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Alcatel-Lucent ALE-30 User Manual
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Alcatel-Lucent ALE-30 User Manual

Alcatel-Lucent ALE-30 User Manual

Essential deskphone
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Introduction
OXO Connect
ALE-30h Essential DeskPhone
ALE-30 Essential DeskPhone
ALE-20h Essential DeskPhone
ALE-20 Essential DeskPhone
User manual
8AL91432ENAD ed01.1
8AL91432ENAD ed01.1
1/94

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Summary of Contents for Alcatel-Lucent ALE-30

  • Page 1 Introduction OXO Connect ALE-30h Essential DeskPhone ALE-30 Essential DeskPhone ALE-20h Essential DeskPhone ALE-20 Essential DeskPhone User manual 8AL91432ENAD ed01.1 8AL91432ENAD ed01.1 1/94...
  • Page 2 Ethernet or by connecting an external power supply sold separately. The ALE-30 and ALE-20 are IP phones including 2 RJ-45 Gigabit Ethernet ports. They can be powered by Power Over Ethernet or by connecting an external power supply (sold separately).
  • Page 3 Introduction Getting to know your telephone ALE-30h Essential DeskPhone / ALE-30 Essential DeskPhone ALE-20h Essential DeskPhone / ALE-20 Essential DeskPhone Unboxing Install your desk phone Main screens and navigation keys User local menu Status icons / Call icons Permanent features keys Description of the connectors 1.10...
  • Page 4 Activating/Deactivating 'Forced headset' mode 3.19 Manage connected devices 3.20 Contacting your administrator (Technical support) 3.21 Customize your desk phone with your company's color and logo (ALE-30h, ALE-30) 3.22 Configure your phone for remote working 3.23 Energy saving 8AL91432ENAD ed01.1 4/94...
  • Page 5 Introduction Accessories List of accessories Magnetic alphabetic keyboard: ALE-10 keyboard EM200 Smart Expansion Module Wall mounting kit Third parties headset certified in Developer and Solution Partner Program (DSPP) Technical specifications Ordering information Guarantee and clauses Safety Instructions Regulatory Statements Quick guide 8AL91432ENAD ed01.1 5/94...

  • Page 6: Getting To Know Your Telephone

    2x10 keys expansion module. ALE-30h and ALE-30 can be used in your company at your office or at home for remote working in IP mode. ALE-30h can also be used at your office in Digital mode.
  • Page 7 30h. The ALE-20 Essential DeskPhone is part of IP models and provides a dual Gigabit Ethernet port. It is a cost-effective version of the ALE-30. In addition to a clear monochrome display associated to 2x3 dedicated softkeys and intuitive navigation keys, these desk phones provide high audio quality for telephone calls either in full duplex hands-free mode or when using the ergonomic handset (wideband in IP mode, narrow band in Digital mode).
  • Page 8 Getting to know your telephone Status Led indicator / Ambiant light sensor Flashing blue:default incoming calls. Flashing orange (manager/assistant): as assistant, manager’s incoming call. Flashing purple (supervisor): as supervisor, supervisee’s incoming call. Navigation. Wired handset (wideband in IP mode, narrow band in Digital mode). loudspeaker.
  • Page 9 Getting to know your telephone Install your desk phone 1.4.1 Install the foot Clip the foot into its compartment behind the phone. Your desk phone provides a 2-degree foot. Depending on the way you insert the foot into the phone, your desk phone will have a different angle: 55°...

  • Page 10: First Start-Up

    Getting to know your telephone 1.4.3 Connect the device Please read safety instructions first. Connect the handset if it is not connected (your phone is usually provided with the handset connected). Connect the keyboard to the RJ9 connector of the phone (ALE-10 Keyboard - optional - sold separately).
  • Page 11 Getting to know your telephone Main screens and navigation keys 1.5.1 Welcome screens You can access all of your phone's features from these screens. The default display has three pages that you can access by selecting the corresponding tab at the top of the screen with the navigation keys.
  • Page 12 Getting to know your telephone 1.5.1.2 Description Top bar (date, time, status icons, user dynamic status). Display the page by selecting the corresponding tab. Forward icon. Manage your call forwarding by pressing the key associated with the forward icon. Stationary arrow: no forwarding activated. •...
  • Page 13 Getting to know your telephone 1.5.2 Call management screen Call management screen displays all information about current calls and lets you access to available features during conversation. 1.5.2.1 Description Tabs: incoming call icon, call in progress, call on hold, … Notification (popup) of incoming call.

