Board

    Removing the USB Board 1. See “Removing the Upper Cover” on page 76. 2. Disconnect the USB Board cable from the Mainboard connector. 3. Lift the USB cable away from Lower Cover to detach the adhesive. 4. Remove the single screw securing the USB Board to the Lower Cover. Step Size Quantity...
  • Page 99 5. Lift the USB Board out of the Lower Cover as shown. 6. Remove the USB Board cable from the board connector. Chapter 3...

  • Page 100: Removing The Mainboard

    Removing the Mainboard 1. See “Removing the Modem Board” on page 86. 2. See “Removing the USB Board” on page 88. 3. Remove the single screw securing the Mainboard to the Lower Cover. Step Size Quantity Screw Type Mainboard M2.5*5 4.

  • Page 101: Removing The Rj-11 Jack

    Removing the RJ-11 Jack 1. See “Removing the Mainboard” on page 90. 2. Remove the adhesive tape securing the RJ-11 cable to the Lower Cover. 3. Remove the RJ-11 cable from the cable channel. Ensure that the cable is free from all cable clips. 4.
  • Page 102 5. Lift the RJ-11 Jack away from the Lower Cover to detach the adhesive securing it in place. Chapter 3...

  • Page 103: Removing The Cpu Fan

    Removing the CPU Fan 1. See “Removing the Mainboard” on page 90. 2. Disconnect the CPU Fan power cable from the Mainboard. 3. Remove the three securing screws from the CPU Fan. Step Size Quantity Screw Type CPU Fan M2*3 4.

  • Page 104: Removing The Thermal Module

    Removing the Thermal Module 1. See “Removing the Mainboard” on page 90. 2. Remove the four screws securing the Thermal Module to the Mainboard in reverse numerical order from 4 to 1. Step Size Quantity Screw Type Thermal Module M2.5*6.5 3.

  • Page 105: Removing The Cpu

    Removing the CPU 1. See “Removing the Thermal Module” on page 94. 2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° counter-clockwise as shown. 3. Lift the CPU clear of the socket as shown. Chapter 3...

  • Page 106: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD Panel from Main Unit before proceeding Remove LCD Bezel Remove Remove Remove Power Board LCD Panel Camera Module Remove Remove Remove Remove LCD FPC Cable LCD Brackets Antennas Microphone Screw List Step Screw Quantity...

  • Page 107: Removing The Lcd Bezel

    Removing the LCD Bezel 1. See “Removing the LCD Module” on page 71. 2. Remove the four screw caps and six screws (four on the Bezel and two on the Hinge Covers). Step Size Quantity Screw Type LCD Bezel M2.5*5 (red callout) LCD Bezel M2*4...

  • Page 108: Removing The Camera Module

    Removing the Camera Module 1. See “Removing the LCD Bezel” on page 97. 2. Disconnect the camera cable. 3. Remove the Camera from the module. Chapter 3...

  • Page 109: Removing The Lcd Panel

    Removing the LCD Panel 1. See “Removing the Camera Module” on page 98. 2. Remove the two securing screws from the LCD Panel. Step Size Quantity Screw Type LCD Panel M2.5*5 3. Lift the LCD Panel out of the module, rear edge first, as shown. The LCD Module appears as follows when the LCD Panel is removed.

  • Page 110: Removing The Power Board

    Removing the Power Board 1. See “Removing the LCD Panel” on page 99. 2. Remove the single screw securing the Power Board Bracket to the LCD Module. Step Size Quantity Screw Type Power Board M2*3 3. Lift the Power Board Bracket from the LCD Panel as shown. 4.

  • Page 111: Removing The Lcd Brackets And Fpc Cable

    Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 99. 2. Turn the LCD panel over to expose the rear. Lift the cable as shown to disengage the adhesive strip securing it in place. 3.
  • Page 112 5. Remove the six securing screws (three on each side) from the LCD Panel brackets. Step Size Quantity Screw Type LCD Brackets M2*3 6. Remove the LCD Brackets by pulling away from the LCD Panel. Chapter 3...

  • Page 113: Removing The Microphone Module

    Removing the Microphone Module 1. See “Removing the LCD Panel” on page 99. 2. Remove the strips holding the microphone cable in place. Ensure the cable is free from obstructions. 3. Lift the Microphone Module clear of the module. Chapter 3...

  • Page 114: Removing The Antennas

    Removing the Antennas 1. See “Removing the LCD Panel” on page 99. 2. Starting from the right hinge, remove the white Antenna cable from the cable channel running along the bottom edge of the LCD Module. 3. Remove the adhesive strips holding the left Antenna cable in place. Ensure the cable is free from obstructions. Chapter 3...
  • Page 115 4. Remove the adhesive tape (green callout) and lift the left side Antenna from the LCD module as shown. 5. Remove the adhesive strips holding the right Antenna cable in place. Ensure the cable is free from obstructions. 6. Remove the adhesive tape (green callout) and lift the right side Antenna from the LCD module as shown. Chapter 3...

