Alcatel-Lucent 8008 User Manual
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Table of Contents
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Summary of Contents for Alcatel-Lucent 8008
- Page 1 OpenTouch® Suite for MLE 8008 DeskPhone User Manual 8AL90349ENAAed01-1739...
- Page 2 Thank you for choosing an ALE International phone. We hope it will give you entire satisfaction. This model offers enhanced ergonomical features for more effective communication. This manual describes services offered by the 8008 DeskPhone in connection with an OmniPCX Enterprise system.
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Page 3: Table Of Contents
8008 DeskPhone 1.1 8008 DeskPhone 1.2 Phone description 1.3 Navigation 1.4 Function keys and programmable keys 1.5 Alphabetic keypad 1.6 Welcome screens 1.7 Call management screen 1.8 Audio encryption 1.9 Status icons 1.10 Call icons 1.11 Description of the connectors 2.1 Consulting the call log... - Page 4 8008 DeskPhone 5.1 Answering the general bell 5.2 Manager/Assistant filtering 5.3 Call pick-up 5.4 Hunting groups 5.5 Calling an internal contact on his/her pager 5.6 Answering a call on your pager 5.7 Calling a contact on his/her loudspeaker 5.8 Sending a written message to an internal contact 5.9 Consulting written messages...
- Page 5 8008 DeskPhone 8.19 Modify the associated number 8.20 The Tandem configuration 8.21 Create, modify or consult your interphony list (max. 10 numbers) 8.22 Configure your phone for teleworking 8.23 Contacting your administrator (Technical support) 8.24 Phone auto test 9.1 Making a call 9.2 Make a call using the personal phone book...
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Page 6: 8008 Deskphone
This phone is part of the IP phone range. In addition to a clear monochrome display with six dedicated function keys and an intuitive navigation key, the 8008 DeskPhone provides high audio fidelity for telephone calls either in hands-free mode or using the comfortable handset. It is compatible with teleworking. -
Page 7: Function Keys And Programmable Keys
8008 DeskPhone 1.4 Function keys and programmable keys In the document, the associated key is symbolized by its icon. To select the feature, press the feature key associated with the icon. • Alpha-numerical keypad (short press) Use this key to switch between alphabetic keyboard and numeric keyboard. -
Page 8: Alphabetic Keypad
8008 DeskPhone 1.5 Alphabetic keypad Your phone is equipped with alphanumeric keyboard. You can switch between numeric keyboard to dial number, and alphabetic keyboard to enter text by pressing the corresponding preprogrammed key (usually the first preprogrammed key). • 123<>abc Switch the keyboard to the alphabetic mode by selecting the associated preprogrammed key. -
Page 9: Welcome Screens
8008 DeskPhone 1.6 Welcome screens Date and time Display the page by selecting Forward icon. the corresponding tab. Softkeys: menus, programmable softkeys and actions available depending on the selected page. You can access all of your phone's features from these screens. The default display has three pages that you can access by selecting the corresponding tab at the top of the screen with the navigation keys. -
Page 10: Call Management Screen
8008 DeskPhone 1.7 Call management screen Tabs: Incoming call, Call in progress, Call on hold, … Soft keys: actions available depending on the call status (when presentation screen is Notification (popup) of not displayed) incoming call Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, call on hold, arrival of new call). -
Page 11: Status Icons
8008 DeskPhone 1.9 Status icons Icons giving information about some specific configurations of the phone are displayed in the top bar of the screen. Only two status icons can be displayed simultaneously. Which icons are displayed depends on their priority. The following icons are listed according to their priority, from the highest to the lowest. -
Page 12: Consulting The Call Log
8008 DeskPhone Using your telephone 2.1 Consulting the call log At any time, you can consult all answered and unanswered incoming and outgoing calls. • • Press the softkey associated with the call log feature: Call Log. 2.1.1 Consulting all calls All calls are displayed with an icon giving information on the type of call. -
Page 13: Making A Call
8008 DeskPhone 2.2 Making a call Use one of the following: • Dial directly the number for your call. • Unhook the handset Dial the destination number. • Press the Off-hook key of the headset Dial the destination number. If your headset has no Off- hook/On-hook key, use the phone keys and switch on the audio on the headset ( •... -