  • Page 14: User Local Menu

    (ambient light sensor). Only available on the ALE-30h or ALE-30 Audio Use this menu to adjust the audio convenience according to your environment, the type of device...
  • Page 15 Getting to know your telephone About Use this menu to find information about the software and hardware releases of your desk phone. Use this menu to obtain the link to the user manual of your desk phone or the link to the Rainbow™ home page.

  • Page 16: Status Icons / Call Icons

    Getting to know your telephone Status icons / Call icons Icons giving information about some specific configurations of the phone or about call status are displayed in the top bar of the screen. Status icons Depending on the size of the display, all status icons may not be displayed simultaneously. Which icons are displayed depend on their priority.

  • Page 17: Permanent Features Keys

    Getting to know your telephone Permanent features keys This chapter displays all permanent features keys available on your desk phone. They are located around the keypad. Take the call key - in idle state - short press during incoming call (ringing). •...
  • Page 18 (blue). A service or a direct call can be associated to these keys. Access the dial by name feature (long press) • Available for ALE-30h Essential DeskPhone. Available for the ALE-30 Essential DeskPhone. Available for ALE-20h Essential DeskPhone. Available for ALE-20 Essential DeskPhone. 8AL91432ENAD ed01.1 18/94...

  • Page 19: Description Of The Connectors

    Getting to know your telephone Description of the connectors Various connections to allow phone extensions. The type of connectors you have depends on your phone. ALE-30h Essential DeskPhone ALE-30 Essential DeskPhone ALE-20h Essential DeskPhone ALE-20 Essential DeskPhone ALE-30h ALE-20h ALE-30...
  • Page 20 Getting to know your telephone 1.9.1 Powering the desk phone The phone can be powered either via a power adapter (5V/3A - sold separately), via Power over Ethernet (PoE) or Power over Digital Line (PoDL). The power adapter is sold separately. The power adapter can be connected to a USB-C connector (connector: 1).

  • Page 21: Alphanumeric Keyboard

    Getting to know your telephone 1.10 Alphanumeric keyboard Your phone is equipped with alphanumeric keyboard. You can switch between numeric keyboard to dial number, and alphabetic keyboard to enter text by pressing the alphanumeric key. When you are in a text zone, you can switch to the alphabetic keyboard by selecting this key.
  • Page 22 Getting to know your telephone 1.11 Telephony encryption (IP mode) Your desk phone supports telephony encryption. The phone automatically establishes a secured DTLS connection and signaling are encrypted. In idle state, the following icon is displayed in the status bar to indicate that the signal is encrypted (Depending on the icon priority, see chapter:Status icons).

  • Page 23: Using Your Telephone

    Using your telephone Using your telephone Identify the terminal you are on The number of your telephone is displayed on the 'Info' page. Messaging portal The messaging portal allows you to access and manage features such as the call log, instant messaging and voice messages.

  • Page 24: Consulting The Call Log

    Using your telephone Acknowledging When you consult a new event (call log, instant message or voice message), the event is automatically acknowledged. However, you can choose to acknowledge all events without consulting them. Access the messaging portal. • Press the associated softkey. •...
  • Page 25 Using your telephone Consult missed calls Select the 'Missed' tab. • Unacknowledged calls are in bold characters. Select the log to consult. • Display the log details. • Information such as the name, phone number, date and time are displayed on the screen. You can choose to call the contact, send an instant message to the contact, save the contact in the personal phonebook, or clear the log.
  • Page 26 Using your telephone Consulting all calls Select the 'All' tab. • All calls are displayed with an icon giving information on the type of call. Answered outgoing calls. Unanswered outgoing calls. Answered incoming calls. Unanswered incoming calls. Scroll through the list by using the navigation keys (if more than one page). •...

