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6
Problem Not connected with a null-modem cable.
Solution Verify that you are using a null-modem cable. For pinout information, see
connect to the console"
Problem Wrong terminal settings.
Solution Verify terminal settings: 8 data bits, 1 stop bit, no parity, 9600 bps.
Problem Terminal set for flow control.
Solution The IP150 appliance does not use flow control. The terminal should be set for no
flow control.
Problem Defective IP150 appliance or file system.
Solution Contact the Nokia customer support site listed in
page 3.
Login Prompt Appears, But Password Not Accepted
Problem Database is corrupt
Solution Return to default settings or contact the Nokia customer support site listed in
Contact Information"
Problem Entered wrong password.
Solution Obtain a valid password or set the password to a default value.
Note
You must have local serial access to your appliance console to perform this procedure. With
a keyboard and monitor directly connected to the appliance, the boot prompt does not
appear, and you cannot perform this procedure.
For information about how to reset the admin password to a default value or how to reset the
default database settings, see the Nokia Network Voyager Reference Guide or CLI Reference
Guide for the version of Nokia IPSO you are using.
Do Not Receive a Login Prompt—Error Messages Appear
Problem The IP150 appliance is defective, or the file system on the appliance is defective.
Solution Contact the Nokia customer support site listed in
page 3.
64
on page 32.
on page 3.
Nokia IP150 Security Platform Installation Guide
"Nokia Contact Information"
"Nokia Contact Information"
"To
on
"Nokia
on
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