  • Page 116: Lcd Module Reassembly Procedure

    LCD Module Reassembly Procedure Replacing the Antennas, Power Board, and MIC 1. Replace the left and right antennas as shown. Ensure that the locating pin on each antenna is correctly seated. Press down on the adhesive pads (green callout) to secure the antennas in place. Locating Pin Locating Pin 2.
  • Page 117 3. Replace the right antenna cable (black) as shown. 4. Place the Power Board in to the bracket as shown. Ensure that the cable is secured under each adhesive tab strip. 5. Place the Power Board Bracket in the LCD Module 6.
  • Page 118 NOTE: The LCD Module appears as shown when the Antennas, Power Board, and MIC are replaced correctly. Chapter 3...

  • Page 119: Replacing The Lcd Panel

    Replacing the LCD Panel 1. Align the LCD brackets with the screw holes on the panel. 2. Starting with the top most screws (marked with ), replace the six screws in the brackets as shown. 3. Insert the LCD Panel cable into the LCD Panel 4.
  • Page 120 6. Replace the LCD cable as shown an press down along the cable’s length to secure the cable to the panel. IMPORTANT:Ensure the cable is placed between the green callouts to avoid trapping when the panel is replaced. 7. Place the LCD Panel in the back cover, bottom edge first, and lower it in to place as indicated. IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped under the panel.

  • Page 121: Replacing The Camera Module

    8. Replace the two screws to secure the panel in the LCD Module. Replacing the Camera Module 1. Align the Camera Board with the locating pins and 2. Connect the cable to the Camera Board. place the camera in the LCD Module. Chapter 3...

  • Page 122: Replacing The Lcd Bezel

    Replacing the LCD Bezel 1. Locate the bezel bottom edge first and press down until there are no gaps between the bezel and the LCD Module. IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel. Chapter 3...
  • Page 123 2. Press down around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD Module. 3. Replace the six screws as indicated. NOTE: The Bezel securing screws differ in size: Red callout—M2.5*5, Green callout—M2*4. Chapter 3...

  • Page 124: Main Module Reassembly Procedure

    Main Module Reassembly Procedure Replacing the CPU IMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator. Socket Pin1 Locator Pin1 Locator...

  • Page 125: Replacing The Cpu Fan

    3. Align the four screw holes on the Thermal Module 4. Secure the four screws (in numerical order from and Mainboard and lower the module into place. screw 1 to screw 4) in the Thermal Module as Keep the module as level as possible to spread the shown.

  • Page 126: Replacing The Rj-11 Jack

    Replacing the RJ-11 Jack 1. Place the RJ-11 Jack in the Lower Cover as 2. Replace the cable bundle and press down to shown. secure the adhesive in place 3. Run the cable along the Lower Cover as shown, 4. Secure the cable in place with an adhesive strip. using all available cable clips.

  • Page 127: Replacing The Mainboard

    Replacing the Mainboard 1. Ensure that the Mainboard is face up (the CPU is not visible). Place the Mainboard in the chassis, left side first (1), then rotate it downward into position (2). 2. Ensure that the RJ-11 (Modem) cable is accessible when the Mainboard is replaced as shown. 3.

  • Page 128: Replacing The Usb Board

    Replacing the USB Board 1. Reconnect the USB Board cable to the USB 2. Align the locating holes and pins on the Lower Board. Cover and replace the USB Board. 3. Replace the single screw securing the board to the 4.

  • Page 129: Replacing The Modem Board

    Replacing the Modem Board 1. Reconnect the RJ-11 cable to the Modem Board. 2. Align the screw holes on the Modem and Lower Cover and replace the board. 3. Secure the cable in place with adhesive tape. 4. Press down as indicated to connect the board-to- board interface.

  • Page 130: Replacing The Speaker Module

    Replacing the Speaker Module 1. Place the left Speaker Module in the chassis as 2. Lift the mylar sheet away from the Upper Cover and shown, ensuring that the locating pins are seated run the Speaker cable along the Upper Cover using correctly.

  • Page 131: Replacing The Led Board

    Replacing the LED Board 1. Pass the LED Board FFC through the Upper Cover 2. Place the LED Board in the Upper Cover and press as shown. down as indicated to secure the board in place. Replacing the Media Board FFC 1.

  • Page 132: Replacing The Touchpad Bracket

    Replacing the TouchPad Bracket 1. Replace the TouchPad Bracket bottom edge first to 2. Secure the bracket to the Upper Cover with a single engage the securing clips (1). Rotate the bracket screw. on to the Upper Cover and press down as indicated (2).
  • Page 133 2. Press down around the front and sides to secure the Upper Cover in place. NOTE: Ensure that there a no gaps between the Upper and Lower Covers. 3. Reconnect the following cables as shown. Chapter 3...
  • Page 134 4. Connect A as shown. 5. Insert B as shown and close the locking latch. 6. Insert C as shown and close the locking latch. 7. Insert D as shown and close the locking latch. 8. Secure cables A and B in place using adhesive tape. Chapter 3...
  • Page 135 9. Replace the nine screws in the upper cover as shown. NOTE: The securing screws differ in size: Red callout—M2.5*5, Blue callout—M2.5*3. 10. Turn the computer over and replace the thirteen screws as shown. NOTE: The securing screws differ in size: Red callout—M2.5*8, Green callout—M2.5*5, Blue callout—M2.5*3. Chapter 3...