  • Page 27: Making A Call

    Using your telephone Making a call Use one of the following: Dial the destination number. The hands-free mode is activated automatically. • Unhook the handset Dial the destination number. • Press the Off-hook key of the headset Dial the destination number. If your headset has no •...

  • Page 28: Switching Between Audio Modes

    Using your telephone Ignore the call A call is received: Press the on-hook key. • Your phone no longer rings but your caller still hears the ringback tone. You can still answer the call after you have ignored it. Switching between audio modes During conversation, you can switch between different audio modes (handset, loudspeaker, hands- free or headset, if connected) by pressing the loudspeaker/hands-free key until the desired audio mode is displayed:...

  • Page 29: Make Calls Via Your Programmed Call Keys (Perso Page/F1 And F2 Keys/Add-On Module)

    Using your telephone For each audio mode, during the conversation, you can adjust the volume by pressing the volume keys. The number of levels depends on the audio mode (8 for handset and headset 10 for hands-free and loudspeaker). The selected volume, for each audio mode, will be saved for future conversations. During a conversation.

  • Page 30: Filtering Calls Using The Voice Mailbox

    Using your telephone 2.11 Filtering calls using the voice mailbox This service lets you filter incoming calls to your voice mailbox. When your caller leaves his message you can choose to communicate with him. This feature depends on the system configuration. If necessary, contact your administrator.

  • Page 31: Requesting Automatic Callback If Internal Number Is Busy

    Using your telephone 2.13 Requesting automatic callback if internal number is busy This feature lets you to be automatically called back when your internal contact is free. The telephone of the internal caller you are trying to contact is busy, and you want the person •...

  • Page 32: Sending Dtmf Signals

    Using your telephone 2.15 Sending DTMF signals During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. During a conversation. • □MFcode • Enter DTMF code. •...

  • Page 33: Consulting Your Voice Mailbox

    Using your telephone 2.18 Consulting your voice mailbox You are notified of a new event when the message key is flashing. New events are also displayed in the 'Info' page. Access the messaging portal. • Select the voice message feature. •...

  • Page 34: Sending An Instant Message To A Contact

    Using your telephone 2.19 Sending an instant message to a contact You can only send an instant message to a colleague connected to the same telephone system (generally, a colleague in your enterprise). You can send an instant message to a contact by entering either their phone number or their name. : If your set is not equipped with a magnetic keyboard, use the alphanumeric keyboard to enter letters.

  • Page 35: Consulting Instant Messages

    Using your telephone 2.19.3 Status of the instant messages Once the instant message has been sent, the message is stored in the 'Sent' tab of the instant message feature in the messaging portal. The status of the message is as follows: Access the messaging portal.

  • Page 36: Answering With An Instant Message

    Using your telephone Acknowledge new instant messages Once a new instant message is read, it is automatically acknowledged. However, you can acknowledge all new instant messages without reading them. Press the associated softkey. • Press the associated softkey: New IM •...

  • Page 37: Lock / Unlock Your Telephone

    Using your telephone 2.21.2 Answering a voice message Access the messaging portal. • Select the voice message feature (voice mails). • Enter your password if required. • Select one of the following tabs: new voice messages or all voice messages. Select the tab by •...

  • Page 38: Placing A Call On Hold (Hold)

    Using your telephone 2.23 Placing a call on hold (hold) During a conversation, you wish to place the call on hold and recover it later, on the same telephone. During a conversation. • Use one of the following: • o Select the call in progress icon (the icon depends on your phone: Hold (this key depends on the system configuration and countries as United States).

  • Page 39: Making A Second Call During A Conversation

    Using your telephone 2.25 Making a second call during a conversation Use one of the following: Dial directly the number for your call (if DTMF mode is not activated). • Name of second contact. • New call Number of second contact. •...

  • Page 40: Switching Between Calls (Broker Call)

    Using your telephone 2.27 Switching between calls (Broker call) Depending on the system configuration you can manage several calls at the same time. Use one of the following to switch between calls: During a conversation, a second call is on hold. Select the call on hold icon from the conversation screen (The icon depends on your phone: •...

