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5
OPERATING INSTRUCTIONS
5.1 RECEIVING AN EXTERNAL CALL FROM THE CO LINE
5.1.1
When an external call from an external CO line is received; assigned extensions will ring.
Lift the handset of any ringing extension to answer the call. A call can also be answered from
non-ringing extensions by using the "Call Pick Up" feature. If necessary, the extension that
answered the call can transfer the call to another extension.
5.1.2
AUTO ATTENDANT MODE
When an external call is received from an external CO line; the unit will answer the call and play
an Out Going Message. The calling party has the option to dial the number of an internal
extension directly e.g. 803 or dial 0 for the operator.
If the calling party doesn't enter any extension number within a certain period, the unit will play
the Out Going Message once more.
If the calling party still doesn't enter any extension number, the unit will ring the operator's
telephone. If the operator does not answer within a certain period, the call will be released.
If the calling party enters an extension number, the external call will be transferred to that
extension. If that extension does not answer within a certain period, then the call will be
released.
If the calling party dials more than 3 digits for the desired extension number, then only
the last 3 digits entered are validated. E.g. if the calling party dials 853805, then the
system will use 805.
5.2
INTERNAL CALL
An extension can make an internal call to another extension by lifting the receiver and dialing
the number of the desired extension within a short period. If the extension is in Direct External
Dialing Mode you must dial '*' to get internal dial tone before dialing the desired extension
number.
The ringing of an Internal call is different from the ringing of an incoming external call.
Example: To make an internal call to extension 807. Extension 805 picks up the telephone and
dials 807 (or *807 if in Direct External Dialing Mode) directly within a short period.
OPERATOR ATTENDANT MODE
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