  • Page 136: Replacing The Lcd Module

    Replacing the LCD Module 1. Turn the computer over. Align the LCD hinges with the lower cover and replace the LCD module. 2. Replace the four securing screws (two each side), starting with the left side hinge. Ensure that the LCD cables are not trapped in the hinges.
  • Page 137 5. Run the LVDS cable along the cable channel as 6. Reconnect the LVDS cable to the Mainboard as shown, using all the available cable clips. shown. 7. Run the Power Board cable along the cable channel 8. Connect the Power Board cable to the Mainboard using all available cable clips.
  • Page 138 11. Pull the Antennas completely through from the under side of the computer. 12. Secure the cables in place with adhesive tape. 13. Replace the two securing screws. Chapter 3...

  • Page 139: Replacing The Keyboard

    Replacing the Keyboard 1. Place the Keyboard face down on the TouchPad 2. Close the FFC locking latch to secure the cable in area.Reconnect the FFC as shown. place. 3. Turn the keyboard over and insert it front edge first 4.

  • Page 140: Replacing The Media Board

    Replacing the Media Board 1. Align the Media Board with the transparent pane 2. Press the Media Board down to secure it in place on the Switch Cover. with adhesive. Chapter 3...

  • Page 141: Replacing The Switch Cover

    Replacing the Switch Cover 1. Place the Switch Cover rear edge first on to the Upper Cover. Rotate the Switch Cover downward on the Keyboard. 2. Press down the edges of the cover to snap it into place, then press the centre down until it snaps in to place. 3.
  • Page 142 4. Lift the Media Board FFC cover as shown to 5. Connect the FFC to the Media Board as shown. expose the FFC connector. 6. Close the FFC locking latch to secure the FFC in 7. Replace the Media Board FFC cover. place.

  • Page 143: Replacing The Hard Disk Drive Modules

    Replacing the Hard Disk Drive Modules 1. Place the HDD in the HDD carrier. 2. Replace the four screws (two each side) to secure the carrier. 3. Insert the Secondary HDD, right side first, and 4. Slide the Secondary HDD to the right to connect lower it into place.

  • Page 144: Replacing The Wlan Module

    Replacing the WLAN Module 1. Insert the WLAN Module into the WLAN socket. 2. Replace the single screw to secure the module. 3. Connect the two antenna cables to the module. 4. After connecting the cables to the terminals, secure the cables in place using adhesive tape. NOTE: Cable placement is Black to the MAIN terminal (left) and White to the AUX terminal (right).

  • Page 145: Replacing The Odd Module

    Replacing the ODD Module 1. Press the bezel into the tray, bottom edge first, to 2. Secure the ODD bracket with the two screws. secure it to the ODD Module. 3. Push the ODD Module into the ODD bay until it is 4.
  • Page 146 2. Replace the HDD1 Cover as shown. IMPORTANT:Press down around the perimeter of the covers to ensure that the all the securing tabs are correctly located in the casing. 3. Secure the five captive screws to hold the covers in place. HDD2, WLAN, and Memory Cover...

  • Page 147: Replacing The Sd Dummy Card

    Replacing the SD Dummy Card 1. Insert the SD Dummy Card into the slot and push until the card clicks into place and is flush with the casing. Replacing the Battery 1. Slide and hold the battery release latch to the 2.
  • Page 148 Chapter 3...

  • Page 149: Troubleshooting

    Chapter 4 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 150: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Swap AC/Battery Check AC/Batt only power Check Swap Power Power/B SW/B Whether Swap M/B Computer Shuts down Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem.

  • Page 151: No Display Issue

    No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: START Re pla ce CPU CPU OK? goto no p ower Power On ? trouble sho oting step Ext.

  • Page 152: Random Loss Of Bios Settings

    Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 50. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.

  • Page 153: Lcd Failure

    LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace non- defective FRUs: Check LCD Swap LCD panel/ Module LCD cable Swap M/B Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: START Keyboard FPC...

  • Page 154: Touchpad Failure

    TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Re-assemble the T/P FFC to Check M/B T/P FFC Swap/ Check Reassemble Logic Upper the T/P board or T/P FFC Swap M/B Chapter 4...

  • Page 155: Internal Speaker Failure

    Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Re-assemble Check M/B the speaker cable Speaker cable to M/B Check Swap speaker speaker Swap M/B Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem.
  • Page 156 Remove and recently installed hardware or software. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10. Reinstall the Operating System. 11.

  • Page 157: Internal Microphone Failure

    Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Re-assemble the MIC cable Check M/B to M/B Mic cable Check MIC Swap MIC wire wire of LCD of LCD module module...

  • Page 158: Hdd Not Operating Correctly

    HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.