Page 14: Switching Between Audio Modes
8008 DeskPhone 2.4 Switching between audio modes During the conversation, you can switch between different audio modes (handset, loudspeaker, hands- free or headset, if connected) by pressing the loudspeaker/hands-free key until the desired audio mode is displayed: . If you are in conversation using the handset, you can take the current call in hands- free mode or with the headset, and vice versa. -
Page 15: Make Calls By Name (Company Directory)
8008 DeskPhone 2.6 Make calls by name (company directory) • 123<>abc Switch the keyboard to the alphabetic mode by selecting the associated preprogrammed key. When activated, the LED corresponding to the key remains lit up. • Enter the lastname or initials or the lastname and first name of your contact. -
Page 16: Call Back An Unanswered Call
8008 DeskPhone 2.10 Call back an unanswered call 2.10.1 Call back the last caller • Reach the 'Menu' page. • Events • Last caller Call back the last caller. 2.10.2 List of unanswered calls • Use one of the following: Non replied call / xx Non replied calls o Reach the 'Menu' page. -
Page 17: Receiving Interphony Calls
8008 DeskPhone 2.12 Receiving interphony calls You can answer a call without lifting the handset. When you receive a call, you are automatically connected in hands-free mode. The identity of the caller is displayed on the screen. You are alerted by a special tone. -
Page 18: Making A Second Call During A Conversation
8008 DeskPhone During a conversation 3.1 Making a second call during a conversation • During a conversation. • New call The first call is on hold. • Number of second contact. 3.1.1 Other methods for calling a second contact •... -
Page 19: Switching Between Calls (Broker Call)
8008 DeskPhone 3.3 Switching between calls (Broker call) During a conversation, a second call is on hold. Use one of the following: • Press the key associated with the call on hold. • Select the tab which is displaying the call on hold Retrieve •... -
Page 20: Placing A Call On Hold (Hold)
8008 DeskPhone 3.7 Placing a call on hold (hold) 3.7.1 Exclusive hold During a conversation, you wish to place the call on hold and recover it later, on the same telephone. • During a conversation. • Use one of the following: Press the key associated with the call in progress icon. -
Page 21: Intrusion Into An Internal Conversation (Barge-In)
8008 DeskPhone This feature is accessible via a programmed key. If the parked call is not recovered within a preset time (default value 1 min 30), it is transferred to the operator. 3.9 Intrusion into an internal conversation (barge-in) Your contact's line is busy. If the number is not 'protected' and if authorised, you can intrude into the call: •... -
Page 22: Initiate A 'Meet Me' Conference
8008 DeskPhone 'Meet me' conference The 'Meet me' function is used to set up a conference with a maximum of 29 persons (maximum value is configured in OXE system, it can be 7, 15 or 29). 4.1 Initiate a 'Meet me' conference In order for the participants to join the conference, you must first decide on a meeting time for the conference and send them the access code. -
Page 23: Answering The General Bell
8008 DeskPhone Sharing 5.1 Answering the general bell When the operator is absent, outside calls to the operator are indicated by a general bell. To answer: • Reach the 'Menu' page. • Settings My services Consult Call pick up services Night service call pick up 5.2 Manager/Assistant filtering... -
Page 24: Hunting Groups
8008 DeskPhone 5.4 Hunting groups 5.4.1 Hunting group call: Certain numbers can form a hunting group and can be called by dialling the group number. 5.4.2 Temporary exit from your hunting group: • Reach the 'Menu' page. • Settings My services Consult Additional services Leave hunting group •... -
Page 25: Sending A Written Message To An Internal Contact
8008 DeskPhone 5.8 Sending a written message to an internal contact 123<>abc Use the alpha-numeric keyboard key to switch between the numeric and alphabetic keyboard. • Text mail /new text message /new text messages • Send • Use one of the following: o Enter the number of the terminal to receive the message. -
Page 26: Send A Voice Message Copy
8008 DeskPhone 5.10 Send a voice message copy • • Voice mail / new voice message / new voice messages • Enter your personal code Display number of new and old messages. • Consult Forward msg • Number to be called /contact's name... -