  • Page 41: Transfer A Call To A Voice Mail

    Using your telephone 2.29 Transfer a call to a voice mail During the call, you want to transfer your caller to the voice mailbox of another caller TransferVMU • Number of second contact. • 2.30 Three-way conference with internal and/or external contacts (conference) During a conversation, a second call is on hold.

  • Page 42: Meet-Me Conference

    Using your telephone 2.31 'Meet me' conference The 'Meet me' function is used to set up a conference with a maximum of 6 persons: the 'master ' of the conference (who has the rights for initiating the conference) and the participants (maximum of 5) who meet for the conference.

  • Page 43: Intrusion Into An Internal Conversation (Barge-In)

    Using your telephone If the conference has not yet been set up by the conference master you are put on hold until the conference is initiated (5 minutes maximum). If you cannot directly reach the conference, you have to call first an internal user or an automatic operator.

  • Page 44: Forwarding Calls To Another Number (Immediate Forward)

    Using your telephone 2.35 Forwarding calls to another number (immediate forward) The number can be your home, mobile, voice mailbox or an internal extension (operator, etc.). Select the forward icon (the icon depends on your phone: • Immediate • Number to be called. Forward is acknowledged (the forward icon becomes animated: •...

  • Page 45: Activate/Disable The Personal Assistant

    Using your telephone 2.38 Activate/disable the personal assistant Personal assistant: reaching you with one number only. The personal assistant allows you, when you are away from your desk to give your callers up to 5 destination options, via a profesional voice guide: voicemail, internal number or operator.

  • Page 46: Forwarding All Group Calls

    Using your telephone 2.41 Forwarding all group calls You can forward all your group calls to another internal number: Group calls forwarding programmed key. The programmed key has to be configured by the • system. Enter the number of the phone you want to forward calls. •...

  • Page 47: Leaving A Text Message For Internal Callers

    Using your telephone 2.45 Leaving a text message for internal callers You can leave a text message on your terminal which will be displayed on the screen of the terminal calling you. The caller is informed of the message, and can read it by selecting the following softkey: Read message.

  • Page 48: Send A Voice Message Copy

    Using your telephone 2.46 Send a voice message copy Access the messaging portal. • Press the softkey associated with the voice message feature: Voice msg. • Enter your password (if required) and apply. • Select the tab to consult. • Using the up and down navigation keys, select the voice message you want to send.

  • Page 49: Answering The General Bell

    Using your telephone 2.49 Answering the general bell When the operator is absent, outside calls to the operator are indicated by a general bell. To answer: Reach the 'Menu' page. • Pickup Generalbell • → 2.50 Manager/Assistant filtering System configuration allows 'Manager/Assistant' groups to be formed, so that the manager's calls can be directed to one or more assistants.

  • Page 50: Hunting Group Call

    Using your telephone 2.53 Supervision Supervision provides selective monitoring combined with a display showing calling and called parties. The notified call can be answered by the designated 'Supervisor'. This means that you can pick up an incoming call from a monitored contact when their phone is ringing.

  • Page 51: Answering A Call On Your Pager

    Using your telephone 2.56 Answering a call on your pager A call on your pager can be answered from any telephone within the system. Your pager beeps. Answer paging programmed key. The programmed key has to be configured by the system. •...

  • Page 52: Acd: Agent Set/ Supervisor Station

    Using your telephone 2.59 ACD: Agent set/ Supervisor station 2.59.1 Agent set A call center solution allows optimum distribution of calls to agents according to their availability and skills. 2.59.2 Open an agent session (login) – Agent set Select the ACD application. •...

  • Page 53: Supervisor Station

    Using your telephone 2.59.5 Changing the operating status of the set – Agent set 2.59.5.1 Changing using codes (all sets) The operating status change codes are defined when the system is configured. Contact the system administrator to obtain these codes. Enter the feature code to activate.

  • Page 54: Cleaning Mode

    Using your telephone 2.60 Cleaning mode In specific environments like hospitals or hotels, phones often need regular cleaning, but this process can inadvertently trigger calls or activate sensitive screen areas or softkeys. Cleaning mode provides a safe cleaning experience without compromising the phone's functionality.