  • Page 159: Odd Failure

    ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace non- defective FRUs: S TA R T DV D / C D -R OM d rive r Insta ll it installe d? DV D / C D- R OM m o dule...
  • Page 160 • LED does not flash when the computer starts up • The tray does not eject • Access failure screen displays • The ODD is noisy Perform the following general solutions one at a time to correct the problem. Reboot the computer and retry the operation. Try an alternate disc.
  • Page 161 Click OK. Ensure that the software used for burning discs is the factory default. If using different software, refer to the software's user manual. Playback is Choppy If playback is choppy or jumps, perform the following actions one at a time to correct the problem. Check that system resources are not running low: Try closing some applications.
  • Page 162 Try an alternate cable, if available. If the drive works with the new cable, the original cable should be replaced. Replace the ODD. See “Disassembly Process” on page 50. Chapter 4...

  • Page 163: Usb (Right Side) Failure

    USB (Right Side) Failure If the right-side USB fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Re-assemble the USB/B Check cable to M/B USB/B to M/B cable Check Swap USB/B USB/B Module module...

  • Page 164: Wireless Function Failure

    Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace non- defective FRUs: Re-assemble the antenna to WL / Check antenna to WiMax card WL /W card Check antenna Swap the antenna Check WL/ Swap WL/WiMax...

  • Page 165: Bluetooth Function Test Failure

    Bluetooth Function Test Failure If the Bluetooth function test fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Re-assemble BT Check BT cable Cable Check Swap BT cable Check BT Swap BT Check Swap F Function/B...

  • Page 166: Easy Button Failure

    Easy Button Failure If the Easy Button fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Re-assemble Check the function/B function/B FFC to M/B to M/B FFC Check Swap The function/B function/B and FFC...

  • Page 167: Thermal Unit Failure

    Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: START Fan power wire well Connect it well connected? Replace Fan OK? heatsink well Seat it well seated? Replace CPU OK?

  • Page 168: Other Failures

    Restart the computer. Remove any recently added hardware and associated software. Remove any recently added software and reboot. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. Run the Event Viewer to check the events log for errors.

  • Page 169: Motherboard Cmos Discharge

    Motherboard CMOS Discharge If any problems such as incorrect CMOS settings, the CMOS data can be cleared by short-circuiting the CMOS CLRP2 jumpers. Open the memory bay door and short-circuit the jumpers near the DDR socket, using a metal conductivity tool. Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors.
  • Page 170 Power-on the computer. Determine if the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: •...

  • Page 171: Post Codes

    Post Codes These tables describe the POST codes and descriptions during the POST. Chipset POST Codes The following table details the chipset POST codes and functions used in the POST. Sec: NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) Code Description 0xC2 MTRR setup 0xC3 Enable cache 0xC4...

  • Page 172: Bds & Specific Action

    Code Description 0x24 Program ODT 0x25 Perform steps required before memory init 0x26 Program the receive enable reference timing control register Program the DLL Timing Control Registers, RCOMP settings 0x27 Enable DRAM Channel I/O Buffers 0x28 Enable all clocks on populated rows 0x29 Perform JEDEC memory initialization for all memory rows 0x30...
  • Page 173 Code Description 0xF8 Report that ExitBootServices () has been called 0xF9 Runtime driver set virtual address map Chapter 4...

  • Page 174: Each Peim Entry Point Used In 80_Port

    Each PEIM entry point used in 80_PORT Code Description 0x00 0x01 PEI_EVENT_LOG 0xA1 PEI_OEM_SERVICE 0xA2 PEI_SIO_INIT 0xA3 PEI_MONO_STATUS_CODE 0xA4 PEI_CPU_IO_PCI_CFG 0x06 PEI_CPU_IO 0x07 PEI_PCI_CFG 0xA5 PEI_CPU_PEIM 0xA6 PEI_PLATFORM_STAGE1 0xA7 PEI_VARIABLE 0xA8 PEI_SB_INIT 0x0C PEI_CAPSULE 0xAA PEI_PLATFORM_STAGE2 0xAC PEI_SB_SMBUS_ARP_DISABLED 0x0F PEI_HOST_TO_SYSTEM 0x40 PEI_MEMORY_INIT 0x41...
  • Page 175 Code Description 0xC4 SECURITY_STUB 0xC5 DXE_CPU_IO 0xC6 CF9_RESET 0xC7 PC_RTC 0xC8 STATUS_CODE 0xC9 VARIABLE EMU_VARIABLE 0xD9 DXE_CHIPSET_INIT 0x45 DXE_ALERT_FORMAT 0xD6 PCI_HOST_BRIDGE 0xD7 PCI_EXPRESS 0xD5 DXE_SB_INIT 0xDA IDE_CONTROLLER 0xDB SATA_CONTROLLER 0xDD SB_SM_BUS 0xE7 ISA_ACPI_DRIVER 0xE8 ISA_BUS 0xE9 ISA_SERIAL 0xED BUS_PCI_UNDI 0xEC PCI_BUS 0xF6 BOOT_PRIORITY...
  • Page 176 Code Description 0x72 MONITER_KEY 0x73 LEGACY_BIOS 0x75 LEGACY_BIOS_PLATFORM 0x76 PCI_PLATFORM 0x6C ISA_FLOOPY 0x6D PS2_MOUSE 0x6E USB_BOT 0x6F USB_CBI0 0x74 USB_MOUSE 0xFA SETUP_UTILITY 0x90 FW_BLOCK_SERVICE 0x78 SMM_USB_LEGACY 0x86 GRAPHICS_CONSOLE 0x87 TERMINAL 0x8A DATA_HUB_STD_ERR 0x7C 0x7D PARTITION 0x7E ENGLISH 0x7F FRENCH 0x9E HII_DATABASE 0x9F OEM_SETUP_BROWSER...