Page 27: Forwarding Calls To Another Number (Immediate Forward)
8008 DeskPhone Keep in touch 6.1 Forwarding calls to another number (immediate forward) The number can be your home, mobile, voice mailbox or an internal extension (operator, etc.). • Press the key associated to the forward icon. • Imm fwd •... -
Page 28: Forwarding Calls
8008 DeskPhone 6.4 Forwarding calls Callers will thus be able to contact you while you are moving around the company. • Use one of the following: Press the key associated to the forward icon. o Reach the 'Menu' page Forward •... -
Page 29: Forwarding Your Calls From The Receiving Terminal ('Follow Me')
8008 DeskPhone 6.7 Forwarding your calls from the receiving terminal ('Follow me') You wish to receive your calls in your present location: Use the 'Follow me' function. • Press the key associated to the forward icon. • Other fwd Remote immed forward •... -
Page 30: Leaving A Recorded Message For Internal Callers
8008 DeskPhone 6.11 Leaving a recorded message for internal callers You can leave a message on your terminal which will be displayed on the screen of the terminal calling you. 123<>abc Use the alpha-numeric keyboard key to switch between the numeric and alphabetic keyboard. -
Page 31: Charging Your Calls Directly To Business Accounts
8008 DeskPhone Managing your charges 7.1 Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. • Reach the 'Menu' page. • Settings My services Consult Additional services Business account code •... -
Page 32: Initializing Your Voice Mailbox
8008 DeskPhone Programming your telephone 8.1 Initializing your voice mailbox • Light flashes. • • Enter your personal code then record your name according to voice guide instructions. Your personal code is used to access your voice mailbox and to lock your telephone. -
Page 33: Modify The Password For Your Voice Mailbox
8008 DeskPhone 8.4 Modify the password for your voice mailbox • • Voice mail / new voice message / new voice messages • Enter your personal code. • Perso options Admin options Password My password • New code (4 digits). -
Page 34: Adjusting The Contrast Of The Display
8008 DeskPhone 8.5.4 Activate/deactivate meeting mode (progressive ringing) • More Progressive ringing To activate. Progressive ringing To deactivate. • End. • To adjust other audio features. 8.5.5 Activate/deactivate discreet ring mode • More 1 beep before ringing / 3 beep before ringing To activate. -
Page 35: Program The Keys For The Perso Page
8008 DeskPhone 8.9 Program the keys for the Perso page 123<>abc Use the alpha-numeric keyboard key to switch between the numeric and alphabetic keyboard. You can program the 'Perso' page keys for call numbers and functions. • Access the Perso page using the navigator. -
Page 36: Delete A Programmed Key
8008 DeskPhone 8.11.2 Modify a programmed key on perso page • Prog perso page • Access the 'perso ' page if necessary. • Select the programmed key to modify. • Modify • Enter a new name or/and number or select a new function to program, depending on the programmed key. -
Page 37: Lock / Unlock Your Telephone
8008 DeskPhone 8.15 Lock / unlock your telephone This icon indicates that the phone is locked. Your password is required to unlock the phone. • Reach the 'Menu' page. • Lock / Unlock, Enter your password to unlock the phone Your telephone is locked/unlocked. -
Page 38: The Tandem Configuration
8008 DeskPhone 8.20 The Tandem configuration This configuration lets you group sets under a single phone number. Your set is then the main set and the other sets, usually a DECT, a remote extension, a DeskPhone or softphone, are secondary sets. - Page 39 8008 DeskPhone To configure your deskphone: • Connect your deskphone to the network (and plug in the power jack if you are using an external power adapter). • When the deskphone displays the 'Step 2' during the boot, repeatedly press the '*' and '#' keys in succession until a menu is displayed.
- Page 40 8008 DeskPhone 8.22.2 Change the configuration You have to change a parameter of the VPN configuration. • Restart the deskphone (unplug and plug in the power jack if you are using an external power adapter or the Ethernet connector – LAN).
- Page 41 8008 DeskPhone 8.22.5 Reconnect your deskphone in your business place You phone is already configured for teleworking. • Connect your deskphone to the network (and plug in the power jack if you are using an external power adapter). • If the option to enter PIN code when you boot your deskphone is enabled in the VPN...