  • Page 55: Programming Your Telephone

    Programming your telephone Programming your telephone Initializing your voice mailbox Light flashes. • Enter your personal code then record your name according to voice guide instructions. • Your personal code is used to access your voice mailbox and to lock your telephone. Your password has 6 digits.

  • Page 56: Modifying Your Personal Code

    Programming your telephone Modifying your personal code Reach the 'Menu' page. • Settings Options Password • → → Old code (6 digits). • New code (6 digits). • • Until your voice mailbox is activated, the default password is defined by the administrator. Your password has 6 digits.

  • Page 57: Hearing Aid

    Programming your telephone 3.4.3 Activate/deactivate silent mode Silent • ON/OFF: Activate/deactivate. • • End / To adjust other audio features. • 3.4.4 Activate/deactivate meeting mode (progressive ringing) Progressive • ON/OFF: Activate/deactivate. • • End / To adjust other audio features. •...

  • Page 58: Adjusting The Brightness Of The Desk Phone

    Programming your telephone Adjusting the brightness of the desk phone Adjust the brightness of the display of the desk phone, the connected add-on, and the LEDs of the desk phone. 3.6.1 Auto-adjusting of the brightness The phone can automatically adjust the display and LED brightness to suit the light conditions to improve the user experience and save power (ambient light sensor).

  • Page 59: Selecting The Welcome Page

    Programming your telephone 3.6.4 Set the delay before the brightness is dimmed when the phone is not in use (screensaver) - Only available on the ALE-30h or ALE-30 Open the user local menu: reach the 'Menu' page Settings • →...
  • Page 60 Programming your telephone 3.10 Programming direct call keys (Perso page/F1 and F2 keys/Add-on module) : If your set is not equipped with a magnetic keyboard, use the alphanumeric keyboard to enter letters. Use the alphanumeric keyboard key to switch between the numeric and alphabetic keyboard. When in alphabetic mode, the LED corresponding to the key remains lit up.
  • Page 61 \C: color • The prefix is followed by a number between 1 and 10 which defines the color (only available on the ALE-30h, ALE-30 or EM200). \B: bold. • Use the color number 0 to go back to the default color.

  • Page 62: Modifying Direct Call Keys

    Programming your telephone 3.12 Modifying direct call keys Reach the 'Menu' page. • Settings Keys • → Select the key to modify. • Name: enter the name of the key. • • Number: enter the number to associate with the key. •...

  • Page 63: Programming An Appointment Reminder

    Programming your telephone 3.15 Programming an appointment reminder You can set the time of a temporary reminder (one within 24 hours) or a permanent reminder (every day at the same time). Reach the 'Menu' page. • Appointment • Enter time of appointment. •...

  • Page 64: Manage Connected Devices

    Programming your telephone 3.19 Manage connected devices 3.19.1 List of connected devices Open the user local menu: reach the 'Menu' page Settings Phone Local Menu Audio • → → → → Devices • The list of connected devices is displayed. You can find information about the connector: •...

  • Page 65: Contacting Your Administrator (Technical Support)