  • Page 177: Each Smmdriver Entry Point Used In 80_Port

    Each SmmDriver entry point used in 80_PORT Code Description 0xD4 SMM_ACCESS 0xDE SMM_CONTROL 0xCC SMM_BASE 0xD2 SMM_RUNTIME 0xDF SB_SMM_DISPATCH 0xD0 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xFE SMM_PLATFORM 0xD8 SMM_GMCH_MBI 0x90 SMM_FW_BLOCK_SERVICE 0x91 SMM_VARIABLE 0x92 SMM_IHISI 0x93 SMM_INT15_MICROCODE 0x94 SMM_PNP 0x95 SMM_INIT_PPM 0xD3 SMM_OEM_SERVICE Chapter 4...
  • Page 178 Chapter 4...

  • Page 179: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View Item Description JLVDS1 LCD Connector JP41 Internal MIC JP45 Power board Connector JKB1 Internal Keyboard Connector JMDC1 Internal MDC Connector JP54 USB Board connector JP37 B/T connector Cap sensor board CONN T/P Connector JREAD1 Card Reader Socket Speaker CONN...

  • Page 180: Bottom View

    Bottom View Item Description PJP2 Battery Connector JMINI2 WLAN Connector JSATA2 ODD Connector JSATA1 HDD Connector JDIMMI/2 RAM Connector JCPU CPU Socket JSATA3 2nd HDD Connector JMXM2 MXM Board Connector JP32 FAN Connector JUSB3 USB Connector JHP1 Head-Phone Jack HMIC1 MIC-In Jack JUSB4 USB Connector...

  • Page 181: Ls-5022P Usb Board

    LS-5022P USB Board Item Description JUSB1/JUSB2 USB Connector USB Board CONN LS-5024P Cap Sensor Board Item Description LED1 Power saving LED2 Backup key LED3 WLAN LED4 TP Luck LED5 Mute LED6 VOL DOWN LED7 VOL UP LS-5026P LED Board Item Description LED1 B/T LED...

  • Page 182: Ls-5027P Sw Board

    Item Description LED2 Num LED LED3 Cap LED LED4 Media LED LS-5027P SW Board Item Description Power S/W Chapter 5...

  • Page 183: Clearing Password Check And Bios Recovery

    This section provide you the standard operating procedures of clearing password and BIOS recovery for Packard Bell EasyNote LJ65. Packard Bell EasyNote LJ65 provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.

  • Page 184: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.

  • Page 185: Fru (Field Replaceable Unit) List

    Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Packard Bell EasyNote LJ65. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

  • Page 186: Packard Bell Easynote Lj65 Exploded Diagrams

    Packard Bell EasyNote LJ65 Exploded Diagrams Main Assembly Description Acer P/N Description Acer P/N LCD Module 6M.WBF02.003 Lower Cover 60.WBF02.003 Switch Cover 60.WBF02.007 Media Board 55.WBF02.001 Keyboard KB.I170G.029 Media Board FFC 50.WBF02.003 Upper Cover 60.WBF02.001 Thermal Module 60.WBG02.001 Mainboard MB.B5702.002 CPU Fan 23.B5702.001...

  • Page 187: Rear Assembly

    Rear Assembly Description Acer P/N Description Acer P/N Primary HDD Cover 42.WBF02.001 Lower Cover 60.WBF02.003 Secondary HDD Door 42.WBF02.002 Chapter 6...

  • Page 188: Lcd Assembly

    LCD Assembly Description Acer P/N Description Acer P/N LCD Bezel 60.WBF02.009 Antenna_Left 50.WBF02.007 LCD Panel LK.17305.001 LCD Bracket_Right 33.WBF02.004 LCD Cable 50.WBF02.008 Antenna_R 50.WBF02.006 LCD Bracket_Left 33.WBF02.004 Microphone Module 23.WBF02.001 Camera Module 57.WBF02.001 LCD Cover 60.WBF02.009 Chapter 6...

  • Page 189: Base Top Assembly

    Base Top Assembly Description Acer P/N Description Acer P/N TouchPad Bracket 33.WBF02.002 Speaker Module 23.WBF02.002 Upper Cover 60.WBF02.001 LED Board 55.WBF02.002 TouchPad FFC 50.WBF02.002 Chapter 6...