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Page 42: Contacting Your Administrator (Technical Support)
8008 DeskPhone 8.23 Contacting your administrator (Technical support) If necessary you may need to contact your administrator. Before contacting your administrator, make sure you have information such as your phone's codes and software version to hand. 8.23.1 Date code (left) / Technical code (right) The codes are located under the backshell of the phone. -
Page 43: Making A Call
8008 DeskPhone Use the telephone in SIP survivability ('safe' mode) Your telephone is compliant with the SIP standard and can be used in simplified mode in a SIP environment. According to the configuration the telephone system of your company, your phone set can automatically switch to 'safe ' mode in case of loss of connection with the system, in order to ensure continuity of service. -
Page 44: Redialing The Last Number Dialed
8008 DeskPhone 9.3 Redialing the last number dialed • Redial key (short press) Last number redial. 9.4 Receiving a call 9.4.1 Stop the ringer Use one of the following: • Press this key once. • Silence 9.4.2 Reject the call displayed Use one of the following: •... -
Page 45: Answering A Second Call During A Conversation
8008 DeskPhone 9.5.1 To cancel your second call and recover the first • You are in conversation with the second contact and the first one is on hold. • Use one of the following: Enquiry off Hang up • Use one of the following: Line key with light flashing. -
Page 46: Switching Between Calls (Broker Call)
8008 DeskPhone 9.8 Switching between calls (Broker call) During a conversation, a second call is on hold. • Select the contact on hold You are in conversation with the second contact and the first one is on hold. 9.9 Transferring a call •... -
Page 47: Adjust Audio Volume
8008 DeskPhone 9.12 Adjust audio volume During a call, to adjust the volume level of the loudspeaker or handset: • Adjust audio volume. 9.13 Forwarding calls to another number (immediate forward) The number can be your home, mobile, voice mailbox or an internal extension (operator, etc.). -
Page 48: Selecting Language
8008 DeskPhone 9.14.3 Activate/deactivate silent mode - Activate/deactivate meeting mode (progressive ringing) • More options Normal ringing Silent mode • Progressive ringing • • End. • To adjust other audio features 9.14.4 Activate/deactivate discreet ring mode • Beep • One beep before ringing •... -
Page 49: Safety Instructions
8008 DeskPhone Guarantee and clauses 10.1 Safety Instructions • Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. • Magnets could affect the functioning of pacemakers and implanted heart defibrillators. Keep a safe distance between your pacemaker or implant defibrillator and the handset which includes magnetic elements: 4 centimeters (1,6 inches) at least. -
Page 50: Regulatory Statements
8008 DeskPhone 10.2 Regulatory Statements 10.2.1 EUROPE This equipment complies with the essential requirements of following directives: 2014/30/EU (EMC), 2014/35/EU (LVD), 2009/125/EC (ErP), 2011/65/EU (RoHS). Declaration of Conformity may be obtained from: ALE International 32 avenue Kléber – 92700 Colombes, France ebg_global_supportcenter@al-enterprise.com... - Page 51 Press and hold the '*' key to switch from lowercase to uppercase mode, and vice versa. Related Documentation - Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site: http://enterprise.alcatel-lucent.com?product=All&page=Directory. 8AL90349ENAAed01 - ALE International copyright © 2017...
- Page 52 Select the default page. conversation Press the key associated with the incoming call icon. Related Documentation - Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site: http://enterprise.alcatel-lucent.com?product=All&page=Directory. 8AL90349ENAAed01 - ALE International copyright © 2017...
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Questions and answers
Ring Tone I tried your directions for changing the Melody and I think I need clearer directions. My hearing cannot hear this tone well.
como configurar la hora en 8008G
how to intialize 8008 to factory defult
@alaa sobhy
The provided context does not contain specific instructions for resetting the Alcatel-Lucent 8008 Cloud Edition to factory default settings. However, one user in the discussion asked about a factory reset but did not receive a clear answer. If you forgot the password, a reset might require administrator access or a firmware update. Check the device manual or contact the manufacturer for exact steps.
This answer is automatically generated