    Programming your telephone 3.20 Contacting your administrator (Technical support) If necessary you may need to contact your administrator. Before contacting your administrator, make sure you have information such as your phone's codes and software version to hand. 3.20.1 Date code / Technical code The codes are located on the back of the phone, next to the connectors.
  • Page 66 Programming your telephone 3.20.4 Software version of the connected expansion module The model and software version are displayed for each connected add-on modules (up to three modules). Open the user local menu: reach the 'Menu' page Settings → → Phone Local Menu About Add-on...
  • Page 67 Programming your telephone 3.20.6 Access to administrator configuration (only available in IP mode) Your administrator can access to the phone configuration. Depending on the system configuration, an administrator password is requested to access this menu. This menu is only available when the desk phone is running in IP mode. In this configuration menu, use this icon to go back.
  • Page 68 3.21 Customize your desk phone with your company's color and logo (ALE-30h, ALE-30) Your desk phone and the expansion module (if connected to the desk phone) can be customized with your company's color and logo. It is possible to order a specific skin and deploy it on all compatible desk phones in the company.
  • Page 69 Lucent Enterprise also offers remote desk phones deployment solutions: Alcatel-Lucent Enterprise Easy Deployment Server (EDS). EDS offers a cloud server allowing easy deployment of devices in remote worker situation for Alcatel-Lucent Enterprise (ALE) systems and third-party SIP servers. For more information, contact your installer or administrator.
  • Page 70 Programming your telephone 3.22.2 First connection as remote working When you connect your desk phone for the first time remotely, you are prompted to set a PIN code. The PIN code is requested when you enter in the VPN configuration (submenus) or when you boot your desk phone (depending on the VPN configuration).
  • Page 71 Programming your telephone VPN Pincode Request Pincode on Boot: if this option is activated, the PIN code is required • → when you boot your desk phone. We recommend you activate this option. Validate. The VPN configuration is saved and the main menu is displayed. •...
  • Page 72 Programming your telephone 3.22.4 PIN code The PIN code is composed of 4 digits. You can access the VPN configuration by entering the PIN code or the administrator password if defined by the system. Depending on the VPN configuration, the PIN code is requested when you boot your desk phone.
  • Page 73 Programming your telephone If the option is not enabled: • o Access to the administration menu of the desk phone (see chapter below). Remote Config VPN Config → o Enter your PIN code. Validate. Enable VPN: disable the remote worker. Select this icon to save parameters.

  • Page 74: Energy Saving

    Programming your telephone 3.23 Energy saving Desk phones are designed to consume as little energy as possible. By following these tips, you can help to reduce your phone's energy consumption and be more eco-friendly. Activate Auto Brightness. • Activate LED auto brightness. •...

  • Page 75: List Of Accessories

    Accessories Accessories List of accessories For more details about references, consult chapter: Ordering information. 4.1.1 USB accessories AH 21 M II Premium headset monaural USB-A. • AH 22 M II Premium headset binaural USB-A. • AH80 Bluetooth Headset with BT dongle (Bluetooth ®...

  • Page 76: Installation

    Accessories Magnetic alphabetic keyboard: ALE-10 keyboard 4.2.1 Description The keyboard depends on your country and languages. The magnetic keyboard is automatically fixed on the base of the set. It is connected to the corresponding connector behind the phone. Country variants: AZERTY, •...
  • Page 77 Accessories 4.2.4 How to use the keyboard Use the keyboard to enter text while configuring the phone. Access directly the dial by name feature by entering the name of your contact on the keyboard. Below is a list of the function keys that allow you to access all the symbols. Caps lock: to write text in capital letters.
  • Page 78 Accessories Use the international keyboard in QWERTZ mode You are recommended to use the QWERTZ keyboard for a better user experience. However, it is possible to use the international keyboard in QWERTZ mode. The keyboard will be in QWERTZ mode when you plug it in if your desk phone language is: Deutsch. This means that the 'z' and 'y' are displayed without using the alt key: : 'z' is displayed.
  • Page 79 Accessories EM200 Smart Expansion Module The Alcatel-Lucent SMART Expansion Module EM200 (EM200) is a stylish deskphone accessory that extends your deskphone’s functionality. Phone capabilities can be extended with Add-ons. The EM200 add-on module offers up to 120 additional LED keys. There are 2 x 10 programmable LED keys for each virtual page (up to 40 additional LED keys on each EM200 module).
  • Page 80 Accessories 4.3.2 Description / Connectors Connector to connect the device to the desk phone or already connected add-on (USB-A). Color LCD screen. The module is equipped with a support to fix it to the desk phone or another add-on. Programmable keys. : Press these keys to Universal Serial Bus (USB-a) navigate between pages of the...
  • Page 81 Accessories 4.3.3 Install the add-on to the desk phone Remove the protective rubber on the side of the deskphone. • Insert the add-on USB-A connector into the USB-A socket of the desk phone. • Use the add-on support to fix it to the desk phone using the provided screw. Remove the foot •...
  • Page 82 Accessories 4.3.4 Install more than one add-on module It is possible to connect up to 3 similar add-on modules to a desk phone. Depending on the phone model, the number of add-on modules and the power supply, it may be necessary to connect an additional power supply.
  • Page 83 Accessories 4.3.5 Programming keys The extension module allows you to program a large number of keys: Line key: make calls using a specific telephone line. • Speed dial key (direct call key): dial a pre-defined phone number. • Function key: access special features such as voicemail, call transfer, call hold, conference, do •...
  • Page 84 The icons displayed depend on the system configuration. Some keys must be programmed by your administrator. LED behavior may differ depending on the system configuration. For more information, contact your installer or administrator. Call icons LED description ALE-30h/ALE-30 EM200 ALE-20h/ALE-20 You receive an incoming call from the Slow blue flash programmed contact.