  • Page 190: Packard Bell Easynote Lj65 Fru List

    Packard Bell EasyNote LJ65 FRU List Category Description Acer Part Number BOARD Foxconn Bluetooth FOX_BRM_2.0 F/W 300 BT.21100.005 Lite-On Conexant -Unizion 1.5_3.3v AUS RD02-D330 FX.22500.021 MEDIA BOARD 55.WBF02.001 LED BOARD 55.WBF02.002 USB BOARD 55.WBF02.003 POWER BOARD 55.WBF02.004 VGA BOARD 10PGE1-MSI (MS-V165A3 1G) 55.WBG02.001...
  • Page 191 Category Description Acer Part Number MEDIA BOARD FFC 50.WBF02.003 USB CABLE 50.WBF02.004 RJ11 CABLE 50.WBF02.005 POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.004 POWER CORD CHINA 3 PIN 27.TAVV5.005 POWER CORD SWISS 3 PIN 27.TAVV5.006...
  • Page 192 Category Description Acer Part Number MAIN HDD DOOR W/ RUBBER FOOT 42.WBF02.001 HDD CARRIER 33.WBF02.001 HDD DOOR FOR NB W/ 2 HDD 42.WBF02.002 KEYBOARD Keyboard GP-7T white SJV70 Internal 17 Standard KB.I170G.029 103KS White US International Keyboard GP-7T white SJV70 Internal 17 Standard KB.I170G.014 103KS White Greek Keyboard GP-7T white SJV70 Internal 17 Standard...
  • Page 193 Category Description Acer Part Number Keyboard GP-7T white SJV70 Internal 17 Standard KB.I170G.023 104KS White Spanish Keyboard GP-7T white SJV70 Internal 17 Standard KB.I170G.027 104KS White Turkish Keyboard GP-7T white SJV70 Internal 17 Standard KB.I170G.024 104KS White Sweden Keyboard GP-7T white SJV70 Internal 17 Standard KB.I170G.022 104KS White SLO/CRO Keyboard GP-7T white SJV70 Internal 17 Standard...
  • Page 194 Category Description Acer Part Number LED LCD AUO 17.3" WXGA+ Glare B173RW01-V0 LF LK.17305.001 220nit 8ms 600:1 LED LCD SAMSUNG 17.3" WXGA+ Glare LK.17306.001 LTN173KT01-A01 LF 220nit 8ms 600:1 LED LCD LPL 17.3" WXGA+ Glare LP173WD1-TLA1 LK.17308.001 LF 220nit 8ms 600:1 LED LCD CMO 17.3"...
  • Page 195 Category Description Acer Part Number LCD COVER IMR-GTW 60.WBF02.009 LCD COVER IMR-PB 60.WBF02.010 ANTENNA MAIN (R -1X2) 50.WBF02.006 ANTENNA AUX (L) 50.WBF02.007 ANTENNA MIMO (R-3X3) 50.WBF02.009 LCD BEZEL 60.WBF02.008 LVDS CABLE 50.WBF02.008 LCD BRACKET R+L 33.WBF02.004 CAMERA 0.3M 57.WBF02.001 ASSY LEC LCD MODULE 17.3" WXGA GLARE W/ 6M.WBJ02.001 ANTENNA *2, IMR, W/O CCD LED LCD AUO 17.3"...
  • Page 196 Category Description Acer Part Number ANTENNA AUX (L) 50.WBF02.007 LCD BEZEL W/O CMOS 60.WBJ02.003 LCD BRACKET R+L 33.WBF02.004 ASSY LEC LCD MODULE 17.3" WXGA GLARE W/ 6M.WBJ02.002 ANTENNA *3, IMR, W/O CCD LED LCD AUO 17.3" WXGA+ Glare B173RW01-V0 LF LK.17305.001 220nit 8ms 600:1 LED LCD SAMSUNG 17.3"...
  • Page 197 Category Description Acer Part Number MAINBOARD Mainboard ENLJ65_UMACck4 & NV74_UMACckM MB.B5702.002 Intel GL40 ICH9M LF Mainboard ENLJ65_UMACck8 & NV78_UMACck Intel MB.B5702.001 GM45 ICH9M LF Mainboard ENLJ65_10PGE1_M92XT & MB.B5602.001 NV78_10PGE1_M92XT Intel PM45 ICH9M LF Mainboard ENLJ65_M92XT512Cck4 & MB.B6202.001 NV74_M92XT512CckM Intel GM45 ICH9M LF HEATSINK VGA THERMAL MODULE-10PGE1 60.WBG02.001...

  • Page 198: Screw List

    Screw List Category Description Part No. Screw SCREW M2.45D 8.0L K 5.5D 0.8T ZKNL 86.WBF02.001 SCREW M2.5D 5L K 5.5D ZK NL + CR3 86.WBF02.010 SCREW M2.46D 3.0L K 5.5D 0.8T ZKNL 86.WBF02.002 SCREW M1.98D 3.0L K 4.6D 0.8T ZKNL 86.WBF02.003 SCREW M2.5D 4.15L K 5.5D ZK NL CR3 86.WBF02.004...
  • Page 199 Chapter 6...

  • Page 200: Model Definition And Configuration

    Appendix A Model Definition and Configuration Packard Bell EasyNote LJ65 Series Model Country Acer Part No Description ENLJ65- EMEA Belgium LX.B620Y.001 ENLJ65-424G32Mn VHB32BTBE1 PMDT4200 424G32Mn M92XT512Cck4 2*2G/320/6L/5R/ CB_bgn_0.3D_GEc_ENT1 EASYNOTE_LJ65-CU-002BE ENLJ65- EMEA France LX.B620X.004 ENLJ65-424G25Mn VHP32BTFR1 PMDT4200 424G25Mn M92XT512Cck4 2*2G/250/6L/5R/ CB_bgn_0.3D_GEc_FR64...
  • Page 201 Model Country Acer Part No Description ENLJ65- EMEA Belgium LX.B550X.004 ENLJ65-644G50Mn VHP32BTBE1 C2DT6400 644G50Mn M92XT512Cck8 2*2G/500_L/BT/8L/5R/ CB_n2_0.3D_GEc_ENT4 EASYNOTE_LJ65-DT-002BE ENLJ65- EMEA Germany LX.B550X.006 ENLJ65-644G50Mn VHP32BTDE1 C2DT6400 644G50Mn M92XT512Cck8 2*2G/500_L/6L/5R/ CB_n2_0.3D_GEc_DE44 EASYNOTE_LJ65-CT-031GE ENLJ65- EMEA LX.B550X.002 ENLJ65-644G50Mn VHP32BTGB1 C2DT6400 644G50Mn M92XT512Cck8 2*2G/500_L/6L/5R/ CB_n2_0.3D_GEc_ENX4 EASYNOTE_LJ65-DT-100UK ENLJ65- EMEA...
  • Page 202 Model Country Acer Part No Description ENLJ65- EMEA Germany LX.B560X.004 ENLJ65-664G32Mn VHP32BTDE1 C2DT6600 664G32Mn N10PGE11GBCck8 2*2G/320/BT/6L/5R/ CB_n2_0.3D_GEc_DE44 EASYNOTE_LJ65-DT-031GE ENLJ65- EMEA Germany LX.B560X.013 ENLJ65-734G32Mn VHP32BTDE1 C2DP7350 734G32Mn N10PGE11GBCck8 2*2G/320/BT/6L/5R/ CB_n2_0.3D_GEc_DE44 EASYNOTE_LJ65-DM-051GE ENLJ65- EMEA Germany LX.B560X.011 ENLJ65-874G32Bn VHP32BTDE1 C2DP8700 874G32Bn N10PGE11GBCck8 2*2G/320/BT/6L/5R/ CB_n2_0.3D_GEc_DE44 EASYNOTE_LJ65-DM-052GE ENLJ65-...
  • Page 203 Model Country Acer Part No Description ENLJ65- EMEA Switzerland LX.B630X.003 ENLJ65-422G25Mn VHP32BTCH1 PMDT4200 422G25Mn UMACck4 2*1G/250/6L/5R/ CB_bgn_0.3D_GEc_SW24 EASYNOTE_LJ65-AU-422CH ENLJ65- EMEA Nordic LX.B630Y.008 ENLJ65-162G25Mn VHB32BTND1 CMT1600 162G25Mn UMACck4 2*1G/250/BT/6L/5R/ CB_bgn_0.3D_GEc_ENU1 EASYNOTE_LJ65-AV-765NCD ENLJ65- EMEA Nordic LX.B630Y.006 ENLJ65-423G25Mn VHB32BTND1 PMDT4200 423G25Mn UMACck4 1G+2G/250/6L/5R/ CB_bgn_0.3D_GEc_ENU1 EASYNOTE_LJ65-AU-850NC ENLJ65-...
  • Page 204 HDD 1 HDD 2 Model VGA Chip VRAM 1 Memory 1 Memory 2 (GB) (GB) ENLJ65- NLED17.3 M92XT 512M-DDR2 SO2GBIII10 SO2GBIII10 N320GB 424G32Mn WXGA+G (64*16*4) 5.4KS ENLJ65- NLED17.3 M92XT 512M- SO2GBIII10 SO2GBIII10 N500GB 644G50Mn WXGA+G DDR2(64*1 5.4KS 6*4) ENLJ65- NLED17.3 M92XT 512M-DDR2 SO2GBIII10...
  • Page 205 HDD 1 HDD 2 Model VGA Chip VRAM 1 Memory 1 Memory 2 (GB) (GB) ENLJ65- NLED17.3 N10PGE1 1G-DDR2 SO2GBIII10 SO2GBIII10 N500GB 644G50Mn WXGA+G (64*16*8) 5.4KS ENLJ65- NLED17.3 N10PGE1 1G-DDR2 SO2GBIII10 SO2GBIII10 N250GB 644G25Mn WXGA+G (64*16*8) 5.4KS ENLJ658- NLED17.3 N10PGE1 1G-DDR2 SO2GBIII10 SO2GBIII10...
  • Page 206 Card Model Extra SW1 WLAN WLAN1 Reader ENLJ65- NSM8XS 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 424G32Mn ENLJ65- NSM8XS 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 424G32Mn ENLJ65- NSM8XS 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 424G32Mn...
  • Page 207 Card Model Extra SW1 WLAN WLAN1 Reader ENLJ65- NSM8XS 5 in 1-Build in SP1x2MMW SP1x2MMW 644G50Mn ENLJ65- NSM8XS 5 in 1-Build in SP1x2MMW SP1x2MMW 734G50Mn ENLJ65- NSM8XS 5 in 1-Build in SP1x2MMW SP1x2MMW 644G50Mn ENLJ65- NSM8XS 5 in 1-Build in SP1x2MMW SP1x2MMW 644G25Mn...
  • Page 208 Appendix A...