  • Page 85: Wall Mounting Kit

    The mission of the DSPP is to support a broad ecosystem of developers and partners throughout the desk phone lifecycle. In this context, certification tests are performed between partner applications or devices and Alcatel-Lucent Enterprise’s platforms. It certifies proper inter-working with partner applications or devices.

  • Page 86: Technical Specifications

    Technical specifications Technical specifications Consult the datasheet of your desk phone for more information. ALE-30h ALE-30 ALE-20h ALE-20 Height 183 mm (7.2 in) 183 mm (7.2 in) 183 mm (7.2 in) 183 mm (7.2 in) Width 207 mm (8.2 in) 207 mm (8.2 in)
  • Page 87 Technical specifications EM200 Height 214 mm (8.4 in) Width 120 mm (4.7 in) Depth 35 mm (1.4 in) Weight (handset and foot) 450 g (1 lbs) Adjustable foot stand 40° - 55° range Color Gray Display 5 inch color, 800 x 400 pixels -5°C - +45°C Operating conditions (23°F - 113°F)

  • Page 88: Ordering Information

    This list is not exhaustive and may change at any moment. ALE-20h Essential DeskPhone 3ML37020BA ALE-20 Essential DeskPhone 3ML37020BB ALE-30h Essential DeskPhone 3ML37030AA ALE-30 Essential DeskPhone 3ML37030AB EM200 Smart Expansion Module 3MK27007AA Mx/ALE-20/20h/30/30h Wall Mounting Kit 3MK27008AA ALE-10 Keyboard AZERTY...

  • Page 89: Guarantee And Clauses

    Guarantee and clauses Safety and Regulatory Instructions relates to the following products: ALE-20 Essential DeskPhone (ALE-20), ALE-20h Essential DeskPhone (ALE-20h), ALE-30h Essential DeskPhone (ALE-30h), ALE-30 Essential DeskPhone, ALE-20/20h/30/30h WB Corded Handset, ALE-10 Keyboard (ALE-10). Read carefully before use of these equipments.
  • Page 90 (see: Cleaning mode). Power supply ALE-20, ALE-20h, ALE-30, ALE-30h: these products can be supplied by PBX through proprietary Digital link (excluding ALE-20/ALE-30) or by Power over Ethernet (POE) compliant with IEEE 802.3af class 1 minimum, or by an USB Type C External Power Supply (EPS) with rating 5V DC, 2A minimun.

  • Page 91: Regulatory Statements

    Declaration of Conformity may be obtained from: ALE International 32 avenue Kléber – 92700 Colombes, France www.al-enterprise.com/en/declaration-of-conformity. Regulatory information about ALE-30h , ALE-30, ALE-20h and ALE-20, additional certification and regulatory marks are stored in the phone. Use one of the following: Legal (or reach the 'Menu' page →...
  • Page 92 Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site: https://www.al-enterprise.com/products. www.al-enterprise.com The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other trademarks used by affiliated companies of ALE Holding, visit: www.al-enterprise.com/en/legal/trademarks-copyright.
  • Page 93 Alcatel-Lucent Enterprise ALE-30h / ALE-30 / ALE-20h / ALE-20 Essential DeskPhone - Quick guide OXO Connect Quick guide Keys • Take the call key - in idle state - short press during incoming call (ringing). • Redial key: to access the 'Redial' feature (short/long press in idle state).
  • Page 94 Related Documentation - Visit our Web site for more documentations and languages: https://www.al-enterprise.com/products. 8AL91432ENAD ed01.1 - The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. © Copyright 2024 ALE International, ALE USA Inc. All rights reserved in all countries.

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