  • Page 209: Test Compatible Components

    Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Packard Bell EasyNote LJ65 Compatibility Test Report released by the Acer Mobile System Testing Department.

  • Page 210: Microsoft Windows

    Microsoft Windows Vista Environment Test ® ® Vendor Type Description Adapter DELTA Adapter DELTA 90W 19V 1.7x5.5x11 Blue ADP-90SB BBGE LV4, for OBL (for flicker issue) LED LF DELTA 65W-DE Adapter DELTA 65W 1.7x5.5x11 SADP-65KB BFJA LV4 LF for OBL only DELTA Adapter DELTA 65W 19V 1.7x5.5x11 Yellow SADP-65KB BFJG LED LF for OBL...
  • Page 211 Vendor Type Description INTEL C2DP8700 CPU Intel Core2Dual P8700 PGA 2.53G 3M 1066 25W R-0 INTEL C2DT9500 CPU Intel Core2Dual T9500 PGA 2.6G 6M 800 C-0 INTEL CMT1600 CPU Intel CeleronM T1600 1.66G 1M 667 Dual Core, MV INTEL CMT1700 CPU Intel CeleronM T1700 PGA 1.83G 1M 667 Dual Core, INTEL CM585...
  • Page 212 Vendor Type Description N250GB5.4KS HDD WD 2.5" 5400rpm 250GB WD2500BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 SEAGATE N320GB5.4KS HDD SEAGATE 2.5" 5400rpm 320GB ST9320320AS Crockett SATA LF F/W:0303 TOSHIBA N320GB5.4KS HDD TOSHIBA 2.5" 5400rpm 320GB MK3255GSX Libra SATA LF F/W:FG011J HGST N320GB5.4KS HDD HGST 2.5"...
  • Page 213 Vendor Type Description SAMSUNG SO2GBIII10 Memory SAMSUNG SO-DIMM DDRIII 1066 2GB M471B5673DZ1-CF8 LF 128*8 0.065um SAMSUNG SO2GBIII10 Memory SAMSUNG SO-DIMM DDRIII 1066 2GB M471B5673EH1-CF8 LF 128*8 0.055um Modem Lite-On Lite+Con MC4Z Lite-On Conexant -Unizion 1.5_3.3v AUS RD02-D330 1.5_3.3V Aus Northbridge Chipset INTEL GM45 NB Chipset Intel CS GM45NB...
  • Page 214 Vendor Type Description INTEL SP1x2MMW Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 MM#895361 INTEL SP1x2MABG Lan Intel WLAN 512AG_MMWG Shirley Peak 5100 MM#897004 INTEL SP1x2MMW Lan Intel WLAN 512AN_MMWG2 Shirley Peak 5100 ME enable / MM#899541 INTEL SP3x3MMW Lan Intel WLAN 533AN_MMWG2 Shirley Peak 5300 ME enable / MM#899545 Appendix B...

  • Page 215: Online Support Information

    Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 216 Appendix C...

  • Page 217: Index

    Index EasyTouch Failure External Module Disassembly AFLASH Utility Flowchart Antennas Removing Features Flash Utility Battery Pack FPC Cable Removing Removing Replacing Replacing BIOS FRU (Field Replaceable Unit) List ROM type vendor Version 27–39 Hard Disk Drive Modules BIOS Utility Replacing Advanced Boot HDD1...
  • Page 218 Replacing LCD Brackets No Display Issue Removing Replacing LCD Failure ODD Failure LCD Module ODD Module Removing Replacing Removing Replacing LCD Module Disassembly Online Support Information Flowchart LCD Module Reassembly Procedure LCD Panel Panel Removing Replacing Bottom left LED Board PC Card Removing Replacing...
  • Page 219 Test Compatible Components Thermal Grease Thermal Module Removing Replacing Thermal Unit Failure TouchPad Bracket Removing Replacing TouchPad Failure Troubleshooting Built-in KB Failure EasyTouch Buttons HDTV Switch Internal Microphone Internal Speakers LCD Failure No Display Other Failures Power On Thermal Unit TouchPad WLAN Undetermined Problems...

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